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HomeMy WebLinkAboutPacket Health Board Feb 2 2021Whatcom County Council as the Health Board COUNTY COURTHOUSE 311 Grand Avenue, Ste #105 Bellingham, WA 98225-4038 (360) 778-5010 Meeting Agenda Tuesday, February 2, 2021 10 AM Virtual Meeting VIRTUAL MEETING - VIEW ONLINE COUNCILMEMBERS Rud Browne Barry Buchanan Tyler Byrd Todd Donovan Ben Elenbaas Carol Frazey Kathy Kershner CLERK OF THE COUNCIL Dana Brown -Davis, C.M.C. Council as the Health Board Meeting Agenda February 2, 2021 Call To Order Roll Call Public Comment Director and Health Officer's Report Public Health Advisory Board Report AB2021-082 Public Health Advisory Board Report Update on Homelessness AB2021-083 Update on Homelessness by Health Department Housing Staff Other Business Adjournment Whatcom County Page 2 Printed on 21612024 WHATCOM COUNTY COUNCIL SPECIAL COUNCIL MEETING AS THE HEALTH BOARD 10:00 a.m. Tuesday, February 2"d, 2021 Virtual Access information can be found: www.whatcomcounty.us/ioinvirtualcouncil AGENDA Meeting Topics 1. Roll Call 2. Public Comment 3. Director and Health Officer's Report_ 4. Public Health Advisory Board Report 5. Update on Homelessness Whatcom County ll HEALTH Department Pages Time no ppr 10:00-10:05 no ppr 10:05-10:15 .no ppr 10:15-10:25 _pg 2 10:25-10:35 pg 3 to end 10:35-11:30 HEALTH BOARD Discussion Form February 2, 2021 AGENDA ITEM #: 2 PRESENTER: Sterling Chick, PHAB Chair BOARD ACTION: Action Item ® Discussion FYI - Only Changes in PHAB • After an incredible job of chairing PHAB the past year, Dr. Chi-Na Stoane has left PHAB • At the January 7f" meeting, PHAB elected Sterling Chick as Chair and Steve Bennett as Vice -chair • Two new members were put forth: Dr. Amy Harley to represent Health Care Access & Quality and Jacob Anderson to represent Community Member with Lived Experience 2021 PHAB priorities — the theme is inequity • The Child & Family Action Plan launched the creation of a Child and Family Well Being Task Force. PHAB elected Sterling Chick to serve as PHAB's representative. • PHAB formed a subcommittee on Racial Equity for the following tasks: identify ways to support county government in advancing racial equity, review GARE resources, and consider ways to advance the spirit of the resolution within PHAB policies and membership recruitment. Leah Wainman, Steve Bennett, and Lindsey Karas volunteered. • COVID-19: PHAB is concerned about how unequally the pandemic is affecting the residents of Whatcom County. PHAB is interested in regular updates about vaccine availability and about how COVID affects behavioral health, food and housing security, and access to medical care as the true wreckage left by the pandemic becomes clearer. BOARD ROLE / ACTION REQUESTED • Discuss as needed Whatcom County ' ll HEALTH Department Page 2 of 67 HEALTH BOARD Discussion Form February 2, 2021 AGENDA ITEM # : PRESENTER: Barbara Johnson-Vinna, Chris D'Onofrio, Ann Beck, Anne Deacon BOARD ACTION: Action Item ® Discussion FYI - Only The Health Department's Housing Program oversees program planning and administration of multiple funds that support a continuum of services focused on reducing homelessness, as well as promoting the addition of affordable housing units. Funding comes from federal, state and local sources, each with its specific requirements for use. The use of local funds is guided by state statutes. The "Local Plan to End Homelessness" outlines the strategies the county employs that have proven to be effective in achieving stable housing for people who were previously homeless. Strategies include Coordinated Entry into the system, Case Management, Eviction Prevention, and Housing Placements. The county also supports shelter programs, which can promote an initial connection to people who may choose to engage in these strategies/services. Shelter programs are not specifically a component of the housing continuum. People who receive shelter in congregate settings or tiny homes are still considered homeless. However, shelters are an important support for people who would otherwise live outside and unsheltered. Recently, the county has received significant sums of federal and state monies to dedicate to expansion of local shelter capacity in an effort to promote public health. The county's housing program invests millions of dollars each year in housing programs and services. However, local funding efforts alone will never be sufficient to address completely the expansive problem of homelessness. Federal policies must be strengthened to incentivize further the production of affordable housing options. And neighboring counties could establish shelters in their locales, thereby freeing up some of our local resources to invest further in permanent housing in the Whatcom community. The presentation today intends to provide a high-level overview of the housing continuum and how the various programs and services we fund are integrated to create a comprehensive strategy to reduce homelessness. Whatcom County ' ll HEALTH Department Page 3 of 67 BOARD ROLE / ACTION REQUESTED 1. Advise ways in which the county can educate the community on the resources dedicated to reducing homelessness, increasing affordable housing opportunities, and accomplishments achieved 2. Provide feedback on shelter capacity goals, balanced with housing solutions ATTACHMENT(S) Local Plan to End Homelessness fi)vWhatcom County HEALTH Department Page 4 of 67 A HPME FPR EVER YPNE Strategic Plan to End Homelessness in Whatcom County 2019 Local Plan Update Phase 5 Submitted by the Whatcom County Health Department fWhatcom County H EALTH VOM jilL Department NasIF Page 5 of 67 Table !zf Ccntents Acknowledgements................................................................................................... 4 ExecutiveSummary................................................................................................... 5 Introduction................................................................................................................ 7 Historyof Planning................................................................................................. 7 Community Process of Plan Development............................................................. 8 Our Vision: A home for everyone....................................................................... 8 GuidingPrinciples.............................................................................................. 8 OurCore Values................................................................................................. 9 Homelessness in Whatcom County........................................................................... 9 Whatcom County's Housing Stability Needs.......................................................... 9 Local Homelessness Data................................................................................... 12 PointIn Time Count.......................................................................................... 13 Local Housing Pool Data.................................................................................. 15 Office of Superintendent of Public Instruction................................................... 17 A Community Wide Response to Homelessness.................................................... 18 Funding................................................................................................................ 18 Community Services Partners.............................................................................. 20 Changes in Whatcom County Homeless System Performance ........................... 21 Alignment of Local Context with Federal and State Plans ....................................... 23 Federal and State Plans....................................................................................... 23 LocalPlans.......................................................................................................... 24 Foundational Pillars and Locally -Identified Strategies ............................................. 24 Pillar 1: Collaboration........................................................................................... 24 Pillar 2: Quality Assurance................................................................................... 26 Pillar 3: Case Management.................................................................................. 26 Pillar 4: Whatcom Homeless Service Center ....................................................... 27 Evidence -Based Strategies.................................................................................. 29 Strategy 1: A Centralized Point of Entry............................................................... 29 Strategy 2: Rapid Re-Housing............................................................................. 31 Strategy 3: Permanent Supportive Housing......................................................... 32 Strategy 4: Increase the Supply of Affordable Housing ........................................ 34 Strategy 5: Homelessness Prevention and Diversion .......................................... 36 Page 6 of 67 Strategy 6: Interim Housing.................................................................................. 37 Strategy 7: Economic Security............................................................................. 38 Statewide Goal and Objectives................................................................................ 40 Objective 1: Quickly identify and engage people experiencing homelessness under the state definition, and all unaccompanied youth under any federal definition, through outreach and coordination between every system that encounters people experiencing homelessness ............................................... 40 Objective 2: Prioritize housing for people with the greatest need ..................... 45 Objective 3: Operate an effective and efficient homeless crisis response system that swiftly moves people into stable permanent housing ................................. 47 Objective 4: Project the impact of the fully implemented local plan on the number of households housed and the number of households left unsheltered, assuming existing resources and state policies ................................................ 49 Objective 5: Address racial disparities among people experiencing homelessness.................................................................................................. 50 Glossary.................................................................................................................. 53 Appendix A: Interim Housing in Whatcom County ................................................... 55 Appendix B: Coordinated Entry Programs............................................................... 57 Appendix C: County Recommendations to the State ............................................... 58 A Home For Everyone 2019 3 Page 7 of 67 Ackn-rzwledgements This Local Plan Update is presented with appreciation to following local partners for their input and collaboration in the planning process: • Bellingham Community Services Office/DSHS • Bellingham/Whatcom Housing Authority • Catholic Community Services • Catholic Housing Services • City of Bellingham • Domestic Violence and Sexual Assault Services of Whatcom County • East Whatcom Regional Resource Center • Every resident of our community without a home of their own • Homeless Voices • HomesNOW! Residents and President • Interfaith Coalition • Lake Whatcom Residential and Treatment Center • Lighthouse Mission Ministries • Lydia Place • Northwest Regional Council • Northwest Youth Services • Opportunity Council • PeaceHealth St. Joseph Medical Center • Pioneer Human Services • Plan to End Homelessness Ad Hoc Committees • Skagit County Public Health • Small Cities Partnership of Whatcom County • Sun Community Services • Unity Care Northwest • Washington State Department of Social and Health Services • Whatcom Asset Building Coalition • Whatcom County Coalition to End Homelessness • Whatcom County Council • Whatcom County Housing Advisory Committee • Whatcom County Planning Department • Whatcom County Steering Committee of the Coalition to End Homelessness • Whatcom Homeless Service Center • Windward High School Students Recognition is also due to all local service providers and nonprofits responding to homelessness, and to volunteer heroes who work tirelessly on behalf of those who are without a home of their own. This local plan update is dedicated to those who lost the battle and died while homeless. A Home For Everyone 2019 0 Page 8 of 67 Executive Summary This plan describes Whatcom County's response to the complex issue of homelessness in our community. It explains how the strategies and actions required of an effective homeless crisis response will be used to meet the needs of Whatcom County. Housing in Whatcom County The most frequent and direct hardship that leads to homelessness is the lack of affordable and available housing. This challenge is often compounded by difficulty in accessing treatment for medical or behavioral health disabilities, domestic violence, and discrimination that further reduces housing stability. Whatcom County's housing programs provide financial, behavioral health, and other types of support services that successfully end homelessness and create lasting stability for participants, and they provide significant benefits to the broader community as well. To overcome anticipated rent growth in Whatcom County however, commensurate increases in funding will be necessary to prevent a corresponding increase in homelessness. Community Oriented Approach A Home for Everyone was created with input from a wide range of community stakeholders that includes elected officials, service providers, and those with the lived experience of homelessness. It calls for continuation of our balanced approach that seeks to make homelessness a rare, brief, and non -repeated experience. Services will generally be prioritized for households who are most likely to suffer the greatest harm as a result of homelessness and who are the least able to resolve their housing crisis unassisted. At the same time, some resources will be reserved to divert households from losing housing in an effort to avoid the trauma of homelessness. Every intervention aims to move people towards safe and stable housing. Objectives from the Washington State Department of Commerce In support of the goal of reducing and ending homelessness, five objectives, complete with specific actions, are included in this strategic plan: • To quickly identify and engage people experiencing homelessness • Prioritization of housing for people with the greatest needs • Operation of an effective and efficient homeless crisis response system that swiftly moves people into stable permanent housing • Project the fully implemented plan's impact on the number of households housed and the number of households left unsheltered, assuming existing resources and state policies • Addressing racial disparities among people experiencing homelessness in Whatcom County What We Need A full continuum of services is vital to overcome the common and unique barriers to household stability. The system must include outreach programs that engage with unsheltered households and provide interim housing shelters that can transition people into permanent housing. We need rapid re -housing that gets people back into stable housing and we need skilled case managers to link them with the financial, medical, and social resources that will keep them housed. We must dedicate affordable housing for people with constrained incomes and permanent housing programs that welcome and support people with disabilities. And we need ready assistance to help those at risk as they face eviction or the threat of domestic violence. Progress Made Despite the rising costs of housing and healthcare, great strides have been made toward ending homelessness in Whatcom County in recent years. The annual census of people experiencing homelessness found a 14% decrease in the number of individuals from 2018 to 2019. Program capacity of supportive, affordable, and accessible housing units increased. New diversion programs and a landlord liaison position helped people find and maintain housing by building relationships and applying existing resources. A new comprehensive day center is connecting homeless youths with what they need to get back on their feet. The community's hardest -to -serve residents are enrolled in a new countywide coordinated care and engagement program. New buildings for permanent supportive housing have been constructed to serve people with experiencing chronic homelessness while challenged with disabilities. Private citizens and faith -based institutions improved their responsiveness and expanded upon their already generous donations of time and resources. And the partnerships between government and not -for -profit housing agencies continue to strengthen and create opportunities for greater impact. A Home For Everyone 2019 Page 9 of 67 6i Ending Homelessness in Whatcom County A Home for Everyone calls for the development of new and promising programs, and for the fine-tuning and coordination of the nationally recognized best practices already in place. Better integrated data and performance management, as well as broader partnerships and increased emphasis on equity, make A Home for Everyone a plan that will bring us closer to realizing our goal of ending homelessness for every person in Whatcom County. The objectives of this plan include quick identification and prioritization of those with the greatest needs, operating an efficient system that moves people to permanent housing, quantifying and communicating the gap between the supply and needs for homeless housing, and decreasing the disparities experienced by groups that face discrimination. This plan serves as a public blueprint for ending homelessness in Whatcom County. Dedication and collaboration from government officials, community organizations, and an engaged public can turn A Home For Everyone's vision into a reality for Whatcom County. A Home For Everyone 2019 Page 10 of 67 Intm, ducticn History cf Planning Background This 2019 Local Plan is a significant update to the 2012 Whatcom County 10-Year Plan to End Homelessness that includes both local priorities and state mandated objectives. Local Plan Updates such as this are required by Washington State legislation for counties receiving state funding at a minimum of once every five years, with briefer updates annually. The purpose is to provide information about homelessness, review progress of reducing and ending homelessness locally, and to present a revised strategic plan. This overview of activities and performance encompasses the years from 2012 and into 2019, and demonstrates a commitment to strategic short, medium, and long term solutions that require participation from multiple sectors of the community. Although this Plan includes components related to other systemic issues that contribute to homelessness, its primary focus is the homeless crisis response system in Whatcom County. Importantly, this plan is limited to the areas and activities that can be reasonably influenced by the Whatcom County Health Department, its primary author. Although the network of contracted agencies that have formal relationships with the health department has grown, it still accounts for a minority of the work and funding behind the broader efforts to end homelessness, develop affordable housing, increase access to essential behavioral health supports, and provide social services for the county's most vulnerable residents. The health department recognizes and appreciates that there are many agencies and organizations working towards similar goals, but differences in approach, funding, and missions often lead to different strategies and impede close coordination. Local Plans serve as blueprints that guide decisions about how resources will be prioritized to reduce and end homelessness. Informed by a wide range of community participants, including those with lived experience of homelessness, formal and informal organizations, government entities and nonprofit agencies, Local Plans offer strategies and activities that provide local solutions to homelessness. Deliberate collaboration and alignment among willing partners ensures effective and efficient use of resources supporting those most vulnerable to homelessness. For the purposes of this Local Plan Update, we have set objectives and targets, revisited the strategies, explored new solutions, and collaborated with community partners in our efforts to reduce and end homelessness for everyone in Whatcom County. This 2019 Update to our original 10 Year Plan to End Homelessness summarizes the earnest efforts, achievements, setbacks, and challenges, as we move forward with our persistent vision of A Home for Everyone in Whatcom County. A Phased Approach The following summary describes the primary impacts of Phases 1 through 4 of our Local Plan Updates: Phase 1, 2005: • The County's Homeless Coalition, Whatcom County Housing Advisory Committee, and other key stakeholders identified major homeless housing and prevention gaps and priorities for funding. • Key concepts and strategies emerged as necessary components of all future Plans — Housing First, Housing Affordability, Serving All Homeless Populations, Single Point of Entry, Street Youth, and Ending Homelessness as we know it. Phase 2, 2006: A Home For Everyone 2019 Page 11 of 67 FA • The County designed a three-year pilot project to incorporate the priorities and approaches identified in Phase I. It was submitted as an application for Washington State Department of Commerce's first round of the Homeless Grant Assistance Program (HGAP) and resulted in a $1.4 million grant to establish the Whatcom Homeless Service Center. Phase 3, 2008: A new Plan Update transformed the housing community from a system that managed homelessness to one focused on ending homelessness. Phase 4, 2012: • Emerging priorities included increased focus on ending Veteran homelessness, quicker response to people who are medically fragile, and the provision of needed resources such as a surplus furniture bank, advocacy to assist with obtaining identification documents, and access to services in the annual Project Homeless Connect. Phase 5, 2016-2019: In late 2016, planning began for an Update due at the end of 2018. The Steering Committee for the Whatcom County Coalition to End Homelessness advised on plan components throughout 2017 and into 2018. The vision, guiding principles, core values, goals, and strategies of the Plan were reviewed. In December of 2018, Commerce published new guidelines for local plans with a new due date of December 1, 2019. The guidelines were revised in March 2019 and then again in June of 2019. This plan adheres to the guidelines, and incorporates additional elements necessary to best reconcile our local strengths, challenges, and strategies into the Update. Ccmmunity Prc,cess cf Plan Development Since 2017, housing specialists with the Whatcom County Health Department began reaching out to seek community input specifically for this update. Focus groups, meetings, interviews, and community forums included a broad range of stakeholders: • Policy makers • Housing partners • Funding partners • Medical professionals • Vocational specialists Our Vision: A home for everyone. • School district staff • Planning staff • People with lived experience • Concerned residents and members of the public Guiding Principles The housing community's guiding principles date to 2005, when planning sessions for our first strategic plan generated a list of consensus principles that continue to hold true today. These principles shaped the development of all phases of the Plan: how we write policies, the methods of service delivery, how we talk about our work, and the way we interact and engage with people seeking services. • Housing is a basic human right • Housing saves lives • Housing restores dignity and instills hope • Failures across multiple systems contribute to the prevalence of homelessness • Homelessness is expensive; investments in strategies that work and are sustainable are fiscally responsible • Prevention of homelessness is a primary intervention A Home For Everyone 2019 Page 12 of 67 r, • Communicating our work and using consistent messages will increase community support and produce better results Our Core Values The core values identified in earlier Plans continue to represent the position of housing partners and others in the community: • We believe that every resident should have access to a safe and stable home. • Stable housing is the foundation upon which people build and improve their lives — the foundation for good health, for positive educational outcomes, and for reaching their economic potentials. • Therefore, we maintain agreement to strive to end homelessness for all. We are committed to seek long term solutions to homelessness in Whatcom County. He melessness In Whatcc m Cr unty This section describes the community -wide challenges facing Whatcom County residents and provides data that explains the particular barriers faced by people experiencing homelessness locally. Whatcrm Crunty's Hrusin+g Stability Needs It would be difficult to overstate the severe need for housing in Whatcom County. In Bellingham alone (Whatcom County's largest city and home to about half of the population), planners have estimated that there is a need for an additional 11,000 affordable housing units. Although not as precisely quantified, this need is prevalent across all of Whatcom County's populated areas, and the housing shortage hits the community's most vulnerable residents the hardest. Specifically, people with the lowest incomes, highest housing barriers, or with ongoing health needs are those most likely to struggle with housing stability, to become homeless, and to enter the homeless crisis response system.' Western Washington University's Center for Economic and Business Research in 2019 found that Homelessness and Housing Affordability were the first and second most highly rated challenges facing the City of Bellingham in a survey completed by 1,295 residents.z Although a comparable study was not completed for all of Whatcom County, a database of households seeking services in Whatcom County suggests that these issues are not unique to Bellingham residents. In July of 2019, there were 123 homeless households signed up and waiting for housing services who reported their last stable address had been a place in Whatcom County outside of Bellingham. Of all the households who had most recently been housed in Whatcom County, 62% were from Bellingham and 38% were from elsewhere in Whatcom County. Additionally, many who list their last address as "Bellingham" may not technically live within city limits, such as the neighborhoods of Sudden Valley, Alderwood, Geneva, Tweed Twenty, Lake Samish, and elsewhere; potentially, half of the Whatcom County residents who seek services here did not live within Bellingham's city limits. Regarding affordability in Whatcom County, Zillow reports that rate of rent increase from July 2018 through June 2019 was greater for Whatcom County as a whole than it was for the City of Bellingham (15.1 % vs 14.5%). All of this suggests that our housing crisis is not a problem created in or confined to the county's largest city, but is spread throughout western Whatcom County. Affordability of Housing Units Each individual who has experienced homelessness has a story that is theirs alone. But in those unique stories there are frequently shared components. The most common element that leads to homelessness in those stories is financial stress. This underlying economic hardship is a combination of high housing costs and low incomes, and often spirals out of control following an unexpected financial hardship like job loss, expensive medical bills, or even unanticipated automotive expenses. 1 https://www.cob.org/Documents/council/Issues/housing/Narrative%20A%2OWhy%20is%20housing%20expensive%206-28-19.pdf 2https://cbe.wwu.edu/files/2018%2OCity%20of%20Bellingham%20Residential%20Survey%20Executive%20Summary.pdf A Home For Everyone 2019 Page 13 of 67 A national study completed in May of 2019 by the Consumer and Community Research Section of the Federal Reserve's Division of Consumer and Community Affairs found that 27% of survey respondents would need to sell something and 12% would simply be unable to pay an unexpected expense of $400.3 To put this in local terms, at the rate identified in the survey (12%), the number of Whatcom County residents who would be unable to withstand a $400 economic blow is over 27,000 people. In other words, there are tens of thousands of Whatcom County residents who are one mishap away from homelessness. The terms "cost -burdened" and "severely cost -burdened" are used among service providers to describe households spending more than 30% or 50% of their gross income on housing costs. The 2017 American Community Study estimated that approximately 65% of Whatcom County's renter households pay more than 30% of their income in rent. A comprehensive study completed in 2018 identified an affordability inflection point at which the rate of homelessness increases at a quicker pace with subsequent rent increases.4 That is to say, the impact of rising cost burden, as shown in Figure 1, does not have a linear relationship with homelessness. The study compared area median income for metropolitan areas with its median cost of rent, and found that where median rent exceeded 32% of the median income, the rate of homelessness increased at an accelerated rate. That rate for Whatcom County was 28.7% in 2018. a re 0.4% 0.2% 0.1% 0.0% :22% 32% 20% 25% 30% �5% 40% 45% 50% Sharo of income spent on rent Figure 1: Homelessness rates increase more dramatically once a community's median rent exceeds 32% of its median income. This model was created using national income, rent, and Point In Time data, and shows the relationship between housing affordability and homelessness. The rate of homelessness in Whatcom County exceeds the model's prediction based on the amount of income spent on rent. 3 https://www.federalreserve.gov/publications/2019-economic-well-being-of-us-households-in-2018-dealing-with-unexpected-expenses.htm 4 Chris Glynn, Thomas H. Byrne and Dennis P Culhane. "Inflection Points in Community -level Homeless Rates" (2018) Available at: http://works.bepress.com/dennis Culhane/228/ A Home For Everyone 2019 Page 14 of 67 10 In July of 2018, Zillow reported Whatcom County's median rent index had reached $1,543 per month. The median household income in Whatcom County in 2018, as estimated by the Washington State Office of Financial Management was $64,681.5 This computes to a household that earns the median income spending 28.7% of their income for a median -priced rental. At the time of writing (using July 2019 figures), Zillow estimates the county -wide median rent increased by 6.4% from a year earlier.' The homelessness rate, as measured with Point In Time figures, is just over 0.3%. The model predicts that for an area with a median rent that is 29% of the median household income, the rate of homelessness would be below 0.25%. The rate of homelessness in Whatcom County is higher than the model estimates, but it is worth noting that homelessness is more concentrated is certain areas of the country, and is much more prevalent on the West Coast. While rent is certainly a contributing factor, this suggests that it is not the only factor to influence the rate of homelessness in Whatcom County. Availability of Rental Units The rental vacancy rate in Whatcom County was measured by the University of Washington's Runstad Department of Real Estate at 0.4% in the spring of 2019.7 Whatcom County's rental vacancy rate has not been above 2% since 2013, which is below the state average and well below the 7% that is often considered a healthy, "natural" rate by the Joint Center for Housing Studies at Harvard University.$ Low vacancy rates often drive increases in rents, and also make it more difficult for individuals who would benefit from rental subsidies to remain competitive against conventionally funded tenants. Although measures have been taken to outlaw discrimination against potential tenants with vouchers both locally and at the state level, there have been reports from individuals in Whatcom County who believe discrimination is still taking place. The competitive nature of securing a unit has created an environment that is difficult for households with poor credit or the inability to pay large move -in costs. The rental market remains constrained in part because of the high cost of purchasing a home. For households currently occupying rentals, the ability to purchase a home and create a rental vacancy has become more and more difficult. The Runstad Department of Real Estate measures housing affordability as a function of median home prices and median household incomes for each county. Using this index, Whatcom County was identified as the 5th worst of Washington State's 39 counties for affordability and 6th worst for first time homebuyers in the second quarter of 2019 for county residents to purchase locally.9 Population Growth From April 1, 2010 through April 1, 2018, the natural population increase (births in excess of deaths) has accounted for about 29% of growth, while migration from outside of Whatcom County has constituted the other 71 %.10 In the five years following 2013, the population of Whatcom County grew by 19,578 people, and the average household size has been 2.48 persons per household (American Community Survey, 2013-2017). Over that period of time, the number of housing units increased by only 5,457 units. Given the average household size (one unit needed per 2.48 people), this created a deficit of 2,437 housing units. This has contributed to a housing shortage and increased the challenge of housing in Whatcom County, especially for the local households who are competing with newer residents for the scarce units- some of which are moving from areas with higher average incomes and/or selling homes in higher -valued areas and are less sensitive to rising costs. 5https://www.ofm.wa.gov/sites/default/files/publicldataresearch/economv/median household income estimates.pdf 6 https://www.ziIlow.com/research/locaI-market-reports/ 7 http://realestate.washington.edu/wp-contenYuploads/201910612019SpringApartmentMarketReport.pdf 8 http://www.'chs.harvard.edu/siteslichs.harvard.edu/files/w07-7.pdf 9 http://realestate.washington.edu/research/wcrer/housing-reportsl 10 https://www.ofm.wa.gov/sites/default/files/publicldataresearch/pop/aprill/ofm aprill poptrends.0 A Home For Everyone 2019 Page 15 of 67 11 Health Services for Housing Stability Behavioral health disorders, including mental illness and the proliferation of opiate and methamphetamine abuse, are contributing factors that lead some to become homeless. Although mental illness and substance abuse rates have remained relatively steady and are not the leading causes of homelessness, a shortage of treatment options for those struggling with substance use disorder and/or poor mental health is an enormous challenge for people experiencing homelessness. The issue is further complicated by property damage (contamination) that occurs when methamphetamine is used within rental units. Both publically and privately owned rentals have been damaged in this way, and the result is often loss of housing for the tenant and the withdrawal of that housing unit (or units) from our housing system. The Bellingham Housing Authority reports that the average cost for an environmental clean-up following the identification of methamphetamine contamination is approximately $15,000 in addition to the several months of forgone rent collections. They have decontaminated and rebuilt a total of 21 units in just the two years leading up to September 2019. This issue is not unique to Bellingham Housing Authority properties however, and a stakeholders' meeting will be convened in 2020 to address this issue in a way that addresses the individuals' needs, complies with fair housing laws, and supports landlords in their effort to preserve local housing opportunities. A new coordinated care program in Whatcom County, Ground -level Response And Coordinated Engagement (GRACE), has brought providers together to rally in support of those with the most complex situations. Strengthening partnerships between housing and behavioral health providers is contributing to a reduction in untreated behavioral health disorders, largely through improved accessibility. Expansion of permanent supportive housing programs, including a brand new facility purpose-built at the end of 2018 for those who have experienced chronic homelessness have also helped to house those with multiple barriers to housing. The permanent supportive housing model has shown that individuals afflicted with behavioral health disorders can be successful and retain housing when given the proper supports. Despite expansions of permanent supportive housing programs and behavioral health services in recent years, there is still a severe shortage of purpose-built housing and associated services for those with chronic behavioral health needs. Planning is currently underway by the Lighthouse Mission Ministries, the Whatcom Homeless Service Center, and PeaceHealth St. Joseph Medical Center, to increase capacity for medical respite care offered at the Mission, which currently offers two beds for medical respite care. This will address a critical need in the community to provide medical respite care for those experiencing homelessness with serious medical problems. There is also an identified need for an urban rest stop with health services for people who are homeless. This issue is in the planning stage, but has been approved in the 5-year strategic plan of Unity Care NW. In 2013, the Affordable Care and Patient Protection Act's began reducing the number of uninsured Washingtonians. When the last update to this plan was released in 2012, the uninsured rate was at about 14% statewide. By 2017 the rate had decreased to just 5.5%. The decrease was seen across all age groups, all race/ethnic groups, and for both male and female sexes." The persistent disparities seen along racial and ethnic lines closely resemble those seen in Whatcom County's homelessness, with people of Hispanic origin and American Indian/Alaska Native populations three to four times as likely to be uninsured. Lr,cal Homelessness Data Collecting complete data about people experiencing homelessness is challenging. Many individuals and families are difficult to locate because they have no predictable residence, while others actively avoid being located. Many are reluctant to share personal information with people who have not earned their trust, and some go to great lengths to blend in. For these reasons, quantitative data about homelessness should be used as general indicators of trends, not as definitive facts, and generally we should assume true numbers to be greater than reports can count. 11 https://www.ofm.wa.gov/sites/default/files/public/dataresearch/researchbriefs/briefO89.pdf A Home For Everyone 2019 Page 16 of 67 12 Point In Time Count At the time of writing, the most recent Point In Time Count was conducted on January 241h, 2019. Volunteers surveyed 514 households who had spent the previous night either unsheltered or sheltered in interim housing. The number of individuals counted (700) represents a 14% decrease from the 2018 count, and the consistency in counting methodology adds validity to the suggestion that the number decreased. This reduction is attributed to moderating rent growth, wage increases, a new 40-bed permanent supportive housing facility, and increased services for people experiencing homelessness. The Point In Time report, although likely an undercount of the homeless population, provides important demographic and descriptive information about people experiencing homelessness locally. 750 Sheltered and Unsheltered Homelessness Sheltered homelessness is used to describe the living conditions for individuals or households staying in emergency shelters or in transitional housing programs. Unsheltered homelessness is used to describe the living conditions for individuals or households who sleep in places not meant for human habitation, such as tents, doorways, abandoned buildings, vehicles, or other places outside. Number of Individuals Using Shelters Unsheltered 500 ■ Sheltered 250 2008 2010 2012 2014 2016 2018 Figure 2: Whatcom County Point In Time Count of Sheltered and Unsheltered Individuals 2008-2019. There were 700 individuals counted in 2019. A Home For Everyone 2019 13 Page 17 of 67 Household Composition 48 ■ Unaccompanied Individuals ❑ Adult Couples without Children ■ Single Adult with Children ■ Multiple Adults with Children Figure 3: Whatcom County Point In Time Count household configurations 2019. There were 514 households counted. 300 250 200 150 100 50 0 Homeless Individuals by Age Group Under18 251 18-35 36-54 55+ Figure 4: Whatcom County Point In Time Count ages of individuals experiencing homelessness 2019 A Home For Everyone 2019 Page 18 of 67 14 Factors Leading to Homelessness (%) 50 40 30 20 10 0 ■ ■ ■ ■ ■ ■ ■ Oro 5� P� \�z JzQ e° °o, �5 a° 6 o��G 5 �\o�J4\�G ��J �°�� �� r°�C3 5� ro 1 Jam° Qr� \Go°� o� rmt°a �r 5 (:0 Figure 5: Whatcom County Point In Time Count self -identified factors that led to homelessness 2019 as reported by survey respondents. The 2019 Whatcom County Point In Time Count identified 72 households that included children. The total number of individuals in these families was 207, and more than 80% of these families had only a single adult. The Count also revealed that 119 individuals experiencing homelessness were at least 55 years of age. The median age of all people was 37 years old, and 64% had their last stable housing within Whatcom County. In contrast to the common belief that people who experience homelessness are overwhelmingly men, almost half (47%) of individuals counted in the 2019 PIT identified themselves as female. Local Housing Pool Data The local Housing Pool is a database that holds household data, including housing history and eligibility considerations, and is used to determine which households will be selected to fill program openings when requested by participating housing partners. Households in the pool have been assessed to determine their level of need and their barriers to stable housing. The eligibility often hinges on a combination of income, household composition, duration of homelessness, veteran status, and/or the presence of a documented disability, in accordance with funding requirements. The level of need attempts to understand the consequences and likelihood of harm with continued homelessness for the individual. When partner agencies have openings in their programs they contact the Whatcom Homeless Service Center to request a referral. The Whatcom Homeless Service Center then uses data from the Housing Pool database to refer an eligible household for that program's opening. When more than one individual or family is eligible, they refer in order of greatest need. More details about the referral process are available in the Central Point of Entry strategy on page 28. A Home For Everyone 2019 15 Page 19 of 67 There are several ways that households are removed from the pool. The best outcome is when a household either self - resolves (finds housing on their own) or is matched to a program vacancy and moves directly into permanent housing or into a supportive transitional program that will likely lead to permanent stability. Another way removal from the pool occurs is through loss of contact. For a household to stay in the pool there must be ongoing verification that the household is still seeking services, remains income eligible, is still experiencing homelessness, and continues to reside in Whatcom County. Periodically, the households that have left the county, have found housing independently, have increased income and lost eligibility, technically stopped being considered homeless due to prolonged institutionalization, lost interest in services, or cannot otherwise be located are removed from the pool. Sudden drops in the number of households in the pool are usually explained either by this process, or when a new facility opens and many are housed in a short period of time. Self -Reported Areas of Need 80% 60% 40% 20% 0% t E E E E E Mental Health Chronic Health Developmental Ground Floor Drug Abuse Alcohol Abuse Condition Disabilities Needed Figure 6: Prevalence of self -identified needs and barriers to stable housing for households in the housing pool at Intake (January — June 2019) A Home For Everyone 2019 Page 20 of 67 16 600 500 400 300 200 100 Jan-16 May-16 Sep-16 Jan-17 May-17 Sep-17 Jan-18 May-18 Sep-18 Jan-19 May-19 +Single HHs Families with Children � Couples without Children t Seniors (60+) Figure 7: Number of households in the housing pool who are waiting for placement (Jan '16 - Aug '19). The number of families with children (and adult couples without children) almost reached functional zero in 2018, but rebounded slightly as vouchers from HUD were exhausted. Households on the housing pool list are grouped into categories corresponding to the type of intervention most likely to fit their needs. At the time of writing, August 2019, there were 236 households waiting for placement in Rapid Re -Housing programs, 259 waiting for placement in Permanent Supportive Housing Programs, and another 42 households in need of move -in or deposit assistance. More information about these program types is available in this plan's section on local strategies. Office of Superintendent of Public Instruction Each year school districts in Washington State report information about homelessness among their students to the Office of the Superintendent of Public Instruction (OSPI). OSPI makes this data available for the public.12,13 Although OSPI's definition of homelessness differs from the federal definition used for the Point In Time Count (more than half of their reported students are "doubled up"), the information they provide adds depth to our understanding of homelessness in Whatcom County. Across the county's seven school districts, a total of 966 students (3.1%) were identified as having experienced a housing crisis during the 2017-2018 school year. This ratio is significantly higher than what is seen in the Point In Time Count, albeit with use of a different definition. The largest district in the county, Bellingham School District, accounts for about 42% of the county's students but has about 53% of the students experiencing housing instability. The Mount Baker School District, though much 12 http://www.kl2.wa.us/HomelessEd/Data.aspx 13 The sum of these numbers does not equal 100% because the sensitive nature of the topic requires that school districts not report numbers that could lead to personal identification of students. The numbers for groups that make up smaller, more identifiable populations are not reported when fewer than 10 students of a specific race within a school district are homeless. In effect, this leads to an undercounting of Asian, Black, Multiracial, and Native American students. A Home For Everyone 2019 17 Page 21 of 67 smaller, has a matching rate of instability among its students at 3.9%, which speaks to the presence of rural housing needs as well as the urban needs. Bellingham Blaine Ferndale Lynden Meridian Mount Baker Nooksack Total Total Enrollment 12,923 2,514 5,287 4,081 1,970 2,066 2,001 30,842 2017-18 Students that Experienced 509 79 120 81 31 81 65 966 Housing Crisis Percent of Students that Experienced 3.9% 3.1 % 2.3% 2.0% 1.6% 3.9% 3.2% 3.1 % Housing Crisis The OSPI data also is broken out by other characteristics of the students, which allows us to see elevated rates of instability within certain groups. In particular, the data show non -white students and students with limited English proficiency experiencing particularly high rates of housing instability. Although Whatcom County's Hispanic population accounts for only 9.1 % of Whatcom County residents, Hispanic school children make up 31.2% of students who experienced a housing crisis during the school year.14 The table below shows these trends among other racial minority groups as well. Race Percent of Homeless Student Population n=966 Percent of Community Population n=225,685 Homelessness Probability Differences by Race Native American 4.2% 3.1 % 135% Asian Too few to report 4.1 % n/a Black 1.9% 1.0% 190% Hispanic 31.2% 9.1% 3430 0 Multiracial 7.0% 4.2% 166% White (non -Hispanic) 50.5% 79.8% 63% A Cr mmunity Wide Respr nse tr He melessness This report is a product primarily of the Whatcom County Health Department, but the vision and strategies were created jointly with stakeholders and require the contributions of an organized coalition of partners to make them possible. The wide mix of housing programs and services in Whatcom County would not be possible without significant efforts, energy, and funding from a large number of like-minded agencies and individuals. Funding The Whatcom County Health Department funds affordable housing, interim housing, supportive services, and permanent supportive housing with funding collected from a variety of source. The bulk of this funding, as seen in Figure 7 below, comes in the form of document recording fees collected locally, and from state grants awarded by the Department of Commerce. The taxes and fees for these sources is collected specifically for housing programs and may not be used for any other purpose. Additional funding, which amounted to nearly $1.2 million in 2019 was added to housing programs from sales and property taxes raised specifically to benefit local veterans and people with behavioral health disorders. With support of elected officials, 14 The OSPI definition of housing instability includes multiple families sharing a home. When comparing across cultural groups, it is important to consider that customs and traditions, especially as they pertain to shared housing, will impact these figures. At the same time, inequities and lack of opportunity are factors that decrease the access of disadvantaged populations to housing. A Home For Everyone 2019 Page 22 of 67 the health department was able to fund over $5 million in services for people experiencing (or at risk of) homelessness in 2019. $6,000,000 $4,000,000 $2,000,000 $0 2019 WCHD Housing Budget 2012 2014 2016 2018 $76,500 Mental Health Millage Behavioral Health Sales Tax ■ Veterans Millage Housing and Essential Needs Grant Consolidated Homeless Grant ■ Document Recording Fees Figure 7: Expenditures of Housing Services Contracted by Whatcom County Health Department exceeded five million dollars in 2019 (left). The sources of revenues to pay 2019 contracts are shown at right. Even with the addition of the veterans' and behavioral health dollars, the health department's funding accounts for less than 30% of spending on services for Whatcom County's homeless population. Non-profit agencies and other government agencies play a vital role in the sponsorship of homelessness and housing services. The City of Bellingham contributes generously in the affordable housing arena, and with services and resources for those experiencing homelessness within city limits. The 2018 renewal of the City of Bellingham's Housing Levy for an additional 10 years boosted the community by ensuring continuity of services and affordable housing projects that fill gaps in housing capacity. Through the Housing Levy, together with the City's entitlement funds from the federal Department of Housing and Urban Development, the City of Bellingham contributes over $5 million annually to the county's housing programs. The City of Bellingham's Planning and Community Development Department and the Whatcom County Health Department work together closely and jointly fund many critical services. In Washington State's Fiscal Year 2019, Whatcom County's non-profit and faith -based agencies reported that they had raised more than $5 million in private contributions. These donations are raised largely through the hard work associated with creating and hosting fundraiser events, and with dedicated development specialists that help community members understand the importance and impact of giving to organizations that work on behalf our vulnerable neighbors. Another key agency is the Whatcom County/Bellingham Housing Authority, which is responsible for the majority of federal funding distributed to Whatcom County's low-income rentals, and who also worked very hard to use a variety of resources to A Home For Everyone 2019 Page 23 of 67 iK construct new units that will be reserved for households with modest incomes and for formerly homeless households, too. Federal funding, in the form of vouchers issued by Whatcom County/Bellingham Housing Authority, and in grants issued directly to local non-profit organizations amounted to approximately $4 million in the State Fiscal Year of 2019. ■ Whatcom County Health Dept (local & state funding) City of Bellingham (local & federal funding) ■ Housing Authority and other Federal Funding 21S7J 21114 ■Private Contributions Figure 8: This graph shows the four leading categories of funding for housing programs in Whatcom County. It does not include in -kind or volunteer contributions. In addition to the main sources of state, local, and federal funding from the government and charitable donations from local residents, many foundations award grants to the county's hardworking non-profit agencies for specific programs or projects that serve people experiencing homelessness. All of these resources add value to the county's housing system. Cr_mmunity Services Partners Whatcom County is fortunate to have many partner organizations that contribute towards ending homelessness. These agencies combine public funding with grants and/or private contributions to deliver a wide range of programs in response to our community's needs. Anti -poverty, legal support and other social service agencies provide invaluable support for people experiencing or at -risk of homelessness, as do a number of medical and behavioral health providers. The community's strong base of volunteers has given generously of time, money, material items, and compassion for the cause of homelessness. Our faith -based community has strengthened local efforts by filling gaps of public funding, some opening their doors to provide emergency and transitional housing for our residents. In early 2019 a local congregation completed extensive renovation of their basement to provide a comprehensive day center for youth. The Lighthouse Mission Ministries programs, funded solely by private donations, provides emergency shelter for an average of approximately 130 people per night, as well as a wide range of complementary services for their guests. There are two new grassroots efforts that were championed by local residents in the past year, some having a history of homelessness themselves. These projects include a safe camping site for those in recovery from alcohol and other drugs, and a safe storage program is being developed for those living unsheltered. Other contributing community members include the seven school districts of Whatcom County, as well as the local hospital and the Whatcom County Jail, which both connect homeless individuals with service providers prior to discharge. Partners provide essential housing support for homeless clients within the Mental Health Court and Drug Court programs, while others, such as Mercy Housing, have chosen to fill desirable senior housing units partially from the Whatcom Homeless Service Center's housing pool candidates. A Home For Everyone 2019 Page 24 of 67 20 Changes in Whatcom Ccunty Homeless System Performance There are four system -wide measures that the Department of Commerce uses to track key indicators of each crisis response system. They include the length of time households spend homeless while working towards permanent housing, the percent of exits to permanent housing, the percent of households that return to homelessness within two years, and the percent of households that are entering into services who have recently spent times unsheltered. 200 .M 120 40 SFY 2015 SFY 2016 SFY 2017 SFY 2018 t# of Days Homeless (Whatcom) # of Days Homeless (Statewide) Length of Time Homeless: The median number of days people who are active in Emergency Shelter, Safe Haven, and Transitional Housing experience homelessness. This includes the length of time homeless in any Emergency Shelter, Safe Haven and Transitional Housing projects during the report period, and prior to the report period going back no further than October 1, 2012. If the person reports that homelessness started prior to project enrollment, the project date is essentially extended back in time to the date reported. 70% 60% 50% 40% 30% SFY 2015 SFY 2016 SFY 2017 SFY 2018 t Exits to Permanent Housing (Whatcom) Exits to Permanent Housing (Statewide) Exits to Permanent Housing: The percent of people who exited Emergency Shelter, Safe Haven, Transitional Housing, and Rapid Re -Housing projects to permanent housing destinations. A Home For Everyone 2019 Page 25 of 67 21 20% 16% 12% 8% 4% tReturns to Homelessness (Whatcom) Returns to Homelessness (Statewide) 0% SFY 2015 SFY 2016 SFY 2017 SFY 2018 Returns to Homelessness: The percent of people in Street Outreach, Emergency Shelter, Safe Haven, Transitional Housing, and any permanent housing type projects who exited to permanent housing destinations two years prior to the reporting period. 65% 55% tUnsheltered Entries (Whatcom) 45% Unsheltered 35% Entries (Statewide) 25% SFY 2015 SFY 2016 SFY 2017 SFY 2018 Unsheltered Entries: The percent of people served who were unsheltered or had a recent history of unsheltered homelessness or were fleeing domestic violence. The above data is reported in Washington State Department of Revenue County Report Cards and is derived from the statewide HMIS Database. To view updates or compare across counties, visit https:Hpublic.tableau.com/profile/comhau#!/. A Home For Everyone 2019 22 Page 26 of 67 Alignment rf Lc cal Context with Federal and State Plans Homelessness is not unique to Whatcom County. Although there are a unique combination of advantages and disadvantages locally, the five leading causes of homelessness identified by the National Alliance to End Homelessness15 are all very important at the local level as well. 1. Lack of affordable housing 2. Insufficient income 3. Poor health 4. Domestic violence 5. Racism and discrimination Alignment with other strategic plans (federal, state, and municipal) ensures that those working to end homelessness are striving to meet the same goals and objectives, and thus have an additive effect with this plan. Federal and State Plans The Washington State Department of Commerce guidelines require that Local Plans align with federal and state strategic plans to prevent and end homelessness. The current federal plan, Home, Together, was released by the United States Interagency Council on Homelessness (USICH) in July 2018, and covers fiscal years 2018-2022.11 The Washington State Department of Commerce's State of Washington Homeless Housing Crisis Response System 2019-2024 Strategic Plan" was released Spring of 2019. Overlap between the goals, objectives and strategies of these two plans and our Local Strategic Plan for Whatcom County may be summarized by the following themes: • The overarching goal is to end homelessness • If homelessness occurs, it should be rare, brief, and a one- time experience • A systemic response is needed by multiple partners from a wide range of sectors to end and reduce homelessness • Equity must be addressed in strategic planning • The voice of those with lived experience in homelessness Housing First Housing First is an approach to connect households experiencing homelessness to permanent housing without preconditions to entry. Supportive services are offered to maximize housing stability and prevent returns to homelessness as opposed to mandating treatment prior to entry. Housing First emerged as an alternative to the linear approach in which people experiencing homelessness were required to first participate in and graduate from short-term residential and treatment programs before obtaining permanent housing. In the linear approach, permanent housing was offered only after a person experiencing homelessness could demonstrate that they were "ready" for housing. By contrast, Housing First is premised on the following principles: • Homelessness is a housing crisis and can be addressed through the provision of safe housing. • All people experiencing homelessness, regardless of their housing history, can achieve stability in permanent housing. Some may need very little support while others may need more intensive and long-term supports. These supports must be available to all who wish to participate. • Everyone is "housing ready;" sobriety, compliance in treatment, or expunged criminal histories are not necessary to succeed in housing. • Many experience improvements in quality of life, in health, mental health, substance use, and employment, as a result of achieving housing. • People experiencing homelessness have the right to self-determination and should be treated with dignity and respect. • The exact configuration of housing and services depends upon the needs and preferences of the population. is critical in seeking solutions for preventing and ending homelessness • Affordable housing resources must be expanded to end homelessness • Employment opportunities support housing stability and independence 15 https://endhomelessness.org/homelessness-in-america/what-causes-homelessness/ 16 https://www.usich.gov/resources/uploads/asset library/Home-Together-Federal-Strategic-Plan-to-Prevent-and-End-Homelessness.pdf 17 http://www.commerce.wa.qov/wp-contenVuploads/2018/02/hau-strategic-plan-2018.pdf A Home For Everyone 2019 Page 27 of 67 23 • Systems should be held accountable through performance standards • Embrace a Housing First approach that offers behavioral health services but does not require preconditions to housing Lccal Plans Consistency between the Local Plan Update with other local strategic plans builds community momentum to identify and implement solutions for homelessness locally. The City of Bellingham's Consolidated Plan18, the Whatcom County Comprehensive Plan19, and the Community Health Improvement Plan20 of the Whatcom County Health Department all address local housing needs. These local planning efforts identify similar key challenges: • Whatcom County has a need for additional affordable housing of a wide range from standard type units to innovative solutions for people with special needs • Health and housing are inextricably related; substandard housing and homelessness leads to poor health outcomes and vice versa. • We need to preserve our existing housing stock and address expiring tax credit projects that risk becoming unaffordable • All over Whatcom County, many people are paying more for housing than they can afford While our Local Strategic Plan to End Homelessness focuses on the explicit goal of ending homelessness, each of the above strategic plans encompass the vision that Whatcom County is able to offer all residents safe, healthy, and affordable homes. It is essential that we share a common understanding of why homelessness exists in Whatcom County, and have a shared map to guide us in engaging in proven strategies and solutions to implement in our community. Frundaticnal Pillars and Locally -Identified Strategies Four essential pillars of our homeless housing system that are woven into some or all of the seven strategies of this plan are described below. Pillar h Confllabr,ratiocn Collaboration is a crucial component of the strategies listed below. This plan cannot be successful without broad support across sectors. We need strong leadership and shared vision to break down silos and organize our resources. Homelessness is rarely caused by a single barrier to housing, and for most people and families, permanent housing will require multiple types of support before becoming truly sustainable. For example, obtaining legal identification through LAW Advocates' Access ID program may be the first of many steps taken before even applying for housing services. The scale of our challenge demands that we approach our solutions with all hands on deck. We must develop public, private, and non-profit partnerships and investments with citizens, including people who have had firsthand experience with homelessness working alongside local public officials, businesses, nonprofits, faith -based organizations, charitable foundations, and volunteers. As we make progress toward our goal of ending homelessness, we should expect growing community interest in Plan efforts and the shared belief that it is unacceptable for anyone in our community to be without a home, and that we can truly end homelessness. Intentional communication about plans, progress, and opportunities will be important to foster alignment among the many actors involved in ending homelessness. 18 https://www.cob.org/services/housing/Pages/consolidated-plan.aspx 19 http://whatcomcounty.us/1171/Current-Comprehensive-Plan 20 https://wa-whatcomcounty.civicplus.com/2930/Community-Health-Improvement-Plan A Home For Everyone 2019 Page 28 of 67 24 Highlight 1. DVSAS and Lydia Place Since 2015, Domestic Violence and Sexual Assault Services (DVSAS) has partnered with Lydia Place, another local non-profit agency whose mission is to "disrupt the cycle of homelessness and promote sustained independence" for people living in Whatcom County. Through this partnership, Lydia Place Housing Case Managers visit the DVSAS Safe Housing Program shelters and meet with survivors one-on-one. They assist clients to better understand the local housing landscape and identify safe housing options that best fit the clients' situations. Housing Case Managers work closely with DVSAS Safe Housing Advocates to help clients make and carry out plans that give them the best chance of achieving stability and independence upon leaving the Safe Housing Program. For some clients, this plan includes accessing supportive housing programs through the local Coordinated Entry System and the Bellingham Whatcom County Housing Authority. For others, it means increasing their income and finding an apartment to rent. For many, it means working to overcome debt, bad credit, poor or nonexistent rental history, or prior criminal convictions, all of which are barriers to becoming independent renters. Throughout this process, Lydia Place Housing Case Managers and DVSAS Safe Housing Advocates communicate frequently to make sure that updates are shared, paperwork is turned in, and mostly importantly, that clients are supported and empowered. In 2018, this partnership helped make it possible for 64 % of clients to secure stable housing upon leaving the Safe Housing Program. By DVSAS and Lydia Place forming this strategic partnership, both agencies have been able to provide expert services that align with their mission and strengths (survivor advocacy for DVSAS and housing case management for Lydia Place), ensuring that Safe Housing Program residents have access to the best level of care and support possible while on their journey to safety and permanent housing. Highlight 2., Mental Health Crurt & Pinneer Human Service's City Gate Apartments Another successful cross -agency collaboration involving housing programs is the relationship between Pioneer Human Services, the agency that operates City Gate (a permanent supportive housing facility in Bellingham) and the two local Mental Health Court programs. Mental Health Court members have pending criminal charges and are diagnosed with a serious mental illness, usually schizophrenia or bipolar disorder. All are found to be "high risk and high need" as defined by the likelihood of committing further crimes and the relationship between their mental health symptoms and the criminal behavior. Most experience substance use issues either at the "severe" level or at a level that negatively impacts their mental health. Needless to say, access to stable housing is crucial for members' recoveries and for their success in the Mental Health Court program. A history of homelessness is not uncommon among program participants. Mental Health Court members are granted access for up to 6 of the 10 re-entry apartments set aside at City Gate for people involved in the criminal justice system. City Gate staff and the Mental Health Court program manager meet on a bi-weekly basis to consider referrals, review status and treatment plans of mutual clients, and explore long-term housing plans. Since Mental Health Court members usually have multiple service providers including mental health, substance use disorder treatment, housing case managers and others, the Mental Health Court program manager brings together all service providers in a coordinated plan. The entire treatment and on -site housing team provides weekly updates to the Mental Health Court program so the individual's successes can be noted and celebrated at court. Highlight 3. HSSP and Youths (OC, NWYS, Bellingham Schnnl District) The Homeless Student Stability Program (HSSP) is a partnership between the Opportunity Council, Northwest Youth Services, and the Bellingham School District. This program is funded by grants from the Department of Commerce and Office of Superintendent of Public Instruction for the purpose of offering support for unaccompanied homeless students and homeless families. The objective is to improve educational outcomes for identified students by supporting housing stability. Case management and housing navigator services provide in -school support, connection to coordinated entry and housing services, and diversion. A Home For Everyone 2019 Page 29 of 67 25 Pillar 2: Quality Assurance A benefit that we anticipate from growing public interest and cross -agency collaboration is collective accountability and responsibility. Given the broad array of strategies, it will be necessary to have a multi -tiered governance structure to oversee and guide Plan efforts, with managers, supervisors, and front-line staff engaged, coordinated, and working towards the same goals. An engaged public will ensure that this is done transparently and that it remains a top priority. To further guarantee that programs are implemented as intended and that the plan results in quality services, the Whatcom County Health Department will use the action plan detailed in the table below. Quality Assurance Action Plan for Case Management Actions Who Frequency Milestones How to measure success? Contract WCHD Housing and Fiscal Annually or Monitoring is No findings issued to Monitoring Staff; City of Bellingham; biennially conducted as per partner agencies partner agencies funder requirements Robust training WCHD; Community Quarterly Trainings offered for Zero grievances filed provided for Training Committee; • Trauma -Informed against service providers; housing partners partner agencies Care housing staff reports that • Harm Reduction they consider themselves • Motivational supported and prepared interviewing through available training Survey WHSC WCHD Annually Partner agencies Surveys completed by a partner agencies complete surveys and majority of case share needs and ideas managers within the about their work coordinated entry system Survey a random WCHD Annually Clients complete Surveys call attention to sampling of surveys to share about system -wide issues that partner agency their experience with highlight training or clients case management supportive needs To assist organizations in coordinating service delivery, we need common standards and procedures while at the same time allowing for agencies to stay true to their missions. The common values and guiding vision needs to be shared and strategically communicated to the public as well as the participating partners that provide coordinated services. And it will be important that the work of this plan is reviewed by the very people it is intended to serve. Those who have been homeless in the past or continue to live without adequate housing need to have their voices heard as this plan and our programs change over time. Pillar 3c Case Management A third pillar that runs through the following strategies is high quality case management services for people experiencing homelessness, at risk of homelessness, or not yet stable in their new homes. Case management services may be needed infrequently or daily for households; briefly, for a month or two, or for a lifetime. Case managers throughout the housing system work diligently in increasingly complex systems to help individuals identify their strengths and overcome the barriers that led to homelessness. Clients are assisted with navigation of bureaucratic social services and medical systems, accessing legal counsel, managing difficult relationships, resolving landlord/tenant issues, and making ends meet in the face of economic disadvantages, among other roles case managers fulfill. Their more pragmatic support might involve taking clients to A Home For Everyone 2019 Page 30 of 67 26 appointments or helping them to fill out paperwork, but they also must deal with behavioral health complications and cultural stigma that negatively impacts their clients. Case managers are most successful when they benefit from the support of system administrators, receive high quality training, have reasonably sized and appropriate caseloads, work in positive team -focused environments, and are recognized in a way that encourages them to stay in their jobs, build experience, increase skills over time. The need for additional case management positions in our homeless housing system has long been recognized by funders and nonprofit housing providers. However, funding levels have been insufficient to fill this gap. Increased capacity of case management is critical to ensuring an adequate level of support for responding quickly to crisis situations, to providing ongoing support to help build trust and avoid crises, and relieving strain on current case managers with unreasonable caseloads. More case management resources would also allow case managers to spend more time with colleagues and make important connections across the network of social support service providers. Smaller caseloads and more experienced staff are expected to lead to a decrease in the time it takes households to establish permanent housing, and access essential resources and supportive services. One area related to case management in which significant progress has been made is the increasingly intentional manner in which training has been provided locally and by state partners. A Community Training Committee comprised of Human Services and nonprofit staff came together in 2016 and began identifying the most critical training needs for direct service staff in homeless housing programs. In 2017, Whatcom County began assisting with the coordination of and funding for several key trainings. Maintaining this committee is a challenge due to limited staff capacity, yet efforts made to find quality trainers, who are vetted by Community Training Committee members and Human Services staff, have paid off as indicated by feedback forms collected at the events. Pillar 4c Whatcrm Hameless Service Center The fourth pillar of support for the following strategies is the Whatcom Homeless Service Center (WHSC), based in the Opportunity Council, which fulfills a unique role in our local homeless housing system. The primary functions of the WHSC, in addition to operating the county's Coordinated Entry system (see Strategy 1), are explained below. Leadership and expertise related to homelessness is provided by the WHSC county -wide. The WHSC Director serves in leadership roles as Chair for the Whatcom County Coalition to End Homelessness and the Steering Committee for the Coalition. The WHSC also has a responsibility for ensuring effective functioning of the homeless housing system in Whatcom County, working with government agencies at the local, state, and federal levels, to maintain a high -functioning system to the extent possible with available funding. The WHSC serves as a resource for the entire community on homelessness -related issues. Data Management is provided by the WHSC, the center for our Homeless Management Information System (HMIS).. Our local Systems Administrator for HMIS has three primary roles: 1) providing ongoing support and consultation for all local users of HMIS; 2) offering assistance accessing data reports by partner agencies of HMIS; and 3) monitoring data quality. The WHSC also assists with coordination of the annual Point in Time Count (PIT) for Whatcom County, which culminates in a report prepared by the WHSC, providing an analysis of data from the most recent and previous PIT Counts. Outreach provided by the WHSC Homeless Outreach Team (HOT) connects people experiencing homelessness with services. The HOT operates primarily in the City of Bellingham, which is the largest city in Whatcom County and the primary funder for the team. HOT's additional funding from the US Department of Veterans Affairs' SSVF (Supportive Service for Veteran Families) grant and the Substance Abuse Block Grant's Opioid Substance Use Disorder Program provide for modest outreach into the county and bring expertise and resources specifically to people with opiate use disorders. Outreach staff is available five days weekly and engages those new to homelessness, as well as those with a history of homelessness in the A Home For Everyone 2019 Page 31 of 67 27 community. Assistance is offered to connect people to community resources, such as the WHSC, shower facilities, medical care, employment, and income supports. HOT focuses mostly on unsheltered households and encampments, but also does weekly on -site outreach at the Lighthouse Mission to facilitate check -ins for Coordinated Entry, perform intakes, and to provide additional resources and referrals. The HOT also provides support for businesses and community members in working through issues related to homelessness. Landlord liaison services were implemented in the WHSC in 2017 with funding from the City of Bellingham and the VA's SSVF grant. The landlord liaison's services are available to anyone, regardless of vulnerability or income, and include: Recruit new landlords to participate in the homeless housing system by choosing to rent to households exiting homelessness. This helps to increase the number of units available to people seeking re -housing opportunities. Maintain existing relationships through support, education, and mediation for tenant disputes. Communication and mediation from a third party is a positive influence on housing retention. Assist households experiencing homelessness with housing search and application support through the Housing Lab program, a weekly drop -in client -driven service that utilizes advocates who help create custom plans to help attain housing. This service reduces the time it takes for people to find new housing options and can also reduce reliance on vouchers or rental assistance. In addition to these three central services, the landlord liaison hosts a weekly Roommate Cafe for adults who are unable to afford living alone but need help finding good matches for roommates who are in similar positions. This assistance, in effect, creates arrangements that make housing affordable to people who would otherwise be unable to pay rent for a place of their own. The low -barrier, cost effective program is open to anyone experiencing homeless or housing instability and does not require participation in the Coordinated Entry system. A similar program, focused on the growing number of at -risk or homeless seniors, is the Generations Housing Program that helps seniors find roommates or host homes. Distribution of rental assistance for some eligible households is available through the WHSC. A wide range of rental assistance resources are provided to the WHSC through the County and City of Bellingham, along with federal and state grants. The WHSC works with partner agencies including Catholic Community Services, Lake Whatcom Treatment and Residential Center, Lydia Place, Northwest Youth Services, Opportunity Council, and Pioneer Human Services to distribute rental assistance. Unfortunately, the need for these resources exceeds the amount of financial support available. Prioritization for households most in need of rental assistance is determined through the policies and procedures of our Coordinated Entry system. Use of a coordinated entry system is the first of seven strategies, which include or are best practices in resolving homelessness. A Home For Everyone 2019 Page 32 of 67 Evidence -Based Strategies The strategies below reflect a plan of action focused on meeting our goal and objectives. Strategies are evidence -based practices: tried and true methods that have been proven to affect and sustain changes when implemented correctly. The seven strategies below were components of the last local plan in 2012, and they will continue to be refined in the future to include new approaches to homelessness and to meet evolving local needs. Strategy lc A Centralized PcInt of Entry Whatcom County works closely with the Whatcom Homeless Services Center (WHSC) to operate a coordinated services approach for those seeking housing. The coordinated service protocol follows the Housing First approach, which has been shown to improve mental health and quality of life while decreasing health services use and improving housing stability.21 In an effective and efficient crisis response system, people are quickly identified, assessed, and connected to housing and homeless assistance based on their needs and strengths. Standardized tools are used and consistent practices are utilized to maximize transparency and fair distribution of scarce resources. Participant choice is provided to the greatest extent possible. Within the array of coordinated services provided by the WHSC, the federal, state, and locally supported Coordinated Entry (CE) system is a process that aspires to help all people experiencing a housing crisis in a defined geographic area. CE also makes strong efforts to ensure that all have a fair and equal access to assistance, with that assistance prioritized for those with the greatest needs. WHSC is the CE lead agency, and provides referrals to partner agencies for individuals or households that best match the type of housing and supportive services they provide. Prior to the introduction of the coordinated services approach, households seeking services needed to contact each agency independently and respond to information requests from each agency. This was a burdensome task, and often required people to relive trauma repeatedly as they spoke with the many intake professionals around the county. Now, a household can connect at the community resource center at the WHSC office and in effect, be connected with all of the housing services available from the entire network of Coordinated Entry agencies. Coordinated Entry evolves based on changing requirements from funders, community needs, resource availability, partner capacity, and emerging best practices. The Coordinated Entry lead for Whatcom County is the Whatcom Homeless Service Center (WHSC), a department of the Opportunity Council, which is a local not -for -profit organization based in Bellingham. A secondary entry point managed by Northwest Youth Services provides access for youth at a youth -specific provider location, and intakes are also completed by the Homeless Outreach Team specialists, at the DVSAS safe shelters with Lydia Place staff, at Opportunity Council's East Whatcom Regional Resource Center, and the Lake Whatcom Residential and Treatment Center. Partner agencies participating in our CE System in 2019 are listed on a chart found in the Appendix, along with the type of interventions offered and population(s) served. Partner agencies are nonprofits that specialize in serving Whatcom County residents with a history of homelessness. One achievement of this strategy since 2012 includes local implementation of the statewide homeless services database, the Homelessness Management Information System (HMIS), with the majority of CE housing partners. Additionally, an updated and more thorough risk assessment tool, the Service Prioritization Decision Assistance Tool (SPDAT) was adopted in 2019. The SPDAT scores those with highest level of vulnerability to be prioritized for housing and services. Community values also guide CE; families with children, veterans, seniors, and people experiencing chronic homelessness have been prioritized. Partner agencies providing case management and housing support receive referrals for the population they serve as program 21 Baxter AJ, Tweed EJ, Katikireddi SV, et al. J Epidemiology and Community Health 2019;73:379-387., https://iech.bmi.com/contenV'ech/73/5/379.full.pdf A Home For Everyone 2019 Page 33 of 67 29 openings occur. There are hundreds of households awaiting housing on the Housing Pool (HP), and case management to assist those on the HP is limited to families with children and the most vulnerable single adults. LIneligible, Turned Away Coordinated Entry Outreach and � Targeted � Housing Pool with or Housing Program ♦System Entry Screening without Case Management with Short or LongTerm Supports Diversion Services, Housing Private Market Housing — Lab, Roommate Cafe, etc. No Ongoing Support This diagram shows the pathways for housing services through the Whatcom Homeless Service Center In 2018, the most recent year for which we have complete data, there were 1,304 households that received some level of support at the Whatcom Homeless Service Center. These households included 2,281 individual people. In the state fiscal year (SFY) of 2018 (July 2017-June 2018), there were 1,698 project entries logged in Whatcom County's HMIS database. This includes services that range from one-time homelessness prevention funding to medium term Rapid Re - Housing (RRH) or long-term Permanent Supportive Housing (PSH) programs. The average length of time homeless while enrolled in programs, but before receiving permanent housing, was 161 days, and 60% of program exits were to permanent housing situations. Of all the people served, 55% were unsheltered at their time of entry. Of the people who exited to permanent housing over the last two years, only 10% returned to homelessness.22 Recently, new Coordinated Entry Guidelines have been released by the State Department of Commerce. CE systems statewide are also being evaluated by the Department of Commerce, and Whatcom County is awaiting a final evaluation report in response to the evaluation that took place in the summer of 2019. Coordinated Entry Action Plan Actions Who Timeline Milestones Prior to How to measure 2022 success? Implementation of WHSC Director and By end of 2019 n/a Results of monitoring revised 2019 CE Manager; CE Partners by Commerce; annual policies evaluations by WCHD 22 This data is updated annually by the Department of Commerce. Both current and historical data can be found here: https://public.tableau.com/profile/comhau#!/vizhome/WashingtonStateHomelessSVstemPerformanceCountVReportCardsSFY2018/ReportC and A Home For Everyone 2019 Page 34 of 67 W Establishment of WHSC Director and CE Governance CE Governance Records of meetings CE Governance Manager; WCHD Committee membership Committee will be will be kept by WHSC Committee Housing Program; established by WHSC formed and active with Committee members and approved by WCHD scheduled meeting by September 30, 2019 2. WHSC will ensure Committee will provide Changes incorporated Committee meets twice suggestions to into CE policies and annually. improve coordinated procedures entry Quarterly WHSC Coordinated by WCHD Beginning May, 2019 Improved system County report cards Partner and WHSC Director measures for partner Coordination and Manager; CE agencies Meetings Partners Strategy 2c Rapid Re—Hrusing Rapid Re -Housing (RRH) helps families and individuals living outdoors, in emergency shelters, or in transitional housing to obtain permanent housing through a custom package of supportive services and time -limited financial assistance. Households will typically pay 30% of their income towards rent, and the sponsoring agency will cover the rest of the rent. The model has shown positive results by helping households exit homelessness permanently. A fundamental goal of RRH is to reduce the length of time households are homeless. According to the United States Interagency Council on Homelessness, RRH moves people into permanent housing with costs that are significantly less than emergency shelter or transitional housing. The high rate of successful transitions that RRH provides and the absence of permanent subsidies are the key factors that make this such an economical approach. Because households enter leases directly with landlords, there is no obligation to relocate when rental assistance tapers off. This makes the transition to independence much easier for the household. The biggest challenge for RRH in Whatcom County is the lack of suitable units that are affordable to the households after the subsidies are discontinued. For households unable to acquire full time employment with adequate pay, or struggle to pay prior debts, keeping up on rent remains a challenge. Core components of RRH include finding available units, financial assistance for rent and move -in costs, and case management and other supportive services that promote housing stability. This is colloquially referred to as a "find, pay, and stay" model. Services are always voluntary and respectful of people's right to self-determination. Who is served? RRH serves more people than any other intervention type. Eligible families and individuals can receive RRH if they can live independently and maintain a lease. Partner agencies providing RRH in Whatcom County include Catholic Community Services, Lydia Place, Northwest Youth Services, and the Opportunity Council. Number served, cost, and length of time served: The table below provides information on these measures from the last two State Fiscal Years. A Home For Everyone 2019 Page 35 of 67 31 Whatcom County Rapid Re -Housing Data for State Fiscal Years 2018 and 2019 SFY 2018 SFY 2019 Total Households served in RRH (service began or continued from previous year) 492 539 Total Households Entries in RRH (service began) 389 344 Households Entering from Unsheltered Homelessness 300 (77%) 235 (68%) Households Entering from Sheltered Homelessness 71 (18%) 83 (24%) Households Entering from Institutions 17 (4%) 22 (6%) Total Exits from RRH 347 397 Exits to Permanent Housing 255 (73%) 261 (66%) Exits to Sheltered Homelessness 12 (3%) 15 (4%) Exits to Unsheltered Homelessness 11 (3%) 46 (12%) Exits to Institutions 2 (1%) 2 (1%) Exits to Unknown Destinations 48 (14%) 56 (14%) This information is derived from data entered into the Homeless Management Information System by partners participating in Coordinated Entry in Whatcom County. Updates can be found online by accessing the Washington State Department of Commerce's Housing Assistance Unit dashboard: https://public.tableau.com/profile/comhau#!/. Strategy 3c Permanent Supportive Housing Permanent Supportive Housing (PSH) is a housing intervention based on the Housing First Model in which homes are provided for people who would otherwise be unlikely to maintain stable housing. PSH offers housing combined with supportive services for people with a history of chronic homelessness. In order to be considered as CH two requirements must be documented: First, that the Chronic Homelessness Often the public face individual has a disability. Secondly, the individual must have a documented chronic homelessnesss involves either history of homelessness for at least one year or on at least four occasions long-term (12+ months) or repeated (which totaled at least 12 months) in the last three years. Deep subsidies may periods of homelessness (totaling 12+ be provided for rental assistance. Although the experience of homelessness months over three years) as well as a can lead to health problems or make existing physical and mental illnesses disability. People experiencing chronic worse, PSH has been shown to improve physical and mental health and homelessness may be sheltered or reduce the need for expensive treatment services. People's lives improve unsheltered, and they are considered dramatically with PSH and the community benefits too. PSH is designed to the least likely to self -resolve theirexperience of homelessness. meet the long term needs of homeless individuals and families who have been A Home For Everyone 2019 Page 36 of 67 32 chronically homeless using the Housing First model, which does not require any preconditions to housing or participation in supportive services. PSH interventions in Whatcom County may be provided in a staffed "single -site" facility or in unstaffed "scattered site" units. The increase of PSH units in Whatcom County has been among our greatest assets developed since our last Local Plan Update in 2012. Chronic Homelessness was identified as a likely (though unverified) characteristic of 165 unaccompanied households during the January 2019 Point In Time Count. This represents more than a 50% increase in the three preceding years and highlights a need that is growing faster than resources. An exciting opportunity to use federal funds (Foundational Community Supports) to sponsor care for these households may play a critical role in reversing the trend of a growing population of chronically homeless individuals. In January of 2019, the Whatcom County Point In Time Count identified 514 households experiencing homelessness. At the same time, an additional 350 formerly homeless households were enrolled in Whatcom County's permanent supportive housing programs, according to our Homeless Management Information System data. These 350 households included 530 household members who would likely have remained homeless were it not for the permanent supportive housing programs. In the spring of 2019, when the most recent county -wide survey of housing resources was conducted, there were 365 project beds in permanent supportive housing projects for people with disabilities and another 213 beds for people without diagnosed disabilities. The total cost of administering these programs, including both the facilities and services, was approximately $4,012,160. Looking at just the units dedicated for people with disabilities, and the fact that the more robust service need necessitates higher spending levels, it's not surprising that the price per unit is significantly higher. The total operating and service expenditures to house this population totaled $3,661,247 in State Fiscal Year 2019, which amounts to just over $10,000 per bed year. A 2017 study conducted by RAND Corporation found that similar interventions (high intensive permanent supportive housing) in Los Angeles County provided net savings to their communities of approximately 20% while improving the lives of the individuals they housed. Cost savings were primarily attributed to fewer ER visits, fewer inpatient hospital stays, and reduced outpatient visits as well as decreased use of financial assistance for indigent adults.23 If comparable savings are found in Whatcom County, the 365 beds dedicated to PSH would have generated positive economic externalities (social, legal, and medical) of approximately $732,250 ($2,000 per person) above the cost of providing the services. In other words, for every $100 spent serving this population, $120 of benefit is returned to the community. The state and locally -funded Consolidated Homeless Grant's primary performance measure for PSH is the exits to or retention of permanent housing. The 2018 State Fiscal Year baseline for Whatcom County was a 93% retention rate, which is a remarkable percentage for those members of our community with lengthy histories of homelessness and a disability. The more intensive support provided for people in PSH may be a significant reason for the high percentage of retention of and exits to permanent housing for this subpopulation. In the 2019 State Fiscal Year, this retention rate increased to 97%, a reduction of more than 50% in the negative discharges and putting Whatcom County's rate above the state average of 95%. PSH has clearly seen success for some of our most vulnerable people in the community. 23https://www.rand.org/contenVdam/rand/pubs/research reports/RR1600/RR1694/RAND RR1694.pdf A Home For Everyone 2019 Page 37 of 67 33 Strategy 44 Increase the Supply cf Affrrdable Hcusing Housing is considered affordable when rent or mortgage expenses account for no more than 30% of gross household income. People are considered severely cost burdened when they pay 50% or more of their gross income for housing. Transportation needs must be considered when providing affordable housing because it is critical for connecting people to jobs, schools, health care, and child care. Many of the more affordable places to live in Whatcom County require households to incur greater expenses associated with commuting, both financially and in terms of their time. One measure, the Housing and Transportation Affordability Index, considers housing as affordable if the combined housing and transportation costs are less than 45% of household income. Although eviction and housing loss are cited by a large number of Point In Time respondents as factors leading to homelessness, the rate is particularly high for single parent households with children. This group in particular appears to be strongly impacted by financial constraints exacerbated by high housing costs. When surveyed for the Point In Time count, single parent households reported below average rates of mental illness, substance abuse, and other disabilities compared to the general homeless population, but struggle to maintain housing nonetheless. One contributing factor is likely the high cost of childcare in Whatcom County, which was found to have among the least affordable childcare in Washington State.24 Housing affordability is the product of two distinct factors: the price of rent, and the tenant's income and ability to pay. One way to shrink the gap between ability to pay and price of rent for many households is through rental assistance programs that subsidize some or all of the household's rental payments. The Bellingham Housing Authority uses funding from HUD to issue rental vouchers to eligible households to the greatest extent possible. Another source of federally funded rental assistance is to the HOME Consortium of Skagit, Whatcom, and Island Counties. This consortium allocates federal funds to the Opportunity Council for use outside of the City of Bellingham in Whatcom County, as well as locations in most of Skagit and Island Counties. The City of Bellingham also provides HOME -funded and local Housing Levy -funded rental assistance to the Opportunity Council, Lydia Place, and NWYS as part of or in addition to services contracts that support clients with case management. The need for affordable housing is acknowledged by local officials in Whatcom County. In the first half of 2019, the permitting office at the City of Bellingham issued permits for 450 new units, which is on track to surpass the 785 permits issued in all of 2018 and 578 in 2017.25 At the same time, the Small Cities Caucus of Whatcom County has formally expressed interest in using local Economic Development Investment funds to renew (and increase) funding for the Homes Affordable For The Workforce program. In 2018, City of Bellingham residents approved an initiative to renew and strengthen a tax levy that will provide a variety of housing -related supports for at least ten more years. The smaller cities of Whatcom County however have not found support for these types of programs and may need more support from county government to address the needs that exist in their communities too, albeit at a smaller scale. This need for affordable housing in rural areas of Whatcom County persists, and is addressed in the action plan that follows. A number of local groups and agencies have organized to address the challenge of our affordability crisis. Not -for -profits, such as Whatcom Skagit Housing, Habitat for Humanity, and Kulshan Community Land Trust have contributed greatly to the 24 https://childcareawarewa.org/wp-contenYuploads/2019/05/2018-Affordability-Analysis-by-County-2019-04-08-FINAL.pdf 25 https://www.cob.0rg/services/permits/Pages/activity.aspx A Home For Everyone 2019 Page 38 of 67 34 construction and retention of housing affordability for aspiring homeowners. The Whatcom Housing Alliance, a broad alliance of public health, economic development, housing development, and private business owners is working to advance diversity and affordability throughout Whatcom County. The City of Bellingham sponsors a down -payment assistance program for first time homebuyers with modest incomes and makes use of both federal HOME funding and local funding derived from their housing levy to support low-income renters. The City of Bellingham also funds a grant program through the Opportunity Council that offers health and safety repairs for residents of mobile home parks. This grant allows residents to retain their existing affordable housing, and the city is currently assessing potential planning, zoning, and funding strategies to further support mobile home parks over time. Affordable Housing Action Plan Actions Who Timeline Milestones Prior to How to measure 2022 success? Prepare for expiration of federal WCHD and By end of Plan developed to help Households losing affordable housing requirements at risk community 2020 households maintain affordability protections of losing affordability requirements partners tenancy or to relocate do not become without entering homeless as a result homelessness Conduct needs assessment to measure WCHD and By end of Needs assessment Strategy developed that the need for farmworker housing community 2020 complete and will address housing together with identified community partners recommended needs of farmworkers in partners that work with this community interventions compiled Whatcom County Partner with organization(s) to conduct WCHD and By end of Needs assessment Strategy developed that a needs assessment and explore the community 2020 complete and will address housing need for rural housing together with partners recommended needs of residents in identified community partners, such as interventions compiled rural Whatcom County the Opportunity Council's East Whatcom Regional Resource Center Federal HOME Consortium funding WCHD, By end of HOME Consortium An increased proportion contributes to affordable housing Consortium 2020 funding is used to support of the Consortium development or acquisition in Whatcom partners, down payments for first- funding is used to County and local time homebuyers or to support rural or small housing provide rental assistance city Whatcom agency to low-income renters households Apply annually for a Community WCHD staff Annually A block grant is awarded Grant spending will be Development Block Grant from the for a project based in accompanied by reports Washington State Department of Whatcom County; Project that quantify number of Commerce that support affordable increases supply of households supported housing in Whatcom County (outside of affordable housing in by the grant Bellingham city limits) Whatcom County A Home For Everyone 2019 Page 39 of 67 35 Strategy 5c Heamelessness Prevention and Diversion Although the most urgent priority of our homeless housing system is to assist the most vulnerable who have lost their homes, some resources are used to divert and prevent certain households from ever becoming homeless or from returning to homelessness. Homelessness prevention and diversion are key components in an effective homeless crisis response system, as they can ultimately reduce the size of a community's homeless population.26 According to the National Alliance on Ending Homelessness, prevention can help households avoid homelessness by preserving their current housing situation, while diversion assistance helps people seeking shelter by helping them identify alternatives and supportive services available.27 The Substance Abuse and Mental Health Services Administration (SAMHSA) reports that research indicates prevention interventions are more cost effective than assisting people after homelessness occurs.28 Examples in which these two interventions are offered by local housing partners are described below. Diversion is typically used for families with children or seniors that need briefer and less intensive assistance. Short-term case management and services are offered to help the household identify available resources to find an affordable and safe home or maintain stability in the home where they currently reside. The diversion case manager uses practical methods to steer families away from homelessness, which may include advocacy with landlords, or negotiated agreements with an amiable relative that has housing available. Diversion is intended to be used as a first response in working with families experiencing housing instability. The Opportunity Council reported in 2019 that a grant -funded diversion program they implemented from 2017-2018 had a 69% success rate in keeping households from being added to the Housing Pool, primarily by relying on their own resources and social support networks. The program served approximately 50 households per year and managed to divert more than half without any direct financial assistance. This diversion program, funded by the Seattle non-profit, Building Changes, through a 3-year nonrenewable grant, came to an end in the summer of 2019.29 The 80% success rate for participant diversion from homelessness over the 3 years this program operated and relative low cost of administration firmly established it as an important program to maintain in our local continuum of care. The non-renewable grant was so successful that the Opportunity Council moved other funding from traditional homeless prevention to continue the important work of diversion into the future. While there will be a gap in funding that was formerly used to cover rent shortages formerly targeted with prevention funding, the impact and efficacy of diversion was deemed too valuable to let expire. In 2019, the City of Bellingham began funding a new diversion program delivered by the Opportunity Council that assists seniors experiencing homelessness and families with children who are at risk of homelessness. This diversion program is intended to re -house households and support housing stability without relying on other more conventional, longer -term programs. The program offers flex funding, deposit assistance, and case management for as many as 72 households, including 36 households that include seniors, and 36 households that include children. County funding from the Consolidated Homeless Grant (CHG) also began supporting a family diversion program in mid-2019, which primarily offers deposit assistance. Previously, CHG funding had been used for prevention. Other resources are used locally to provide additional prevention funding for veterans as follows: • The Veteran's Assistance Fund (VAF) assists eligible veterans with eviction prevention using local veteran -specific funding 26 https://www.usich.gov/resources/uploads/asset library/Prevention-Diversion-Rapid-Exit-July-2019.pdf 27 https://endhomelessness.org/ending-homelessness/solutions/crisis-response/ 28 https://www.samhsa.gov/homelessness-programs-resources/hpr-resources/housing-shelter 29 https://buildingchanges.org/strategies/diversion A Home For Everyone 2019 Page 40 of 67 36 • A large federal grant awarded to the Whatcom Homeless Service Center, referred to as the Veterans Affairs' Supportive Services for Veteran Families (SSVF), also offers prevention resources for veterans. The Whatcom Homeless Service Center reports that from 2011-18, a total of 735 total client households were served with the VAF and/or the SSVF program, including 328 households who were re -housed and 407 households who received homeless prevention services. From a wider perspective, there are many other ways of preventing homelessness further upstream, such as an adequate supply of affordable housing, offering vocational and financial skills, and sufficient behavioral health services. For the purposes of an effective homeless crisis response system, however, interventions generally focus more narrowly on households who are already on the brink of experiencing homelessness. Strategy Ft Interim Housing Interim housing is the general term that describes both emergency shelters and transitional housing. Emergency shelters are usually easier to access and are intended for shorter durations than transitional housing, but there is a wide range of approaches to this type of shelter. For purposes of the Point In Time Count and official definitions used by HUD and the Department of Commerce, individuals staying in emergency shelters and transitional housing continue to be homeless until they're able to find a more permanent housing arrangement. Emergency shelters may operate on a night -by -night basis and require shelter users check in each evening. Most night -by -night shelters allow users to stay for as many nights as necessary. Other emergency shelters may limit stays to 90 days and encourage shelter users to find new housing resources as soon as possible. Transitional housing placements may last as long as two years before participants are required to move. When stays in transitional housing reach their limits, residents are required to move to a different residence, and therefore are still considered homeless while in transitional housing. For more detail about Whatcom County's interim housing, please refer to the appendix. Interim housing resources are best used in support of the bigger goal of helping people get into permanent housing as quickly as possible. Time spent in emergency shelters or transitional housing units can be used to prepare individuals or families for independent or supported living. Often, those using interim housing shelters need time to connect with economic or medical services, resolve legal issues, and/or connect with other community supports. Because the current housing stock is unable to meet the demand for immediate housing for all, these interim programs are a resource for people waiting for longer term placements. However, because people served in these programs remain in a state of homelessness and because these programs are much more costly than rapid re -housing, precisely targeting people for these services is a must. Significant changes have occurred in the need and availability of shelter beds in Whatcom County since the last Local Plan Update, and offering beds to the unsheltered homeless population remains an urgent priority for the community. The largest interim housing provider in Whatcom County is Lighthouse Mission Ministries (LMM), which houses approximately 250 people at any given time in various arrangements ranging from low -barrier night -by -night shelter, to residential interim housing options as part of longer -term programs. In the fall of 2016, LMM opened a low -barrier shelter, and increased their capacity to serve an additional 80 individuals beyond what already existed in the community. They have since been able to increase this number further, and have been willing partners with other agencies and organizations who have stepped up to help those experiencing homelessness, especially during the winter when local capacity to provide shelter is severely strained. LMM's primary facility that hosts shelter beds has an interim permit that will expire at the end of 2022, putting urgent pressure on the need to find permanent shelter facilities that offer adequate capacity, as well as space for hygiene facilities and other social and health services. A Home For Everyone 2019 Page 41 of 67 37 As shown in the appendix, LHM is one of a number of providers that participate in interim housing services, but the demand for shelters is far from being met in Whatcom County. The Point In Time Count of January 2019 identified nearly 300 individuals who were unsheltered in Whatcom County. And while it's true that some of these individuals do not wish to stay in shelters, it's also likely that there are many more unsheltered individuals in Whatcom County that were not counted. In 2018 a group of elected officials and community stakeholders attempted to identify a site for a permanent night -by -night shelter in Bellingham but was unable to find a location that met all of their criteria. Increasing the capacity of existing shelters and adding additional shelters for populations with special needs remain priorities for the local community. In the near -term, work is being done to establish sites and develop policies for severe weather shelters that will operate on an as -needed basis when weather presents life -threatening conditions, and to add additional capacity throughout the winter months when those in need would otherwise be turned away when all available beds are expected to be filled. The Consolidated Homeless Grant's performance measure for Interim Housing is the percent of exits to permanent housing. The SFY 2019 baseline is 38% for emergency shelters and 66% for transitional housing. The Whatcom County rates are 32% and 52% respectively, indicating room for improvement in our interim housing projects. The target is an increase of 5% for each intervention by June 30, 2020. Strategy 7c Ecc noc mic Security While circumstances vary, the main reason people experience homelessness is because they cannot find housing they can afford. Loss of a job, medical bills, or other emergency expenses can lead to inability to pay the rent, then eviction, and eventually homelessness. For the past several years, during the annual Point In Time Count, household economic factors topped the list of reasons for homelessness; those being the inability to pay rent or mortgages, and job loss. The good news is that while economic insecurity is a significant factor as a cause of homelessness for many, the strategy of creating economic security provides a way out of homelessness and supports people at risk of homelessness. Providing services to help people increase workforce skills, build assets and manage income, maximize their earning potential, accessing affordable housing, and avoid financial disruptions (such as large medical bills) are effective at preventing or ending homelessness for many. In Whatcom County, economic security for those experiencing homelessness can be increased through a myriad of pathways. However, programs designed to connect people to employment need to respond to the concurrent needs of people who have been or still are homeless. Examples of this type of support offered in the community follow. Income/Employment Resources related to increasing income and employment or providing financial stability in Whatcom County includes: Programs to Improve Economic Stability Vocational Food and Financial Direct Financial Physical and Behavioral Focus Training and/or Basic Planning / Support (SSI / Health Care for People Population Supported Needs Financial Literacy SSDI) Experiencing Employment Homelessness Youths (13-17) 1,9 1 1 10, 11, 12 Youths (18-24) 1, 2, 3, 4, 5, 9 1,2, 5 1, 2, 6, 7 5 10, 11, 12 Veterans 2, 3, 4, 5 2,5 2, 6, 7 5, 13 10, 11, 12 A Home For Everyone 2019 Page 42 of 67 Adults 2, 3, 4, 5 2, 5 2, 6, 7 5 10, 11, 12 Seniors 2, 3, 4, 5 2,5 2, 6, 7 5 10, 11, 12 People with 1,2, 3, 4, 5, 10 1,2, 5 2, 6, 7 5 10, 11, 12 Disabilities 1. Northwest Youth Services 8. Department of Children, Youth, and Families 2. Opportunity Council 9. Job Corps 3. WorkSource 10. SeaMar 4. Goodwill 11. Unity Care NW 5. Department of Social and Health Services 12. Compass Health 6. Whatcom Asset Building Coalition 13. Whatcom County Health Department's Veterans 7. Whatcom Dream Office Health Management's Role in Financial Stability Economic security can also be strengthened with affordable health care by reducing costs and improving health and capacity for work. Two federally qualified community health centers serve a high number of those experiencing homelessness in Whatcom County. • Unity Care Northwest offers a full range of health care services in Bellingham and Ferndale. Payment is based on a sliding fee scale for uninsured patients or with high deductibles and co -pays. Psychiatric care and mental health specialists are available, as well as health coaching, dental care, and general medical care. • Sea Mar Community Health Center offers similar services, along with long term care services and Health Care for the Homeless. The Health Care for the Homeless program, available in Bellingham, includes case management, migrant outreach, shelter outreach, food vouchers, community voice mail, and bus and shower passes, among other services. Economic Security Action Plan Actions Who Timeline Milestones Prior to How to measure 2022 success? Support federal, state, and local WCHD, Continuous Local priorities and ideas Whatcom County policies that contribute to the economic interested are included in new policy Coalition to End wellbeing of low-income populations community agendas Homelessness and reduce homelessness; connect members, meetings include time interested community members with the WLIHA for policy suggestions Washington Low Income Housing at least once per year Alliance (WLIHA) Organize a resource fair that connects WCHD and Once Resource fair held in 2021 Number of attendees case management staff and other community every two and number of interested professionals to learn about partners years participating various organizations working in organizations that Whatcom County to promote economic table at the event opportunities and stability A Home For Everyone 2019 Page 43 of 67 39 Statewide G!zal and Qbjectives Washington State is adopting the 2018 federal strategic goal to end homelessness and the federal criteria and benchmarks for ending homelessness for each subpopulation. This plan is required to include the five objectives that have been adopted by our state partner, the Department of Commerce. While the objectives and measures of success are mandatory components of the local plans, the methods by which we achieve success are created specifically for Whatcom County. This local methodology encompasses the actions, responsible parties, timeline, milestones prior to 2022, and how success will be measured in the charts under the following five objectives. The seven strategies of our local plan, included in an earlier section, support the accomplishment of these objectives. Objective 1: Quickly identify and engage people experiencing homelessness under the state definition, and all unaccompanied youth under any federal definition, through outreach and coordination between every system that encounters people experiencing homelessness. Measure of Success Action Responsible Parties Timeline Milestones Prior to 2022 How Success Will Be Measured 1.1 Street Outreach will 1.1 a Increase training 1.1 a WCHD; 1.1 a 3-4 local 1.1 a Trainings will 1.1 a % exits to increase the percentage of opportunities for outreach and WHSC; trainings occur according to positive outcome exits to positive outcome day center staff in behavioral Street offered annually timeline; all staff destinations destinations to the level of the health care, community Outreach for outreach working in outreach increase by 2% top performing 20 percent of resources, trauma informed staff; NWYS workers will receive training annually and by at homeless crisis response care, motivational interviewing, staff at beginning in in at least 3 areas least 5% between systems nationwide. & harm reduction strategies, to Ground Floor. 2020 listed by the end of 1/1/20 and 6/30/22 give them tools to support each calendar year. people moving indoors. Page 44 of 67 Measure of Success Action Responsible Timeline Milestones Prior How Success Will Parties to 2022 Be Measured 1.1 b Increase use of 1.1 b WCHD; 1.1 b Annual 1.1 b Reduction in 1.1 b PIT annual emergency shelters by City of increase in # of proportion of report on expanding the total capacity, Bellingham; shelter beds unsheltered sheltered/unshelter improving accessibility, partner and in households by 2% ed; expanding choice, and agencies proportion of annually and a HMIS; improving quality of stay providing people who are minimum of 6% by Annual Report (# of shelter homeless that 2022; provide more ES units reported) stay in case management emergency to increase shelters; and availability of PSH fewer people unsheltered 1.2 Compliance with state and 1.2a Conduct annual 1.2a WCHD 1.2a Annual 1.2a Full 1.2a Data quality federal Coordinated Entry evaluations of policies and & WHSC; evaluations of compliance with scores on County Data Collection requirements make adjustments as WA State CE by WCHD contractual report cards show in order to build and maintain necessary with guidance by Dept. of due in obligations and consistent active lists of people Commerce; receive technical Commerce; February; Commerce and improvement on experiencing homelessness assistance by Commerce in providers monitoring of HUD requirements annual basis and to track the continuing to build and using HMIS CE by homelessness status, maintain active lists as practice Commerce engagements and housing evolves placements for each household. 1.3 Increase share of 1.3a Increase engagement of 1.3a WHSC, 1.3a Annual 1.3a At least 60% 1.3a County report individuals served who are unsheltered population and Street improvements will enter from cards; HMIS data entering services from collect data to capture Outreach unsheltered unsheltered homelessness to transitions into shelters agencies, homelessness at least 60% WCHD, shelter providers Ell Page 45 of 67 Measure of Success Action Responsible Parties Timeline Milestones Prior to 2022 How Success Will Be Measured 1.3b Coordinated Entry system 1.3b WHSC, 1.3b Quarterly 1.3b At least 60% 1.3b County report to hold meetings for Street Street Meetings will enter from cards; HMIS data; Outreach and Referral Outreach unsheltered partner data Specialist staff to review agencies, homelessness progress of unsheltered WCHD receiving housing Where we are now: Program directors from Coordinated Entry partners have traditionally met on an as -needed basis to address system challenges as they are identified. Regular meetings with this team, as have been recently scheduled, are anticipated to improve coordination and make this system more efficient. The table to the right shows the total number of people on the Housing Pool in January of each of the last five years. Although the number has generally decreased since a high 2017, it remains above a realistic number of who can be served in a reasonable time. Additional measures will be taken to reduce the number of people placed on the Housing Pool list who are unlikely to be served, thereby conveying a more realistic expectation among people in need of services. According to Point In Time Counts, the ratio of unsheltered individuals has been increasing over time. The average percent of unsheltered individuals was 28% from 2008-2011, but rose to 44% from 2016-2019. Services for people experiencing unsheltered homelessness will be a priority. This includes both outreach efforts and the myriad of factors that can lead unsheltered individuals and households to choose to stay in shelters instead of alternative and less healthy arrangements. Although the drop from 2018's PIT to 2019's PIT count of unsheltered homelessness fell by 23%, continued attention and effort will be required to decrease the number further. Measuring the unsheltered population and the movement from unsheltered to sheltered locations is particularly challenging in our community because there are gulfs between data collected at the largest shelter (LMM's Drop -In Center), the Homeless Outreach Team (HOT) field staff, and the Homeless Management Information Systems. While the HOT focuses their efforts on unsheltered individuals and households in the field, a day center for homeless youths provides drop -in services for the county's youths and young adults at a set location. The Ground Floor was developed by the First Congregational Church of Bellingham in partnership with Northwest Youth Services. This day center was extensively remodeled from an underused basement in 2018 and began operating in early 2019. The Ground Floor provides access to free laundry machines, free essential needs (hygiene items, clothing, food, etc.), private bathrooms and showers, study spaces, and quiet rooms for rest and regrouping. Staff is available to offer support, and to connect youth with other resources necessary to end homelessness. Ongoing operations of the Ground Floor are made possible by funding from the City of Bellingham. A further expansion of the hours, services, and resources currently offered at the Ground Floor as additional funding becomes available would have a positive impact on young people presently experiencing homelessness or at risk of becoming homeless. Average number of active households Year on Housing Pool (January) 2015 487 2016 659 2017 686 2018 512 2019 524 Cyr Page 46 of 67 One area of renewed commitment has been to provide trauma -informed care and harm reduction for front-line staff to increase their skills when work with people who have experienced trauma or may struggle with behavioral health disorders. This is expected to improve outcomes for the unsheltered and/or isolated households in Whatcom County as a result of more positive interactions working with agency staff and better communication of needs. Funding has been set aside by the Whatcom County Health Department specifically for training community workers who work directly with individuals experiencing behavioral health disorders. Number of Unsheltered Individuals 500 400 300 200 100 0 2008 2010 2012 2014 2016 2018 Figure 9: Number of individuals experiencing unsheltered homelessness during Point In Time counts (2008-2019). Ratio of Unsheltered Homelessness 50% 40% 30% 20% 10% 0% 2008 2010 2012 2014 2016 2018 Figure 10: Percent of people experiencing homelessness who are unsheltered during Point In Time counts (2008-2019). 43 Page 47 of 67 Rate of Homelessness in Whatcom County 0.50% 0.40% 0.30% 0.20% 0.10% 0.00% ' 2008 2010 2012 2014 2016 2018 Figure 11: The Percent of Whatcom County residents experiencing either sheltered or unsheltered homelessness during Point In Time counts (2008-2019). The rate of homelessness was 0.29% in Washington State in 2019 and 0.17% nationally in 2018 (most recent available data). Vrlylfl OI rrumudrn rdrLlGlpdfll5 Rapid Re -Housing Origin of Program Participants 1 ■ Institutional Setting Unsheltered Homelessness ■ Sheltered Homelessness ■ Permanent Housing Interim Housing 1 68 Unknown V 60 This graphs show the previous housing arrangements for households entering into Rapid Re -Housing (left) and Emergency Shelters or Transitional Hrnisinn (rinht) diirinn Rtatp Ficral Ypar gn19 Page 48 of 67 Objective 2: Prioritize housing for people with the greatest need. This objective refers to people living unsheltered, in emergency shelters, and in transitional housing. Implementing changes so our system enables people to move quickly into permanent housing is not only a cost -saving and humane measure, but achieves what people want - a home of their own. The primary mechanism for housing prioritization is our Coordinated Entry system operated by the Whatcom Homeless Service Center. A standardized assessment, OrgCode's Service Prioritization Decision Assessment Tool (SPDAT)30, is in use to objectively determine the level of need among households requesting services. As program openings occur, level of need is used to prioritize services for eligible households. Measure of Success Action Responsible Timeline Milestones Prior to How Success Will Parties 2022 Be Measured 2.1 Compliance with state 2.1 a Review 2.1 a WHSC & 2.1 a Quarterly 2.1 a Quarterly 2.1 a Data quality and federal Coordinated requirements with WCHD meetings will be held reports show Entry requirements for all project staff regularly with new staff consistent projects receiving federal, beginning in 2020; improvement; state and local homeless annual meeting with all monitoring by funds HMIS active staff by WCHD and 2020; new governance Commerce results committee meets in no findings or biannually beginning in issues. 2020 2.2 Revisit the Coordinated 2.2a Implement 2.2a WCHD, 2.2a WCHD, 2.2a Number of youth- 2.2a Point In Time Entry Core Element recommendations in WHSC & WHSC & NWYS headed households in reports recommendations and the consultation with local NWYS will meet annually Point In Time counts Office of Homeless Youth's youth services to respond to decreases Five Recommendations for provider; assess need changes; decision Making Coordinated Entry for additional access to implement Work For Youth and Young points for CE for youth recommendations Adults annually made by 2/1/20. 2.3 Successful 2.3a Update 2.3a WHSC 2.3a New tool in 2.3a SPDAT 4.01 2.3a A detailed implementation of assessment tool to use for select assessments complete assessment is prioritization policies for all more accurately populations by for majority of highly available for projects receiving federal, determine needs and end of 2019 vulnerable households placements in state and local homeless improve referrals on housing pool list services/program funds, resulting in from the housing 30 https://d3n8a8pro7vhmx.cloudfront.neVorgcode/pages/313/attachments/original/1479850999/SPDAT-v4.01-Single-Fillable.pdf?1479850999 45 Page 49 of 67 Measure of Success Action Responsible Parties Timeline Milestones Prior to 2022 How Success Will Be Measured prioritized people pool list for the consistently housed in a majority of timely manner prioritized households 2.3b Streamline 2.3b WCHD, 2.3b New referral 2.3b Regular meetings 2.3b Fewer referral process and WHSC process in place to discuss referrals negative outcomes communication by end of March with all relevant for clients in between CE lead and 2020 agencies programs partner agencies 2.3c Increase the 2.3c WCHD, 2.3c Increase to 2.3c Maintain level of 2.3c County report percent of system WHSC, partner 60% by unsheltered entries at cards from entries for households agencies 06/30/2020 60% or higher Department of who were previously Commerce unsheltered or fleeing domestic violence to 60% Where we are now: The prioritization of services and resources for people in need is an ongoing challenge. Different opinions, perspectives, and values exist along a continuum. Funding requirements from HUD and the Washington State Department of Commerce require that the most vulnerable - those with the greatest needs - are prioritized for services because they are most likely to suffer the greatest harm as a result of being turned away from services. Much of the state and federal funding spent locally is designated to support people who are experiencing chronic homelessness, which is both 12 months or more of homelessness either continuously or in four or more episodes over the last three years, and the presence of a professionally recognized (and documented) disability. On the other end of the spectrum, others are quick to point out that a greater number of people could be served if resources were spread more thinly for those who need significantly less support- so called "light touch" populations. There are also strong opinions in support of specific special populations - homeless youths, seniors, families with young children, veterans, individuals with medical complications, people with developmental disabilities, and for people with mental illness. Because the needs of the community so greatly dwarf the resources devoted to resolving homelessness, conflicting values about prioritizing those resources will persist. The Whatcom County Health Department's housing program budget is funded with seven distinct revenue sources, each with its own set of eligible expenses and household eligibility criteria. Details about revenue, expenditures, and eligible uses of funds are available on the Whatcom County website, from the Washington State Department of Commerce, from HUD, in Washington State Administrative Code, and in the Revised Code of Washington. Where flexibility exists, the health department strives to gather input from diverse stakeholders that work in housing -related fields, from elected officials, from open public meetings of the Whatcom County Housing Advisory Committee, from the general public, and from people who have the lived experience of homeless. M. Page 50 of 67 Objective 3: Operate an effective and efficient homeless crisis response system that swiftly moves people into stable permanent housing. For people who experience homelessness, their time without housing is often traumatic, dangerous, and fraught with significant risks to their health. For these reasons, as well as others, it is important to strive to make these homeless experiences as brief as possible. To quickly re -house an individual or family there must be effective outreach, accessible intake processes, and program capacity to enroll new clients. A key challenge in program capacity has been the scarcity of vacancies and cost of rentals, as detailed on page 11. Many programs struggle to exit households from interim housing or ongoing case management, and rising rents have made it very difficult to continue to expand RRH programs that require rental assistance. State Fiscal Year Average number of days spent homeless before housing provided 2015 81 2016 112 2017 172 2018 161 Table 1: Time spent homeless in any living arrangement before being housed State Days in Interim Housing Days in Interim Housing Fiscal before enrollment in before enrollment in Year Permanent Housing Permanent Housing Projects (mean) Projects (median) 2018 126 63 2019 93 44 Table 2: Length of time in emergency shelters or transitional housing before obtaining permanent housing. This does not include time spent unsheltered or in an emergency shelter or transitional housing facilities that does not participate in Washington State's HMIS data system. It is encouraging to see the length of time decrease in the two tables above from 2017 through present, but it does not capture the experience of all people facing homelessness. According to the 2019 Whatcom County Point In Time Count Report, roughly 20% of the people counted in 2019 were also counted in 2018, and 11 % were also counted in 2017. This means that 20% of the people (about 140 individuals) were in roughly the same position they had been in full year ago. Measure of Success Action Responsible Parties Timeline Milestones Prior to 2022 How Success Will Be Measured 3.1 Increase percentage of 3.1 a Implement 3.1 a WHSC, 3.1 a TBD 3.1 a TBD 3.1 a TBD exits to permanent housing to recommendations from CE WCHD the level of the top performing assessment 20 percent of homeless crisis 3.1 b Improve referrals to 3.1 b All 3.1 b 3.1 b Increased 3.1 b County response systems nationwide. better match needs of clients agencies Continuous percent exits to Report Cards; participating in permanent housing HMIS data from HMIS by 2% annually from WHSC 2019 to 2022 El Page 51 of 67 3.1 c Improve exits to 3.1 c WCHD, 3.1 c 3.1 c Increase system- 3.1 c County permanent housing from all partner Continuous wide average or Report Cards programs by 5% by agencies successful exits to 06/30/2020 70% 3.2 Reduce returns to 3.2a Build partnerships with 3.2a WCHD 3.2a 3.2a Increased 3.2a Quarterly homelessness after exits to behavioral health providers Continuous number of clients reports from PSH permanent housing to less and expand access to accessing BH facilities; County than 10 percent behavioral health services services Report Cards 3.2b Strengthen landlord 3.2b WHSC 3.2b 3.2b Annual housing 3.2b ILL Monthly liaison program Continuous related contacts from reports ILL program increased 3.2c Reduce returns to 3.2c WCHD, 3.2c 3.2c Returns to 3.2c County homelessness to 5% or less WHSC, partner Continuous homelessness will Report Cards by 2024 agencies reduce to 7% or less 3.3 Reduce average length of 3.3a Increase case 3.3a WCHD 3.3a When 3.3a Average length 3.3a County stay in temporary housing management to decrease size and case funding is of stay in ES and TH Report Cards; projects to less than 90 days. of caseloads as funding management available decreases quarterly reports allows partners from agencies 3.3b Respond quickly to 3.3b WCHD; all 3.3b 3.3b Reasons for 3.3b Analysis lengths of stay in excess of 90 relevant ES Quarterly extended stays are conducted to day; develop permanent case documented in client determine causes housing plans within 14 days management and agency files of long stays; after client enters interim and shelter reduction in housing providers average # of days spent in ES and TH projects Page 52 of 67 Objective 4: Project the impact of the fully implemented local plan on the number of households housed and the number of households left unsheltered, assuming existing resources and state policies. Measure of Success Action Responsible Parties Timeline Milestones Prior to 2022 How Success Will Be Measured 4.1 An estimate of people experiencing 4.1 a Update 4.1 a WCHD 4.1 a By 4.1 a 4.1 a Tool attached homelessness that will be housed during modelling tool September 01, Completed as appendix to this 2024 after successful implementation of the provided by 2019 plan update and local plan using existing resources, and the Commerce with subsequent count of households left unsheltered at a latest numbers to updates point in time in 2024, based on credible improve accuracy 4.1 b Make annual 4.1 b WCHD 4.1 b By 4.1 b Annual 4.1 b Annual data and research; including the data assumptions, calculations, and related adjustments in September 1 St updates updates will citations necessary for outside parties to response to of each year include updated review and reproduce the estimate variations from 2020-2024 appendix predictions The model provided by Department of Commerce predicts that the number of unsheltered homeless households will decrease by 24 over the next five years if demographics and housing costs remain stable, given the current performance of our crisis response system. However, even modest growth in population and rents will reverse the predicted decrease. The table below highlights six potential population and rent scenarios: Predicted change in Annual funding increases required to Population Growth Rent Growth number of unsheltered offset inflation (price of service (annual %) (annual %) households in 2024 delivery) and to overcome scenario's increase of population and rent prices Scenario 1 0 0 -24 $111,272 Scenario 2 0 3 -8 $192,364 Scenario 3 1.5 3 +27 $312,275 Scenario 4 1.5 5 +59 $463,883 Scenario 5 1.5 8 +112 $693,359 For reference, the population growth rate in Whatcom County has been about 1.5% over the last decade. The year -over -year increase in Whatcom County rent value, according to Zillow was 6.4% in July of 2019. An annual growth rate of 5% has been the average since 2012. The predictions of the model are using the assumption that performance targets for emergency shelter, transitional housing, and rapid rehousing are met. Specifically, the percent of households exiting to permanent housing from these three interventions should be 50%, 80%, and 80%, respectively, and the returns to homelessness for the same three interventions should be 10%, 5%, and 5%. Although these targets have not yet been achieved, Whatcom County is on track 49 Page 53 of 67 to meet them in the coming years. The current yearly total of successful housing interventions is 729; meeting the above performance targets would increase that number to 831. Objective 5: Address racial disparities among people experiencing homelessness. To better understand the impact of race on homelessness and access to services, the following analysis was derived from questions posed by the Washington State Department of Commerce and data collected in 2018. 1) How does your county compare to other like size counties in the state? Are any groups over or underrepresented in the homeless population? a. In Whatcom County, people who belong to minority groups are over -represented among people experiencing poverty, and over -represented even more so among people experiencing homelessness. Although white people make up 86% of the population and 78% of people experiencing poverty, they account for only 68% of those identified during the most recent Point In Time Count. In families with children, white people made up only 48% of the people experiencing homelessness. b. The Native Americans/Alaskans make up only about 3% of the county's population, but they account for 5% of people in poverty and 16% of people experiencing homelessness. These disparities are larger still within families with children experiencing homelessness, where Native American/Alaskan individuals accounted for 31 % of all the people in families with children who were experiencing homelessness. c. Black people make up a small percent of the county, and are only 2% of the people living in poverty. Still, they make up 4% of people experiencing homelessness. d. For multi -racial or those who do not identify as white, black, Native American/Alaskan, or Asian/Pacific Islander, there are also elevated rates of homelessness beyond what poverty ratios would predict, but this is seen only among families with children. The "Other/Multi-Racial" group makes up 10% of those in poverty, but 15% of the homeless families with children population. e. Single -parent households with children are disproportionately headed by a female parent. Nationally, single mothers account for about 80% of the single -parent households; however they were identified as 93% of the single -parent households during the Point In Time Count. 2) In PIT counts, are there significant differences between sheltered and unsheltered counts? a. For people without children, race appears to play only a very small role in access to shelter. Although white people make up 68% of the people experiencing homelessness in Whatcom County, they account for a larger percent (73%) of people who are unsheltered. This means that people of racial minorities are able to (or choose to) access shelter at a slightly higher rate than their white peers. This phenomenon is more pronounced among families with children, where we see white people make up 48% of the population, but account for 58% of those who are unsheltered. 3) Are there specific local or state conditions that might lead to these differences? a. The most startling data here suggests that Native American/Alaskans in poverty are three times more likely to become homeless than others who are in poverty. And although this population is just 5% of the county's people experiencing poverty, they account for 31 % of the people in families who are experiencing homelessness. Specific local conditions that may be contributing to this, as well as possible corrections need to be researched; this will be a topic for discussion in the new Coordinated Entry governance body. Page 54 of 67 Measure of Success Action Responsible Timeline Milestones Prior to How Success Will Be Parties 2022 Measured 5.1 Completion of an 5.1 a Include analysis in 5.1 a WCHD, 5.1 a By 5.1 a Completed 5.1 a Analysis included initial analysis using this document Steering September 01, in this plan and a racial equity tool Committee of 2019 subsequent updates and data provided Coalition to End by Commerce. Homelessness 5.1 b Revisit analysis and 5.1 b WCHD 5.1 b By 5.1 b Annual updates 5.1 b Annual updates make adjustments annually September 1st will include updated of each year appendix 2020-2024 5.2 Reduce 5.2a Provide training for 5.2a WCHD with 5.2a At least 5.2a Training program 5.2a Annual training disparities in partner agency staff on Partner Agencies one annual in place activities; homelessness seen equity and cultural training HMIS and PIT Count in the Point In Time competency specifically on Data will indicate fewer Count for people of equity disparities in data color, LGBTQ, and reporting on successful formerly exits to PH and housing institutionalized retention individuals 5.2b Require contractual 5.2b WCHD with 5.2b Included in 5.2b Increase in # or % 5.2b Quarterly reports partners of WCHD to Partner Agencies contracts/amen of households from submit annual plan on how dments by minority groups that they intend to work toward 01/01/2021 receive permanent reduction in disparities in at housing, and retain least one identified group housing for 6 months with disparities; provide and 1 year. opportunities for more suggestions from partners 51 Page 55 of 67 5.2c Develop criteria for 5.2c WCHD and 5.2c WCHD 5.2c Assessment tool 5.2c Decrease of time CE assessment that WHSC and WHSC and modified to account for spent in housing pool recognizes barriers for partners will systemic prejudice that for people that belong to people of color, LGBTQ, discuss and adds barriers to housing groups facing disparities formerly institutionalized decide on this for minority groups in rates of individuals and other by 06/01/2020. homelessness groups that face disparities in rates of homelessness 5.2d Analyze hiring and 5.2d WCHD with 5.2d Analysis of 5.2d Hiring and 5.2d New efforts to recruitment practices of Partner Agencies hiring practices recruitment policies recruit from minority partner organizations to completed by include considerations populations will be determine if outreach to 12/31/2020 to attract staff that documented and populations with reflects the population reported in annual inequitable outcomes in being served updates housing can be improved 5.2e Fill position for Tribal 5.2e WCHD Position will be Tribal Representative List of attendees in Representative on housing staff filled by will be present for minutes will include Whatcom County Housing 06/01/2020 majority of meetings Tribal Representative Advisory Committee 52 Page 56 of 67 Girssary Affordable Housing — Housing is considered "affordable" when a household pays no more than 30% of their gross income towards housing, inclusive of utilities. Chronically Homeless — A subset of the homeless population that has been homeless either for the last 12+ months, or homeless several times over the past three years adding up to 12 months or longer. People who have experienced chronic homelessness are the primary participants in permanent supportive housing projects. CoC — Continuum of Care (CoC) is a HUD designation for a jurisdiction that receives federal grants for housing programs. In Washington State, the five most populous counties (King, Snohomish, Pierce, Spokane, and Clark) constitute their own CoCs, while the rest of the counties (including Whatcom County) form a sixth CoC called the Balance of State. Commerce — The Washington State Department of Commerce is the primary state -level funder for housing assistance in Washington State. There are three offices in particular that support people experiencing homelessness, the Office of Family and Adult Homelessness, the Office of Supportive Housing, and the Office of Homeless Youth. Coordinated Entry — A system that allows people seeking services to have a single point of entry for all participating agencies. This eliminates the need to visit and register with several agencies across the county. A list of people seeking services is used to connect households with agencies that provide services. Diversion — A relatively brief service that helps households creatively solve housing crises without formal engagement in the coordinated entry housing system. Households that use diversion services typically will relocate to a new living situation but will not losing housing altogether. ES — Emergency Shelter (ES) is any type of site that houses individuals or families on a temporary basis. Some shelters are reserved for specific populations, such as women fleeing domestic violence or for minors, while others are available for any adult seeking shelter. People using emergency shelters, regardless of their length of stay, are still considered to be homeless. HMIS — The Homeless Management Information System is a database that keeps statistics about housing services and clients. Information from Whatcom County is connected to other counties and used by Department of Commerce and HUD to analyze performance of each county and Continuum of Care. Data entry is required of agencies that receive funding from the Whatcom County Health Department and for all programs receiving state or federal funds. Housing Pool — The "housing pool" serves as a quasi -wait list that matches individuals seeking services with appropriate programs. Households in the housing pool are organized by eligibility status, housing needs and vulnerability. HUD — The United States Department of Housing and Urban Development (HUD) is a funder for many housing subsidy programs delivered locally and the primary funder of the Whatcom County and Bellingham Housing Authority. Partner Agencies — Non-profit organizations that receive funding from local, state, and/or federal sources and implements programs that serve populations experiencing and/or at risk of homelessness. Many of these organizations also collect private contributions at fundraising events and benefit from significant volunteer support. As a condition of public funding, these agencies must record data in HMIS and populate their programs primarily through referrals from the WHSC. Page 57 of 67 PH — Permanent Housing (PH) can be subsidized or paid at market rate. PSH and RRH program participants are considered to be in permanent housing and no longer homeless. Prevention — A program that provides stopgap funding for households in imminent risk of eviction or housing loss. Unlike diversion services, prevention usually helps families maintain their housing without having to relocate. PSH — Permanent Supportive Housing (PSH) is a service that combines rental subsidies with ongoing case management support. PSH is offered either in single -site facilities that provide on -site staff to assist tenants, or in scattered -site locations that may be integrated into neighborhoods. Rapid Re -Housing — A rental subsidy that generally lasts for about two years. Households receiving rapid re- housing (RRH) are expected to develop financial independence over the two year period and take over rent payments at the completion of the program. These tenants have leases with their landlords and typically remain in the same housing unit after the subsidy ends. Referral — A referral for a client is issued by the WHSC when partner agencies identify a vacancy or additional capacity. When requested for a referral, the WHSC accesses the Housing Pool to determine the most appropriate household to refer to the requesting agency. SPDAT — The Service Prioritization Decision Assistance Tool is used to determine the level of vulnerability of applicants for housing services. The result of this assessment helps determine the most appropriate service for the household. TAY Triage Tool — This version of the SPDAT is designed specifically for transition -aged youths (TAY). It helps determine the needs of young adults aged 18-24 and is used both for Northwest Youth Services and Whatcom Homeless Service Center intakes for client in that age range. TH — Transitional Housing (TH) is a temporary arrangement that is expected to provide subsidized housing for up to two years. Unlike RRH, transitional housing tenants are not protected by leases and are expected to move out to a different home at the end of the program. While in TH, households are still considered to be homeless. WHSC — The Whatcom Homeless Service Center is the lead agency for Coordinated Entry in Whatcom County. It disperses rental assistance funding and fills referral requests when partner agencies have vacancies in their programs. 54 Page 58 of 67 Appendix Ac Interim Hrusing In Whatvam Ccunty As of early 2019, the number of year-round emergency shelter or transitional housing beds for men, women, and children in Whatcom County was approximately 700. In practice, due to household configurations, the total number of individuals that can be sheltered is typically less, although temporary shelters are used during the winter months and motels can be used to add capacity when necessary. Because many of the organizations that provide shelter do not participate in county -wide data sharing, the number of people in shelters at any given moment is generally not known. Interim housing operated by partner agencies that work with the Whatcom Homeless Service Center and/or receive funding from the City of Bellingham or Whatcom County Health Department: Domestic Violence and Sexual Assault Services (DVSAS) o DVSAS's Safe Housing Program provides emergency, confidential shelter to individuals and families fleeing domestic violence. Survivors are housed in three buildings at two locations in Bellingham, one for families and two that are limited to adult women. Survivors can be screened through the DVSAS office in downtown Bellingham or over the 24-hour helpline, and can enter the shelter immediately. Shelter stays are typically limited to ninety days, and motel stays are available for survivors who do not identify as female. • Interfaith Coalition o Interfaith Coalition uses several houses and housing units to provide emergency shelter and transitional housing for families. These units are located in Bellingham, Ferndale, and Blaine. The goal for the emergency shelter units is to move families into permanent housing within 90 days, however this demographic and the expense of housing families make this target very challenging. Transitional housing units allow for stays up to two years in length. Entry to these units is through Coordinated Entry. Lydia Place o Lydia Place operates a small transitional housing facility with room for five households (women with or without children). Households may stay up to a year, but often move on after only a few months. This facility is located in Bellingham. Lydia Place also provides motel stays to be used as emergency shelter on an as - needed basis for families. Entries to Lydia Place's transitional housing program are facilitated by Coordinated Entry. • Northwest Youth Services o Northwest Youth Services operates a Positive Adolescent Development (PAD) program for up to eight minors aged 13-17 that is available on an emergency basis directly through Northwest Youth Services. They also operate an eight -bed emergency shelter for youths aged 18-24. Both shelters limit stays to 90 days and are located in Bellingham. Transitional housing is available for youth at scattered site units with case management support available. Sun Community Services o Sun Community Services operates a nine bed emergency shelter called Sun House in Bellingham. Residents there are expected to limit their stays to 90 days, although these stays are extended on a case - by -case basis when necessary. Their beds are filled through the Coordinated Entry referral process, and their focus is primarily on single adults with serious mental illness. • Whatcom Homeless Service Center o The Whatcom Homeless Service works with Opportunity Council's Community Services division to provide emergency motel stays primarily for families with children on an as -needed basis. • YWCA o The YWCA in downtown Bellingham provides both emergency shelter and transitional housing for a total of 36 single women. Entry to this facility is through the Coordinated Entry system. 55 Page 59 of 67 Interim housing operated by agencies that do not work with the Whatcom Homeless Service Center and/or receive funding from the City of Bellingham or Whatcom County Health Department: • Engedi Refuge Ministries o The Engedi Refuge works with women who are survivors of sex trafficking. They house up to six women at a time at a facility in Lynden without limits on length of stay. Entries to the refuge come through the Washington Anti -Trafficking Response Network. • HomesNOW.! o The HomesNOW! organization operates a tiny -home encampment of 15 units on a temporary basis in Bellingham. Entries to this encampment are screened by HomesNOW! staff with consultation from the Bellingham Police Department. This organization intends to expand in the coming years and add operations outside of Bellingham. There is no specific limit to length of stay. • Lighthouse Mission Ministries o The Lighthouse Mission's Drop -In Center, in Bellingham, is the largest emergency shelter in Whatcom County. The Lighthouse also operates a transitional housing program for single women and for women with young children and another for single men. There is no limit on the number of nights a person may stay at the Mission. • Lummi Housing Authority o The Lummi Housing Authority operates a temporary housing facility for tribal members on the Lummi Indian Reservation called Sche'leng'en Village. This project provides housing and wrap -around services for 30 families. Entry is through the Lummi Housing Authority and residents must comply with clean and sober policies before admittance. There is no limit on length of stay, but the residencies are not expected to be permanent for most households. • New Way Ministries o New Way Ministries provides housing for 23 families in Lynden, Washington. Applications for entry are made directly with the facility. Lummi Stepping Stones o Lummi Stepping Stones provide emergency shelter in two facilities on the Lummi Indian Reservation. They provide beds for up to 51 individuals and entries are through the Stepping Stones organization directly. Lummi Victims of Crime o Lummi Victims of Crime is a domestic violence support agency that operates on the Lummi Indian Reservation. They provide emergency shelter for up to five individuals. 56 Page 60 of 67 Appendix M C^rrdinated Entry Programs Whatcom Homeless Service Center: Coordinated Entry System Partners Partner Agency Intervention Type Population Served Catholic Housing Services Permanent Affordable Housing Low-income adults and families Catholic Housing Services Permanent Supportive Housing with 24- Chronically homeless single adults; some young hour On -site Staff adults Catholic Community Services Case Management CH single adults DVSAS Emergency Shelter Survivors (families and singles) of domestic violence Interfaith Coalition Emergency Shelter Families with children experiencing homelessness Interfaith Coalition Transitional Housing Families with children experiencing homelessness Lake Whatcom Residential Permanent Supportive Housing Chronically homeless individuals with mental and Treatment Center illness Lydia Place Transitional Housing Families with children Lydia Place Case Management Families with children; some singles Lydia Place Rapid Re -Housing Families with children Lydia Place Long Term Support (No disabilities Bellingham Housing Authority project -based required) voucher holders Mercy Housing Permanent Affordable Housing Low -Income senior households Northwest Youth Services Emergency Shelter Youth and young adults Northwest Youth Services Rapid Re -Housing Families with children Northwest Youth Services Transitional Housing Youth and young adults Northwest Youth Services Case Management Youth and young adults Opportunity Council Case Management Families with children and small number of singles Opportunity Council Permanent Supportive Housing Chronically homeless single adults and single adults with children Opportunity Council Transitional Housing Homeless families with children Opportunity Council Rapid Re -Housing Families with children; veterans; aged, blind, or otherwise disabled adults Opportunity Council Emergency Shelter Homeless families with children Pioneer Human Services Permanent Supportive Housing with 24- Singles re-entering the community from hour On -site Staff institutions; Veterans; chronically homeless Emergency Shelter with 24-hour On -site Single adults with serious mental illness Sun Community Services Staff discharged from correctional and mental health facilities or unsheltered Sun Community Services Permanent Supportive Housing Chronically homeless single adults Emergency Shelter and Transitional Single women experiencing homelessness and YWCA Housing with Daytime On -site Case often history of domestic violence Manager 57 Page 61 of 67 Appendix Cc C!zunty Reccmmendatice ns tc the State • Create legislation to limit the application and move -in fees that increase the cost of securing housing; prohibit excessive and/or repetitive fees for background checks. • Eliminate unnecessary reporting requirements and regulations for counties to allow county staff time to focus on implementation of system improvements, increased support to partners, and monitoring contract compliance. • Support counties to use local document recording fees without tying use of the fees to CHG requirements. This provides opportunities for counties to respond effectively to the unique local combination of factors that drives homelessness. • Seek input from counties before assigning funding requirements for a specific population. For example, the Permanent Supportive Housing funding in the CHG and the ending of TANF specific funding may not be as helpful for Whatcom County as general CHG funding, which allows for more varied uses. • Consider legislation that would create consistency and factor in special needs when clearing homeless encampments from public property. • Consider legislation that would revise sitting and lying in public ordinances to create safe alternatives for people without homes. • Provide funding that can be used to install public bathrooms or urban rest stops to enable better hygiene and health outcomes for people without homes. • Sanction and support safe parking or camping areas that promote security, stability, and healthy conditions conducive to exiting homelessness. • Create limits or regulations relating to escalation of rent without improvements or justification. • Provide more oversight resources to better enforce fair housing laws; provide legal support to applicants who have been illegally discriminated against to bring lawsuits against landlords who break the law. • Gradually taper withdrawal of social service benefits to avoid abrupt benefit cliffs. • Fund complete behavioral health and medical services that are accessible for indigent people with mental illness, and support the inclusion of these services in supportive housing programs and operations. • Create legislation to ban the use of criminal history as criteria that may deny housing to an individual, much like the "ban the box" legislation for job applications. • Fund an increase of accessibility of legal support services for survivors of domestic violence who wish to separate from spouses and free themselves from their ex-partner's debts. • Add contextual flexibility to the criteria that define chronic homelessness or other eligibility restrictions, and develop systems for exceptions that would increase efficiency and effectiveness of the homeless housing system for people in unique situations or who are unable to produce specific types of documentation. Page 62 of 67 Shelter Bed Capacity in Whatcom County 2019-2020 Winter Season 2020-2021 Winter Season Actions taken to increase capacity This winter season, there are over 500 shelter beds operational, of those beds 239 are low barrier beds that do not require enrolling in any programs. During the 2019-20 winter season severe weather shelters were activated for 9 nights total. During that time the highest capacity of shelter use of all available shelters was 212 people on 01/13/20. The City of Bellingham spent $50,000 on motel stays for the 2019-20 winter season and has designated $100,000 for the 2020-21 season. WCHD increased their winter motel stay totals from $21,300 in 2019-20 to $200,000 in 2020-21. *The 280 beds is a conservative estimate of the year-round emergency shelter beds provided by DVSAS, Interfaith Coalition, LMM, NWYS, Sun Community Services, and the YWCA. These beds are available regardless of the season. Page 63 of 67 Whatcom County & City of Bellingham's Homeless Housing System 2021 Drop -In Shelter Specialty Shelter Providers Providers Lighthouse Sun, DVSAS, Interfaith Mission, Faith- Coalition, NWYS, OC, based Orgs Lydia Place, YWCA, Rental Assistance & Eviction Prevention OC, Lydia Place, Northwest Youth Services Permanent Supportive Pioneer Human Services, OC, NYWS, Lydia Place, Catholic Community Services, Sun, Lake Whatcom Center Case Management Providers Coordinated Entry & System Support Lydia Place, Opportunity Council, Northwest Opportunity Council / Whatcom Youth Services, Catholic Community Services Homeless Service Center Page 64 of 67 2021 Contract Housing Budget Updated 01/26/21 121100 122200 122300 122900 122800 122600 114 124112 127100 Lrd Contract 2060 Recording Fees - Homeless Commerce- CHG CHG- PSH/CHF Shelter Grant ESG Commerce - HEN Vets Hsg BH Fund MH Millage Hsg General Fund US Treasury Grant Annual Total CCS CM 295,310 9,912 305,222 CCS Francis Place PSH 6,500 238,916 1 245,416 DVSAS - Suvivor Shelter ES 37,500 37,500 Interfaith - Family ES Shelters 19,409 19,409 Lake Whatcom Center - Master Leasing 25,000 25,000 LMM - Base Camp Rent + Furniture 492,104 4,584 1 496,688 Lydia Place - Facility O&M 15,133 15,133 Lydia Place - Shelter Grant (Motel) 81,760 25,468 107,228 Lydia Place -CM 28,490 149,734 25,780 114,529 3185533 NWYS - CM 187,028 81,714 2685742 NWYS - Ground Floor DC 50,000 85,000 1355000 NWYS - PAD ES 52,500 16,958 45,542 1155000 OC C/M 174,163 200,370 26,543 142,153 5435229 OC HEN 1,611,846 1,611,846 OC HSC Admin Ops, Motels, R/A 24,788 288,472 232,396 971,245 76,500 15593,401 OC Leasing Specialist 30,520 38,970 695490 OC Partnership House (Trans) 7,168 75168 OC Point -in -Time Count 5,827 5,827 OC Rental Assistance (T-RAP) 6,800,000 65800,000 Opp Council 22 North PSH 62,795 203,084 9,900 275,779 Pioneer Human Svcs -City Gate PSH 77,713 112,219 290,392 9,975 490,299 Sun Commuinty - Sun House 132,872 54,760 67,608 85,155 340,395 Sun Community I -Street 31,000 31,000 Whatcom Housing Assoc - Housing Wk 5000 5,000 YWCA Operations (ES) 1 20,0001 1 1 1 1 1 20,000 YWCA Shelter Grant (Senior ES) 91,5961 1 1 1 1 1 91,596 Total Housing Sub Contracts 246,900 154625239 499,268 52,323 6655460 1 1,4745365 1 1,611,846 1 76,500 1 800,000 2005000 85,000 1 65800,000 1 13,9735901 I:\HS\Housing\Budget Documents\2021 Drafts\2021 WCHD Housing Budget Overview 1/27/2021 Page 65 of 67 2021 WCHD budget of Emergency Solutions Grant — COVID 1. Catholic Community Services — Case Management ($19,824) a. ESG-CV funds support a case aide who will work part time to finalize paperwork and stabilize new clients temporarily residing in motels while waiting for placement in permanent housing. Funding also provides for a cell phone, phone service, and laptop for that case aide. 2. Lydia Place — Case Management ($114,529) a. Funding contributes primarily to staff, including housing case managers and housing program supervisor who work to promote stability in newly housed households. 3. Lydia Place — Shelter Grant ($25,468) a. Funding supports part time staff to provide case management for families with children staying in motels. Motel rooms are paid with shelter grant while the ESG funding provides services for families in the motels and a small amount for phone service and office supplies. 4. Northwest Youth Services — Case Management ($81,714) a. Funds support housing case managers that promote stability in young adult population transitioning out of homelessness. 5. Northwest Youth Services — Ground Floor Day Use Center ($50,000) a. Funds support case management services at day use center for homeless young adults interested in engaging with the housing system and other social services. 6. Opportunity Council — Case Management ($142,153) a. Funds support case managers who work with singles and families who are waiting for housing placements, temporarily residing in motels, and adjusting to permanent housing. 7. Opportunity Council — Whatcom Homeless Service Center ($971,245) a. Funds provide rental assistance for households moving into permanent housing, financial support for the prevention of evictions for at -risk households, the cost of renting motels for vulnerable families, and a small amount for case management and data coordination. 8. Sun Community Services —Sun House Emergency Shelter ($54,760) a. Funds support case management and social service connections for adults with mental illness and a history of institutionalization while staying at the emergency shelter. 9. YWCA— Emergency Shelter Alcove Program ($20,000) a. Funds support staff who work with nine guests residing in the emergency shelter alcoves to stabilize their health and connect with broader social and housing services. A small amount of funding is for supplies and equipment, including technology, sanitation, and household supplies. 10. Lighthouse Mission Ministries — Base Camp Support ($4,584) a. A small amount of funding will contribute towards the purchase of improved, durable beds. Page 66 of 67 AFFORDABLE HOUSING GOVERNMENT FUND SOURCES Bellingham HOME Fund Affordable and Supportive Housing Fund Skagit Home Consortium Down Payment Assistance Tax Credits Bellingham Whatcom Housing Authority Shelter + Care Vouchers $4 million annually up to $680,000 annually for 20 years Variable Variable Variable Variable Page 67 of 67 Whatcom County Agenda Bill Report File Number: AB2021-082 COUNTY COURTHOUSE 311 Grand Avenue, Ste #105 Bellingham, WA 98225-4038 (360)778-5010 File ID: AB2021-082 Version: 1 Status: Discussed File Created: 01/25/2021 Entered by: SMurdoch@co.whatcom.wa.us Department: Health Department File Type: Discussion Assigned to: Council as the Health Board Final Action: 02/02/2021 Agenda Date: 02/02/2021 Enactment M Primary Contact Email: Sterlingc@ccsww.org TITLE FOR AGENDA ITEM: Public Health Advisory Board Report SUMMARY STATEMENT OR LEGAL NOTICE LANGUAGE: See attachment HISTORY OF LEGISLATIVE FILE Date: Acting Body: Action: Sent To: 02/02/2021 Council as the Health Board DISCUSSED Attachments: Discussion Form - PHAB Update (2-2-2021) Whatcom County Page 1 Printed on 2/6/2024 HEALTH BOARD Discussion Form February 2, 2021 AGENDA ITEM #: 2 PRESENTER: Sterling Chick, PHAB Chair BOARD ACTION: Action Item ® Discussion FYI - Only Changes in PHAB • After an incredible job of chairing PHAB the past year, Dr. Chi-Na Stoane has left PHAB • At the January 7t" meeting, PHAB elected Sterling Chick as Chair and Steve Bennett as Vice -chair • Two new members were put forth: Dr. Amy Harley to represent Health Care Access & Quality and Jacob Anderson to represent Community Member with Lived Experience 2021 PHAB priorities — the theme is inequity • The Child & Family Action Plan launched the creation of a Child and Family Well Being Task Force. PHAB elected Sterling Chick to serve as PHAB's representative. • PHAB formed a subcommittee on Racial Equity for the following tasks: identify ways to support county government in advancing racial equity, review GARE resources, and consider ways to advance the spirit of the resolution within PHAB policies and membership recruitment. Leah Wainman, Steve Bennett, and Lindsey Karas volunteered. • COVID-19: PHAB is concerned about how unequally the pandemic is affecting the residents of Whatcom County. PHAB is interested in regular updates about vaccine availability and about how COVID affects behavioral health, food and housing security, and access to medical care as the true wreckage left by the pandemic becomes clearer. BOARD ROLE / ACTION REQUESTED • Discuss as needed Whatcom County ' ll HEALTH Department Whatcom County Agenda Bill Report File Number: AB2021-083 COUNTY COURTHOUSE 311 Grand Avenue, Ste #105 Bellingham, WA 98225-4038 (360)778-5010 File ID: AB2021-083 Version: 1 Status: Discussed File Created: 01/25/2021 Entered by: SMurdoch@co.whatcom.wa.us Department: Health Department File Type: Discussion Assigned to: Council as the Health Board Final Action: 02/02/2021 Agenda Date: 02/02/2021 Enactment #: Primary Contact Email: adeacon@co.whatcom.wa.us TITLE FOR AGENDA ITEM: Update on Homelessness by Health Department Housing Staff SUMMARY STATEMENT OR LEGAL NOTICE LANGUAGE: See attachment HISTORY OF LEGISLATIVE FILE Date: Acting Body: Action: Sent To: 02/02/2021 Council as the Health Board DISCUSSED Attachments: Update on Homelessness Discussion Form (2-2-2021), 2019 Whatcom County Local Housing Plan Update (2-2-2021), Shelter Bed Capacity in Whatcom County (2-2-2021), Whatcom County Homeless Housing System Diagram (2-2-2021), 2021 WCHD Housing Budget Overview (2-2-2021), ESG Services (2-2-2021), AFFORDABLE HOUSING GOVERNMENT FUND SOURCES (2-2-2021) Whatcom County Page 1 Printed on 2/6/2024 HEALTH BOARD Discussion Form February 2, 2021 AGENDA ITEM # : PRESENTER: Barbara Johnson-Vinna, Chris D'Onofrio, Ann Beck, Anne Deacon BOARD ACTION: Action Item ® Discussion FYI - Only The Health Department's Housing Program oversees program planning and administration of multiple funds that support a continuum of services focused on reducing homelessness, as well as promoting the addition of affordable housing units. Funding comes from federal, state and local sources, each with its specific requirements for use. The use of local funds is guided by state statutes. The "Local Plan to End Homelessness" outlines the strategies the county employs that have proven to be effective in achieving stable housing for people who were previously homeless. Strategies include Coordinated Entry into the system, Case Management, Eviction Prevention, and Housing Placements. The county also supports shelter programs, which can promote an initial connection to people who may choose to engage in these strategies/services. Shelter programs are not specifically a component of the housing continuum. People who receive shelter in congregate settings or tiny homes are still considered homeless. However, shelters are an important support for people who would otherwise live outside and unsheltered. Recently, the county has received significant sums of federal and state monies to dedicate to expansion of local shelter capacity in an effort to promote public health. The county's housing program invests millions of dollars each year in housing programs and services. However, local funding efforts alone will never be sufficient to address completely the expansive problem of homelessness. Federal policies must be strengthened to incentivize further the production of affordable housing options. And neighboring counties could establish shelters in their locales, thereby freeing up some of our local resources to invest further in permanent housing in the Whatcom community. The presentation today intends to provide a high-level overview of the housing continuum and how the various programs and services we fund are integrated to create a comprehensive strategy to reduce homelessness. Whatcom County ' ll HEALTH Department BOARD ROLE / ACTION REQUESTED 1. Advise ways in which the county can educate the community on the resources dedicated to reducing homelessness, increasing affordable housing opportunities, and accomplishments achieved 2. Provide feedback on shelter capacity goals, balanced with housing solutions ATTACHMENT(S) Local Plan to End Homelessness fi)vWhatcom County HEALTH Department A HPME FPR EVER YPNE Strategic Plan to End Homelessness in Whatcom County 2019 Local Plan Update Phase 5 Submitted by the Whatcom County Health Department fWhatcom County H EALTH jilL Department Table !zf Ccntents Acknowledgements................................................................................................... 4 ExecutiveSummary................................................................................................... 5 Introduction................................................................................................................ 7 Historyof Planning................................................................................................. 7 Community Process of Plan Development............................................................. 8 Our Vision: A home for everyone....................................................................... 8 GuidingPrinciples.............................................................................................. 8 OurCore Values................................................................................................. 9 Homelessness in Whatcom County........................................................................... 9 Whatcom County's Housing Stability Needs.......................................................... 9 Local Homelessness Data................................................................................... 12 PointIn Time Count.......................................................................................... 13 Local Housing Pool Data.................................................................................. 15 Office of Superintendent of Public Instruction................................................... 17 A Community Wide Response to Homelessness.................................................... 18 Funding................................................................................................................ 18 Community Services Partners.............................................................................. 20 Changes in Whatcom County Homeless System Performance ........................... 21 Alignment of Local Context with Federal and State Plans ....................................... 23 Federal and State Plans....................................................................................... 23 LocalPlans.......................................................................................................... 24 Foundational Pillars and Locally -Identified Strategies ............................................. 24 Pillar 1: Collaboration........................................................................................... 24 Pillar 2: Quality Assurance................................................................................... 26 Pillar 3: Case Management.................................................................................. 26 Pillar 4: Whatcom Homeless Service Center ....................................................... 27 Evidence -Based Strategies.................................................................................. 29 Strategy 1: A Centralized Point of Entry............................................................... 29 Strategy 2: Rapid Re-Housing............................................................................. 31 Strategy 3: Permanent Supportive Housing......................................................... 32 Strategy 4: Increase the Supply of Affordable Housing ........................................ 34 Strategy 5: Homelessness Prevention and Diversion .......................................... 36 Strategy 6: Interim Housing.................................................................................. 37 Strategy 7: Economic Security............................................................................. 38 Statewide Goal and Objectives................................................................................ 40 Objective 1: Quickly identify and engage people experiencing homelessness under the state definition, and all unaccompanied youth under any federal definition, through outreach and coordination between every system that encounters people experiencing homelessness ............................................... 40 Objective 2: Prioritize housing for people with the greatest need ..................... 45 Objective 3: Operate an effective and efficient homeless crisis response system that swiftly moves people into stable permanent housing ................................. 47 Objective 4: Project the impact of the fully implemented local plan on the number of households housed and the number of households left unsheltered, assuming existing resources and state policies ................................................ 49 Objective 5: Address racial disparities among people experiencing homelessness.................................................................................................. 50 Glossary.................................................................................................................. 53 Appendix A: Interim Housing in Whatcom County ................................................... 55 Appendix B: Coordinated Entry Programs............................................................... 57 Appendix C: County Recommendations to the State ............................................... 58 A Home For Everyone 2019 3 Ackn-rzwledgements This Local Plan Update is presented with appreciation to following local partners for their input and collaboration in the planning process: • Bellingham Community Services Office/DSHS • Bellingham/Whatcom Housing Authority • Catholic Community Services • Catholic Housing Services • City of Bellingham • Domestic Violence and Sexual Assault Services of Whatcom County • East Whatcom Regional Resource Center • Every resident of our community without a home of their own • Homeless Voices • HomesNOW! Residents and President • Interfaith Coalition • Lake Whatcom Residential and Treatment Center • Lighthouse Mission Ministries • Lydia Place • Northwest Regional Council • Northwest Youth Services • Opportunity Council • PeaceHealth St. Joseph Medical Center • Pioneer Human Services • Plan to End Homelessness Ad Hoc Committees • Skagit County Public Health • Small Cities Partnership of Whatcom County • Sun Community Services • Unity Care Northwest • Washington State Department of Social and Health Services • Whatcom Asset Building Coalition • Whatcom County Coalition to End Homelessness • Whatcom County Council • Whatcom County Housing Advisory Committee • Whatcom County Planning Department • Whatcom County Steering Committee of the Coalition to End Homelessness • Whatcom Homeless Service Center • Windward High School Students Recognition is also due to all local service providers and nonprofits responding to homelessness, and to volunteer heroes who work tirelessly on behalf of those who are without a home of their own. This local plan update is dedicated to those who lost the battle and died while homeless. A Home For Everyone 2019 4 Executive Summary This plan describes Whatcom County's response to the complex issue of homelessness in our community. It explains how the strategies and actions required of an effective homeless crisis response will be used to meet the needs of Whatcom County. Housing in Whatcom County The most frequent and direct hardship that leads to homelessness is the lack of affordable and available housing. This challenge is often compounded by difficulty in accessing treatment for medical or behavioral health disabilities, domestic violence, and discrimination that further reduces housing stability. Whatcom County's housing programs provide financial, behavioral health, and other types of support services that successfully end homelessness and create lasting stability for participants, and they provide significant benefits to the broader community as well. To overcome anticipated rent growth in Whatcom County however, commensurate increases in funding will be necessary to prevent a corresponding increase in homelessness. Community Oriented Approach A Home for Everyone was created with input from a wide range of community stakeholders that includes elected officials, service providers, and those with the lived experience of homelessness. It calls for continuation of our balanced approach that seeks to make homelessness a rare, brief, and non -repeated experience. Services will generally be prioritized for households who are most likely to suffer the greatest harm as a result of homelessness and who are the least able to resolve their housing crisis unassisted. At the same time, some resources will be reserved to divert households from losing housing in an effort to avoid the trauma of homelessness. Every intervention aims to move people towards safe and stable housing. Objectives from the Washington State Department of Commerce In support of the goal of reducing and ending homelessness, five objectives, complete with specific actions, are included in this strategic plan: • To quickly identify and engage people experiencing homelessness • Prioritization of housing for people with the greatest needs • Operation of an effective and efficient homeless crisis response system that swiftly moves people into stable permanent housing • Project the fully implemented plan's impact on the number of households housed and the number of households left unsheltered, assuming existing resources and state policies • Addressing racial disparities among people experiencing homelessness in Whatcom County What We Need A full continuum of services is vital to overcome the common and unique barriers to household stability. The system must include outreach programs that engage with unsheltered households and provide interim housing shelters that can transition people into permanent housing. We need rapid re -housing that gets people back into stable housing and we need skilled case managers to link them with the financial, medical, and social resources that will keep them housed. We must dedicate affordable housing for people with constrained incomes and permanent housing programs that welcome and support people with disabilities. And we need ready assistance to help those at risk as they face eviction or the threat of domestic violence. Progress Made Despite the rising costs of housing and healthcare, great strides have been made toward ending homelessness in Whatcom County in recent years. The annual census of people experiencing homelessness found a 14% decrease in the number of individuals from 2018 to 2019. Program capacity of supportive, affordable, and accessible housing units increased. New diversion programs and a landlord liaison position helped people find and maintain housing by building relationships and applying existing resources. A new comprehensive day center is connecting homeless youths with what they need to get back on their feet. The community's hardest -to -serve residents are enrolled in a new countywide coordinated care and engagement program. New buildings for permanent supportive housing have been constructed to serve people with experiencing chronic homelessness while challenged with disabilities. Private citizens and faith -based institutions improved their responsiveness and expanded upon their already generous donations of time and resources. And the partnerships between government and not -for -profit housing agencies continue to strengthen and create opportunities for greater impact. A Home For Everyone 2019 5 Ending Homelessness in Whatcom County A Home for Everyone calls for the development of new and promising programs, and for the fine-tuning and coordination of the nationally recognized best practices already in place. Better integrated data and performance management, as well as broader partnerships and increased emphasis on equity, make A Home for Everyone a plan that will bring us closer to realizing our goal of ending homelessness for every person in Whatcom County. The objectives of this plan include quick identification and prioritization of those with the greatest needs, operating an efficient system that moves people to permanent housing, quantifying and communicating the gap between the supply and needs for homeless housing, and decreasing the disparities experienced by groups that face discrimination. This plan serves as a public blueprint for ending homelessness in Whatcom County. Dedication and collaboration from government officials, community organizations, and an engaged public can turn A Home For Everyone's vision into a reality for Whatcom County. A Home For Everyone 2019 6 Intm, ducticn History cf Planning Background This 2019 Local Plan is a significant update to the 2012 Whatcom County 10-Year Plan to End Homelessness that includes both local priorities and state mandated objectives. Local Plan Updates such as this are required by Washington State legislation for counties receiving state funding at a minimum of once every five years, with briefer updates annually. The purpose is to provide information about homelessness, review progress of reducing and ending homelessness locally, and to present a revised strategic plan. This overview of activities and performance encompasses the years from 2012 and into 2019, and demonstrates a commitment to strategic short, medium, and long term solutions that require participation from multiple sectors of the community. Although this Plan includes components related to other systemic issues that contribute to homelessness, its primary focus is the homeless crisis response system in Whatcom County. Importantly, this plan is limited to the areas and activities that can be reasonably influenced by the Whatcom County Health Department, its primary author. Although the network of contracted agencies that have formal relationships with the health department has grown, it still accounts for a minority of the work and funding behind the broader efforts to end homelessness, develop affordable housing, increase access to essential behavioral health supports, and provide social services for the county's most vulnerable residents. The health department recognizes and appreciates that there are many agencies and organizations working towards similar goals, but differences in approach, funding, and missions often lead to different strategies and impede close coordination. Local Plans serve as blueprints that guide decisions about how resources will be prioritized to reduce and end homelessness. Informed by a wide range of community participants, including those with lived experience of homelessness, formal and informal organizations, government entities and nonprofit agencies, Local Plans offer strategies and activities that provide local solutions to homelessness. Deliberate collaboration and alignment among willing partners ensures effective and efficient use of resources supporting those most vulnerable to homelessness. For the purposes of this Local Plan Update, we have set objectives and targets, revisited the strategies, explored new solutions, and collaborated with community partners in our efforts to reduce and end homelessness for everyone in Whatcom County. This 2019 Update to our original 10 Year Plan to End Homelessness summarizes the earnest efforts, achievements, setbacks, and challenges, as we move forward with our persistent vision of A Home for Everyone in Whatcom County. A Phased Approach The following summary describes the primary impacts of Phases 1 through 4 of our Local Plan Updates: Phase 1, 2005: • The County's Homeless Coalition, Whatcom County Housing Advisory Committee, and other key stakeholders identified major homeless housing and prevention gaps and priorities for funding. • Key concepts and strategies emerged as necessary components of all future Plans — Housing First, Housing Affordability, Serving All Homeless Populations, Single Point of Entry, Street Youth, and Ending Homelessness as we know it. Phase 2, 2006: A Home For Everyone 2019 7 • The County designed a three-year pilot project to incorporate the priorities and approaches identified in Phase I. It was submitted as an application for Washington State Department of Commerce's first round of the Homeless Grant Assistance Program (HGAP) and resulted in a $1.4 million grant to establish the Whatcom Homeless Service Center. Phase 3, 2008: A new Plan Update transformed the housing community from a system that managed homelessness to one focused on ending homelessness. Phase 4, 2012: • Emerging priorities included increased focus on ending Veteran homelessness, quicker response to people who are medically fragile, and the provision of needed resources such as a surplus furniture bank, advocacy to assist with obtaining identification documents, and access to services in the annual Project Homeless Connect. Phase 5, 2016-2019: In late 2016, planning began for an Update due at the end of 2018. The Steering Committee for the Whatcom County Coalition to End Homelessness advised on plan components throughout 2017 and into 2018. The vision, guiding principles, core values, goals, and strategies of the Plan were reviewed. In December of 2018, Commerce published new guidelines for local plans with a new due date of December 1, 2019. The guidelines were revised in March 2019 and then again in June of 2019. This plan adheres to the guidelines, and incorporates additional elements necessary to best reconcile our local strengths, challenges, and strategies into the Update. Ccmmunity Prc,cess cf Plan Development Since 2017, housing specialists with the Whatcom County Health Department began reaching out to seek community input specifically for this update. Focus groups, meetings, interviews, and community forums included a broad range of stakeholders: • Policy makers • Housing partners • Funding partners • Medical professionals • Vocational specialists Our Vision: A home for everyone. • School district staff • Planning staff • People with lived experience • Concerned residents and members of the public Guiding Principles The housing community's guiding principles date to 2005, when planning sessions for our first strategic plan generated a list of consensus principles that continue to hold true today. These principles shaped the development of all phases of the Plan: how we write policies, the methods of service delivery, how we talk about our work, and the way we interact and engage with people seeking services. • Housing is a basic human right • Housing saves lives • Housing restores dignity and instills hope • Failures across multiple systems contribute to the prevalence of homelessness • Homelessness is expensive; investments in strategies that work and are sustainable are fiscally responsible • Prevention of homelessness is a primary intervention A Home For Everyone 2019 8 • Communicating our work and using consistent messages will increase community support and produce better results Our Core Values The core values identified in earlier Plans continue to represent the position of housing partners and others in the community: • We believe that every resident should have access to a safe and stable home. • Stable housing is the foundation upon which people build and improve their lives — the foundation for good health, for positive educational outcomes, and for reaching their economic potentials. • Therefore, we maintain agreement to strive to end homelessness for all. We are committed to seek long term solutions to homelessness in Whatcom County. He melessness In Whatcc m Cr unty This section describes the community -wide challenges facing Whatcom County residents and provides data that explains the particular barriers faced by people experiencing homelessness locally. Whatcrm Crunty's Hrusin+g Stability Needs It would be difficult to overstate the severe need for housing in Whatcom County. In Bellingham alone (Whatcom County's largest city and home to about half of the population), planners have estimated that there is a need for an additional 11,000 affordable housing units. Although not as precisely quantified, this need is prevalent across all of Whatcom County's populated areas, and the housing shortage hits the community's most vulnerable residents the hardest. Specifically, people with the lowest incomes, highest housing barriers, or with ongoing health needs are those most likely to struggle with housing stability, to become homeless, and to enter the homeless crisis response system.' Western Washington University's Center for Economic and Business Research in 2019 found that Homelessness and Housing Affordability were the first and second most highly rated challenges facing the City of Bellingham in a survey completed by 1,295 residents.z Although a comparable study was not completed for all of Whatcom County, a database of households seeking services in Whatcom County suggests that these issues are not unique to Bellingham residents. In July of 2019, there were 123 homeless households signed up and waiting for housing services who reported their last stable address had been a place in Whatcom County outside of Bellingham. Of all the households who had most recently been housed in Whatcom County, 62% were from Bellingham and 38% were from elsewhere in Whatcom County. Additionally, many who list their last address as "Bellingham" may not technically live within city limits, such as the neighborhoods of Sudden Valley, Alderwood, Geneva, Tweed Twenty, Lake Samish, and elsewhere; potentially, half of the Whatcom County residents who seek services here did not live within Bellingham's city limits. Regarding affordability in Whatcom County, Zillow reports that rate of rent increase from July 2018 through June 2019 was greater for Whatcom County as a whole than it was for the City of Bellingham (15.1 % vs 14.5%). All of this suggests that our housing crisis is not a problem created in or confined to the county's largest city, but is spread throughout western Whatcom County. Affordability of Housing Units Each individual who has experienced homelessness has a story that is theirs alone. But in those unique stories there are frequently shared components. The most common element that leads to homelessness in those stories is financial stress. This underlying economic hardship is a combination of high housing costs and low incomes, and often spirals out of control following an unexpected financial hardship like job loss, expensive medical bills, or even unanticipated automotive expenses. 1 https://www.cob.org/Documents/council/Issues/housing/Narrative%20A%2OWhy%20is%20housing%20expensive%206-28-19.pdf 2https://cbe.wwu.edu/files/2018%2OCity%20of%20Bellingham%20Residential%20Survey%20Executive%20Summary.pdf A Home For Everyone 2019 9 A national study completed in May of 2019 by the Consumer and Community Research Section of the Federal Reserve's Division of Consumer and Community Affairs found that 27% of survey respondents would need to sell something and 12% would simply be unable to pay an unexpected expense of $400.3 To put this in local terms, at the rate identified in the survey (12%), the number of Whatcom County residents who would be unable to withstand a $400 economic blow is over 27,000 people. In other words, there are tens of thousands of Whatcom County residents who are one mishap away from homelessness. The terms "cost -burdened" and "severely cost -burdened" are used among service providers to describe households spending more than 30% or 50% of their gross income on housing costs. The 2017 American Community Study estimated that approximately 65% of Whatcom County's renter households pay more than 30% of their income in rent. A comprehensive study completed in 2018 identified an affordability inflection point at which the rate of homelessness increases at a quicker pace with subsequent rent increases.4 That is to say, the impact of rising cost burden, as shown in Figure 1, does not have a linear relationship with homelessness. The study compared area median income for metropolitan areas with its median cost of rent, and found that where median rent exceeded 32% of the median income, the rate of homelessness increased at an accelerated rate. That rate for Whatcom County was 28.7% in 2018. a re 0.4% 0.2% 0.1% 0.0% :22% 32% 20% 25% 30% �5% 40% 45% 50% Sharo of income spent on rent Figure 1: Homelessness rates increase more dramatically once a community's median rent exceeds 32% of its median income. This model was created using national income, rent, and Point In Time data, and shows the relationship between housing affordability and homelessness. The rate of homelessness in Whatcom County exceeds the model's prediction based on the amount of income spent on rent. 3 https://www.federalreserve.gov/publications/2019-economic-well-being-of-us-households-in-2018-dealing-with-unexpected-expenses.htm 4 Chris Glynn, Thomas H. Byrne and Dennis P Culhane. "Inflection Points in Community -level Homeless Rates" (2018) Available at: http://works.bepress.com/dennis Culhane/228/ A Home For Everyone 2019 10 In July of 2018, Zillow reported Whatcom County's median rent index had reached $1,543 per month. The median household income in Whatcom County in 2018, as estimated by the Washington State Office of Financial Management was $64,681.5 This computes to a household that earns the median income spending 28.7% of their income for a median -priced rental. At the time of writing (using July 2019 figures), Zillow estimates the county -wide median rent increased by 6.4% from a year earlier.6 The homelessness rate, as measured with Point In Time figures, is just over 0.3%. The model predicts that for an area with a median rent that is 29% of the median household income, the rate of homelessness would be below 0.25%. The rate of homelessness in Whatcom County is higher than the model estimates, but it is worth noting that homelessness is more concentrated is certain areas of the country, and is much more prevalent on the West Coast. While rent is certainly a contributing factor, this suggests that it is not the only factor to influence the rate of homelessness in Whatcom County. Availability of Rental Units The rental vacancy rate in Whatcom County was measured by the University of Washington's Runstad Department of Real Estate at 0.4% in the spring of 2019.7 Whatcom County's rental vacancy rate has not been above 2% since 2013, which is below the state average and well below the 7% that is often considered a healthy, "natural" rate by the Joint Center for Housing Studies at Harvard University.$ Low vacancy rates often drive increases in rents, and also make it more difficult for individuals who would benefit from rental subsidies to remain competitive against conventionally funded tenants. Although measures have been taken to outlaw discrimination against potential tenants with vouchers both locally and at the state level, there have been reports from individuals in Whatcom County who believe discrimination is still taking place. The competitive nature of securing a unit has created an environment that is difficult for households with poor credit or the inability to pay large move -in costs. The rental market remains constrained in part because of the high cost of purchasing a home. For households currently occupying rentals, the ability to purchase a home and create a rental vacancy has become more and more difficult. The Runstad Department of Real Estate measures housing affordability as a function of median home prices and median household incomes for each county. Using this index, Whatcom County was identified as the 51h worst of Washington State's 39 counties for affordability and 6th worst for first time homebuyers in the second quarter of 2019 for county residents to purchase locally.9 Population Growth From April 1, 2010 through April 1, 2018, the natural population increase (births in excess of deaths) has accounted for about 29% of growth, while migration from outside of Whatcom County has constituted the other 71 %.10 In the five years following 2013, the population of Whatcom County grew by 19,578 people, and the average household size has been 2.48 persons per household (American Community Survey, 2013-2017). Over that period of time, the number of housing units increased by only 5,457 units. Given the average household size (one unit needed per 2.48 people), this created a deficit of 2,437 housing units. This has contributed to a housing shortage and increased the challenge of housing in Whatcom County, especially for the local households who are competing with newer residents for the scarce units- some of which are moving from areas with higher average incomes and/or selling homes in higher -valued areas and are less sensitive to rising costs. 5https://www.ofm.wa.gov/sites/default/files/publicldataresearch/economv/median household income estimates.pdf 6 https://www.ziIlow.com/research/locaI-market-reports/ 7 http://realestate.washington.edu/wp-contenYuploads/201910612019SpringApartmentMarketReport.pdf 8 http://www.'chs.harvard.edu/siteslichs.harvard.edu/files/w07-7.pdf 9 http://realestate.washington.edu/research/wcrer/housing-reportsl 10 https://www.ofm.wa.gov/sites/default/files/publicldataresearch/pop/aprill/ofm aprill poptrends.0 A Home For Everyone 2019 11 Health Services for Housing Stability Behavioral health disorders, including mental illness and the proliferation of opiate and methamphetamine abuse, are contributing factors that lead some to become homeless. Although mental illness and substance abuse rates have remained relatively steady and are not the leading causes of homelessness, a shortage of treatment options for those struggling with substance use disorder and/or poor mental health is an enormous challenge for people experiencing homelessness. The issue is further complicated by property damage (contamination) that occurs when methamphetamine is used within rental units. Both publically and privately owned rentals have been damaged in this way, and the result is often loss of housing for the tenant and the withdrawal of that housing unit (or units) from our housing system. The Bellingham Housing Authority reports that the average cost for an environmental clean-up following the identification of methamphetamine contamination is approximately $15,000 in addition to the several months of forgone rent collections. They have decontaminated and rebuilt a total of 21 units in just the two years leading up to September 2019. This issue is not unique to Bellingham Housing Authority properties however, and a stakeholders' meeting will be convened in 2020 to address this issue in a way that addresses the individuals' needs, complies with fair housing laws, and supports landlords in their effort to preserve local housing opportunities. A new coordinated care program in Whatcom County, Ground -level Response And Coordinated Engagement (GRACE), has brought providers together to rally in support of those with the most complex situations. Strengthening partnerships between housing and behavioral health providers is contributing to a reduction in untreated behavioral health disorders, largely through improved accessibility. Expansion of permanent supportive housing programs, including a brand new facility purpose-built at the end of 2018 for those who have experienced chronic homelessness have also helped to house those with multiple barriers to housing. The permanent supportive housing model has shown that individuals afflicted with behavioral health disorders can be successful and retain housing when given the proper supports. Despite expansions of permanent supportive housing programs and behavioral health services in recent years, there is still a severe shortage of purpose-built housing and associated services for those with chronic behavioral health needs. Planning is currently underway by the Lighthouse Mission Ministries, the Whatcom Homeless Service Center, and PeaceHealth St. Joseph Medical Center, to increase capacity for medical respite care offered at the Mission, which currently offers two beds for medical respite care. This will address a critical need in the community to provide medical respite care for those experiencing homelessness with serious medical problems. There is also an identified need for an urban rest stop with health services for people who are homeless. This issue is in the planning stage, but has been approved in the 5-year strategic plan of Unity Care NW. In 2013, the Affordable Care and Patient Protection Act's began reducing the number of uninsured Washingtonians. When the last update to this plan was released in 2012, the uninsured rate was at about 14% statewide. By 2017 the rate had decreased to just 5.5%. The decrease was seen across all age groups, all race/ethnic groups, and for both male and female sexes." The persistent disparities seen along racial and ethnic lines closely resemble those seen in Whatcom County's homelessness, with people of Hispanic origin and American Indian/Alaska Native populations three to four times as likely to be uninsured. Lr,cal Homelessness Data Collecting complete data about people experiencing homelessness is challenging. Many individuals and families are difficult to locate because they have no predictable residence, while others actively avoid being located. Many are reluctant to share personal information with people who have not earned their trust, and some go to great lengths to blend in. For these reasons, quantitative data about homelessness should be used as general indicators of trends, not as definitive facts, and generally we should assume true numbers to be greater than reports can count. 11 https://www.ofm.wa.gov/sites/default/files/public/dataresearch/researchbriefs/briefO89.pdf A Home For Everyone 2019 12 Point In Time Count At the time of writing, the most recent Point In Time Count was conducted on January 24th, 2019. Volunteers surveyed 514 households who had spent the previous night either unsheltered or sheltered in interim housing. The number of individuals counted (700) represents a 14% decrease from the 2018 count, and the consistency in counting methodology adds validity to the suggestion that the number decreased. This reduction is attributed to moderating rent growth, wage increases, a new 40-bed permanent supportive housing facility, and increased services for people experiencing homelessness. The Point In Time report, although likely an undercount of the homeless population, provides important demographic and descriptive information about people experiencing homelessness locally. 750 500 250 Sheltered and Unsheltered Homelessness Sheltered homelessness is used to describe the living conditions for individuals or households staying in emergency shelters or in transitional housing programs. Unsheltered homelessness is used to describe the living conditions for individuals or households who sleep in places not meant for human habitation, such as tents, doorways, abandoned buildings, vehicles, or other places outside. Number of Individuals Using Shelters 2008 2010 2012 2014 2016 2018 Unsheltered ■ Sheltered Figure 2: Whatcom County Point In Time Count of Sheltered and Unsheltered Individuals 2008-2019. There were 700 individuals counted in 2019. A Home For Everyone 2019 13 Household Composition 48 ■ Unaccompanied Individuals ❑ Adult Couples without Children ■ Single Adult with Children ■ Multiple Adults with Children Figure 3: Whatcom County Point In Time Count household configurations 2019. There were 514 households counted. 300 250 200 150 100 50 0 Homeless Individuals by Age Group Under18 251 18-35 36-54 55+ Figure 4: Whatcom County Point In Time Count ages of individuals experiencing homelessness 2019 A Home For Everyone 2019 14 Factors Leading to Homelessness (%) 50 40 30 20 10 0 ■ ■ ■ ■ ■ ■ ■ 61 I�°��e °1?5 �r 5 &11 Figure 5: Whatcom County Point In Time Count self -identified factors that led to homelessness 2019 as reported by survey respondents. The 2019 Whatcom County Point In Time Count identified 72 households that included children. The total number of individuals in these families was 207, and more than 80% of these families had only a single adult. The Count also revealed that 119 individuals experiencing homelessness were at least 55 years of age. The median age of all people was 37 years old, and 64% had their last stable housing within Whatcom County. In contrast to the common belief that people who experience homelessness are overwhelmingly men, almost half (47%) of individuals counted in the 2019 PIT identified themselves as female. Local Housing Pool Data The local Housing Pool is a database that holds household data, including housing history and eligibility considerations, and is used to determine which households will be selected to fill program openings when requested by participating housing partners. Households in the pool have been assessed to determine their level of need and their barriers to stable housing. The eligibility often hinges on a combination of income, household composition, duration of homelessness, veteran status, and/or the presence of a documented disability, in accordance with funding requirements. The level of need attempts to understand the consequences and likelihood of harm with continued homelessness for the individual. When partner agencies have openings in their programs they contact the Whatcom Homeless Service Center to request a referral. The Whatcom Homeless Service Center then uses data from the Housing Pool database to refer an eligible household for that program's opening. When more than one individual or family is eligible, they refer in order of greatest need. More details about the referral process are available in the Central Point of Entry strategy on page 28. A Home For Everyone 2019 15 There are several ways that households are removed from the pool. The best outcome is when a household either self - resolves (finds housing on their own) or is matched to a program vacancy and moves directly into permanent housing or into a supportive transitional program that will likely lead to permanent stability. Another way removal from the pool occurs is through loss of contact. For a household to stay in the pool there must be ongoing verification that the household is still seeking services, remains income eligible, is still experiencing homelessness, and continues to reside in Whatcom County. Periodically, the households that have left the county, have found housing independently, have increased income and lost eligibility, technically stopped being considered homeless due to prolonged institutionalization, lost interest in services, or cannot otherwise be located are removed from the pool. Sudden drops in the number of households in the pool are usually explained either by this process, or when a new facility opens and many are housed in a short period of time. Self -Reported Areas of Need 80% 60% 40% 20% 0% t E E E E E Mental Health Chronic Health Developmental Ground Floor Drug Abuse Alcohol Abuse Condition Disabilities Needed Figure 6: Prevalence of self -identified needs and barriers to stable housing for households in the housing pool at Intake (January — June 2019) A Home For Everyone 2019 16 600 500 400 300 200 100 Jan-16 May-16 Sep-16 Jan-17 May-17 Sep-17 Jan-18 May-18 Sep-18 Jan-19 May-19 +Single HHs Families with Children � Couples without Children t Seniors (60+) Figure 7: Number of households in the housing pool who are waiting for placement (Jan '16 - Aug '19). The number of families with children (and adult couples without children) almost reached functional zero in 2018, but rebounded slightly as vouchers from HUD were exhausted. Households on the housing pool list are grouped into categories corresponding to the type of intervention most likely to fit their needs. At the time of writing, August 2019, there were 236 households waiting for placement in Rapid Re -Housing programs, 259 waiting for placement in Permanent Supportive Housing Programs, and another 42 households in need of move -in or deposit assistance. More information about these program types is available in this plan's section on local strategies. Office of Superintendent of Public Instruction Each year school districts in Washington State report information about homelessness among their students to the Office of the Superintendent of Public Instruction (OSPI). OSPI makes this data available for the public.12,13 Although OSPI's definition of homelessness differs from the federal definition used for the Point In Time Count (more than half of their reported students are "doubled up"), the information they provide adds depth to our understanding of homelessness in Whatcom County. Across the county's seven school districts, a total of 966 students (3.1%) were identified as having experienced a housing crisis during the 2017-2018 school year. This ratio is significantly higher than what is seen in the Point In Time Count, albeit with use of a different definition. The largest district in the county, Bellingham School District, accounts for about 42% of the county's students but has about 53% of the students experiencing housing instability. The Mount Baker School District, though much 12 http://www.kl2.wa.us/HomelessEd/Data.aspx 13 The sum of these numbers does not equal 100% because the sensitive nature of the topic requires that school districts not report numbers that could lead to personal identification of students. The numbers for groups that make up smaller, more identifiable populations are not reported when fewer than 10 students of a specific race within a school district are homeless. In effect, this leads to an undercounting of Asian, Black, Multiracial, and Native American students. A Home For Everyone 2019 17 smaller, has a matching rate of instability among its students at 3.9%, which speaks to the presence of rural housing needs as well as the urban needs. Bellingham Blaine Ferndale Lynden Meridian Mount Baker Nooksack Total Total Enrollment 12,923 2,514 5,287 4,081 1,970 2,066 2,001 30,842 2017-18 Students that Experienced 509 79 120 81 31 81 65 966 Housing Crisis Percent of Students that Experienced 3.9% 3.1 % 2.3% 2.0% 1.6% 3.9% 3.2% 3.1 % Housing Crisis The OSPI data also is broken out by other characteristics of the students, which allows us to see elevated rates of instability within certain groups. In particular, the data show non -white students and students with limited English proficiency experiencing particularly high rates of housing instability. Although Whatcom County's Hispanic population accounts for only 9.1 % of Whatcom County residents, Hispanic school children make up 31.2% of students who experienced a housing crisis during the school year.14 The table below shows these trends among other racial minority groups as well. Race Percent of Homeless Student Population n=966 Percent of Community Population n=225,685 Homelessness Probability Differences by Race Native American 4.2% 3.1 % 135% Asian Too few to report 4.1 % n/a Black 1.9% 1.0% 190% Hispanic 31.2% 9.1% 3430 0 Multiracial 7.0% 4.2% 166% White (non -Hispanic) 50.5% 79.8% 63% A C? mmunity Wide Respr nse tr He melessness This report is a product primarily of the Whatcom County Health Department, but the vision and strategies were created jointly with stakeholders and require the contributions of an organized coalition of partners to make them possible. The wide mix of housing programs and services in Whatcom County would not be possible without significant efforts, energy, and funding from a large number of like-minded agencies and individuals. Funding The Whatcom County Health Department funds affordable housing, interim housing, supportive services, and permanent supportive housing with funding collected from a variety of source. The bulk of this funding, as seen in Figure 7 below, comes in the form of document recording fees collected locally, and from state grants awarded by the Department of Commerce. The taxes and fees for these sources is collected specifically for housing programs and may not be used for any other purpose. Additional funding, which amounted to nearly $1.2 million in 2019 was added to housing programs from sales and property taxes raised specifically to benefit local veterans and people with behavioral health disorders. With support of elected officials, 14 The OSPI definition of housing instability includes multiple families sharing a home. When comparing across cultural groups, it is important to consider that customs and traditions, especially as they pertain to shared housing, will impact these figures. At the same time, inequities and lack of opportunity are factors that decrease the access of disadvantaged populations to housing. A Home For Everyone 2019 18 the health department was able to fund over $5 million in services for people experiencing (or at risk of) homelessness in 2019. $6,000,000 $4,000,000 $2,000,000 $0 2019 WCHD Housing Budget 2012 2014 2016 2018 $76,500 Mental Health Millage Behavioral Health Sales Tax ■ Veterans Millage Housing and Essential Needs Grant Consolidated Homeless Grant ■ Document Recording Fees Figure 7: Expenditures of Housing Services Contracted by Whatcom County Health Department exceeded five million dollars in 2019 (left). The sources of revenues to pay 2019 contracts are shown at right. Even with the addition of the veterans' and behavioral health dollars, the health department's funding accounts for less than 30% of spending on services for Whatcom County's homeless population. Non-profit agencies and other government agencies play a vital role in the sponsorship of homelessness and housing services. The City of Bellingham contributes generously in the affordable housing arena, and with services and resources for those experiencing homelessness within city limits. The 2018 renewal of the City of Bellingham's Housing Levy for an additional 10 years boosted the community by ensuring continuity of services and affordable housing projects that fill gaps in housing capacity. Through the Housing Levy, together with the City's entitlement funds from the federal Department of Housing and Urban Development, the City of Bellingham contributes over $5 million annually to the county's housing programs. The City of Bellingham's Planning and Community Development Department and the Whatcom County Health Department work together closely and jointly fund many critical services. In Washington State's Fiscal Year 2019, Whatcom County's non-profit and faith -based agencies reported that they had raised more than $5 million in private contributions. These donations are raised largely through the hard work associated with creating and hosting fundraiser events, and with dedicated development specialists that help community members understand the importance and impact of giving to organizations that work on behalf our vulnerable neighbors. Another key agency is the Whatcom County/Bellingham Housing Authority, which is responsible for the majority of federal funding distributed to Whatcom County's low-income rentals, and who also worked very hard to use a variety of resources to A Home For Everyone 2019 19 construct new units that will be reserved for households with modest incomes and for formerly homeless households, too. Federal funding, in the form of vouchers issued by Whatcom County/Bellingham Housing Authority, and in grants issued directly to local non-profit organizations amounted to approximately $4 million in the State Fiscal Year of 2019. ■ Whatcom County Health Dept (local & state funding) City of Bellingham (local & federal funding) ■ Housing Authority and other Federal Funding 21S7J 4,J& 2611 ■ Private Contributions Figure 8: This graph shows the four leading categories of funding for housing programs in Whatcom County. It does not include in -kind or volunteer contributions. In addition to the main sources of state, local, and federal funding from the government and charitable donations from local residents, many foundations award grants to the county's hardworking non-profit agencies for specific programs or projects that serve people experiencing homelessness. All of these resources add value to the county's housing system. Cr_mmunity Services Partners Whatcom County is fortunate to have many partner organizations that contribute towards ending homelessness. These agencies combine public funding with grants and/or private contributions to deliver a wide range of programs in response to our community's needs. Anti -poverty, legal support and other social service agencies provide invaluable support for people experiencing or at -risk of homelessness, as do a number of medical and behavioral health providers. The community's strong base of volunteers has given generously of time, money, material items, and compassion for the cause of homelessness. Our faith -based community has strengthened local efforts by filling gaps of public funding, some opening their doors to provide emergency and transitional housing for our residents. In early 2019 a local congregation completed extensive renovation of their basement to provide a comprehensive day center for youth. The Lighthouse Mission Ministries programs, funded solely by private donations, provides emergency shelter for an average of approximately 130 people per night, as well as a wide range of complementary services for their guests. There are two new grassroots efforts that were championed by local residents in the past year, some having a history of homelessness themselves. These projects include a safe camping site for those in recovery from alcohol and other drugs, and a safe storage program is being developed for those living unsheltered. Other contributing community members include the seven school districts of Whatcom County, as well as the local hospital and the Whatcom County Jail, which both connect homeless individuals with service providers prior to discharge. Partners provide essential housing support for homeless clients within the Mental Health Court and Drug Court programs, while others, such as Mercy Housing, have chosen to fill desirable senior housing units partially from the Whatcom Homeless Service Center's housing pool candidates. A Home For Everyone 2019 20 Changes in Whatcom Ccunty Homeless System Performance There are four system -wide measures that the Department of Commerce uses to track key indicators of each crisis response system. They include the length of time households spend homeless while working towards permanent housing, the percent of exits to permanent housing, the percent of households that return to homelessness within two years, and the percent of households that are entering into services who have recently spent times unsheltered. 200 .M 120 40 SFY 2015 SFY 2016 SFY 2017 SFY 2018 f# of Days Homeless (Whatcom) # of Days Homeless (Statewide) Length of Time Homeless: The median number of days people who are active in Emergency Shelter, Safe Haven, and Transitional Housing experience homelessness. This includes the length of time homeless in any Emergency Shelter, Safe Haven and Transitional Housing projects during the report period, and prior to the report period going back no further than October 1, 2012. If the person reports that homelessness started prior to project enrollment, the project date is essentially extended back in time to the date reported. 70% 60% 50% 40% 30% SFY 2015 SFY 2016 SFY 2017 SFY 2018 t Exits to Permanent Housing (Whatcom) Exits to Permanent Housing (Statewide) Exits to Permanent Housing: The percent of people who exited Emergency Shelter, Safe Haven, Transitional Housing, and Rapid Re -Housing projects to permanent housing destinations. A Home For Everyone 2019 21 20% 16% 12% 8% 4% 0% SFY 2015 SFY 2016 SFY 2017 SFY 2018 tReturns to Homelessness (Whatcom) Returns to Homelessness (Statewide) Returns to Homelessness: The percent of people in Street Outreach, Emergency Shelter, Safe Haven, Transitional Housing, and any permanent housing type projects who exited to permanent housing destinations two years prior to the reporting period. 65% 55% _i tUnsheltered Entries (Whatcom) 45% Unsheltered 35% Entries (Statewide) 25% SFY 2015 SFY 2016 SFY 2017 SFY 2018 Unsheltered Entries: The percent of people served who were unsheltered or had a recent history of unsheltered homelessness or were fleeing domestic violence. The above data is reported in Washington State Department of Revenue County Report Cards and is derived from the statewide HMIS Database. To view updates or compare across counties, visit https:Hpublic.tableau.com/profile/comhau#!/. A Home For Everyone 2019 22 Alignment rf Lc cal Context with Federal and State Plans Homelessness is not unique to Whatcom County. Although there are a unique combination of advantages and disadvantages locally, the five leading causes of homelessness identified by the National Alliance to End Homelessness15 are all very important at the local level as well. 1. Lack of affordable housing 2. Insufficient income 3. Poor health 4. Domestic violence 5. Racism and discrimination Alignment with other strategic plans (federal, state, and municipal) ensures that those working to end homelessness are striving to meet the same goals and objectives, and thus have an additive effect with this plan. Federal and State Plans The Washington State Department of Commerce guidelines require that Local Plans align with federal and state strategic plans to prevent and end homelessness. The current federal plan, Home, Together, was released by the United States Interagency Council on Homelessness (USICH) in July 2018, and covers fiscal years 2018-2022.11 The Washington State Department of Commerce's State of Washington Homeless Housing Crisis Response System 2019-2024 Strategic Plan" was released Spring of 2019. Overlap between the goals, objectives and strategies of these two plans and our Local Strategic Plan for Whatcom County may be summarized by the following themes: • The overarching goal is to end homelessness • If homelessness occurs, it should be rare, brief, and a one- time experience • A systemic response is needed by multiple partners from a wide range of sectors to end and reduce homelessness • Equity must be addressed in strategic planning • The voice of those with lived experience in homelessness Housing First Housing First is an approach to connect households experiencing homelessness to permanent housing without preconditions to entry. Supportive services are offered to maximize housing stability and prevent returns to homelessness as opposed to mandating treatment prior to entry. Housing First emerged as an alternative to the linear approach in which people experiencing homelessness were required to first participate in and graduate from short-term residential and treatment programs before obtaining permanent housing. In the linear approach, permanent housing was offered only after a person experiencing homelessness could demonstrate that they were "ready" for housing. By contrast, Housing First is premised on the following principles: • Homelessness is a housing crisis and can be addressed through the provision of safe housing. • All people experiencing homelessness, regardless of their housing history, can achieve stability in permanent housing. Some may need very little support while others may need more intensive and long-term supports. These supports must be available to all who wish to participate. • Everyone is "housing ready;" sobriety, compliance in treatment, or expunged criminal histories are not necessary to succeed in housing. • Many experience improvements in quality of life, in health, mental health, substance use, and employment, as a result of achieving housing. • People experiencing homelessness have the right to self-determination and should be treated with dignity and respect. • The exact configuration of housing and services depends upon the needs and preferences of the population. is critical in seeking solutions for preventing and ending homelessness • Affordable housing resources must be expanded to end homelessness • Employment opportunities support housing stability and independence 15 https://endhomelessness.org/homelessness-in-america/what-causes-homelessness/ 16 https://www.usich.gov/resources/uploads/asset library/Home-Together-Federal-Strategic-Plan-to-Prevent-and-End-Homelessness.pdf 17 http://www.commerce.wa.gov/wp-contenVuploads/2018/02/hau-strategic-plan-2018.pdf A Home For Everyone 2019 23 • Systems should be held accountable through performance standards • Embrace a Housing First approach that offers behavioral health services but does not require preconditions to housing Lccal Plans Consistency between the Local Plan Update with other local strategic plans builds community momentum to identify and implement solutions for homelessness locally. The City of Bellingham's Consolidated Plan18, the Whatcom County Comprehensive Plan19, and the Community Health Improvement Plan20 of the Whatcom County Health Department all address local housing needs. These local planning efforts identify similar key challenges: • Whatcom County has a need for additional affordable housing of a wide range from standard type units to innovative solutions for people with special needs • Health and housing are inextricably related; substandard housing and homelessness leads to poor health outcomes and vice versa. • We need to preserve our existing housing stock and address expiring tax credit projects that risk becoming unaffordable • All over Whatcom County, many people are paying more for housing than they can afford While our Local Strategic Plan to End Homelessness focuses on the explicit goal of ending homelessness, each of the above strategic plans encompass the vision that Whatcom County is able to offer all residents safe, healthy, and affordable homes. It is essential that we share a common understanding of why homelessness exists in Whatcom County, and have a shared map to guide us in engaging in proven strategies and solutions to implement in our community. Fcundaticnal Pillars and Locally -Identified Strategies Four essential pillars of our homeless housing system that are woven into some or all of the seven strategies of this plan are described below. Pillar h Confllabr,ratiocn Collaboration is a crucial component of the strategies listed below. This plan cannot be successful without broad support across sectors. We need strong leadership and shared vision to break down silos and organize our resources. Homelessness is rarely caused by a single barrier to housing, and for most people and families, permanent housing will require multiple types of support before becoming truly sustainable. For example, obtaining legal identification through LAW Advocates' Access ID program may be the first of many steps taken before even applying for housing services. The scale of our challenge demands that we approach our solutions with all hands on deck. We must develop public, private, and non-profit partnerships and investments with citizens, including people who have had firsthand experience with homelessness working alongside local public officials, businesses, nonprofits, faith -based organizations, charitable foundations, and volunteers. As we make progress toward our goal of ending homelessness, we should expect growing community interest in Plan efforts and the shared belief that it is unacceptable for anyone in our community to be without a home, and that we can truly end homelessness. Intentional communication about plans, progress, and opportunities will be important to foster alignment among the many actors involved in ending homelessness. 18 https://www.cob.org/services/housing/Pages/consolidated-plan.aspx 19 http://whatcomcounty.us/1171/Current-Comprehensive-Plan 20 https://wa-whatcomcounty.civicplus.com/2930/Community-Health-Improvement-Plan A Home For Everyone 2019 24 Highlight 1. DVSAS and Lydia Place Since 2015, Domestic Violence and Sexual Assault Services (DVSAS) has partnered with Lydia Place, another local non-profit agency whose mission is to "disrupt the cycle of homelessness and promote sustained independence" for people living in Whatcom County. Through this partnership, Lydia Place Housing Case Managers visit the DVSAS Safe Housing Program shelters and meet with survivors one-on-one. They assist clients to better understand the local housing landscape and identify safe housing options that best fit the clients' situations. Housing Case Managers work closely with DVSAS Safe Housing Advocates to help clients make and carry out plans that give them the best chance of achieving stability and independence upon leaving the Safe Housing Program. For some clients, this plan includes accessing supportive housing programs through the local Coordinated Entry System and the Bellingham Whatcom County Housing Authority. For others, it means increasing their income and finding an apartment to rent. For many, it means working to overcome debt, bad credit, poor or nonexistent rental history, or prior criminal convictions, all of which are barriers to becoming independent renters. Throughout this process, Lydia Place Housing Case Managers and DVSAS Safe Housing Advocates communicate frequently to make sure that updates are shared, paperwork is turned in, and mostly importantly, that clients are supported and empowered. In 2018, this partnership helped make it possible for 64 % of clients to secure stable housing upon leaving the Safe Housing Program. By DVSAS and Lydia Place forming this strategic partnership, both agencies have been able to provide expert services that align with their mission and strengths (survivor advocacy for DVSAS and housing case management for Lydia Place), ensuring that Safe Housing Program residents have access to the best level of care and support possible while on their journey to safety and permanent housing. Highlight 2., Mental Health Crurt & Pioneer Human Service's City Gate Apartments Another successful cross -agency collaboration involving housing programs is the relationship between Pioneer Human Services, the agency that operates City Gate (a permanent supportive housing facility in Bellingham) and the two local Mental Health Court programs. Mental Health Court members have pending criminal charges and are diagnosed with a serious mental illness, usually schizophrenia or bipolar disorder. All are found to be "high risk and high need" as defined by the likelihood of committing further crimes and the relationship between their mental health symptoms and the criminal behavior. Most experience substance use issues either at the "severe" level or at a level that negatively impacts their mental health. Needless to say, access to stable housing is crucial for members' recoveries and for their success in the Mental Health Court program. A history of homelessness is not uncommon among program participants. Mental Health Court members are granted access for up to 6 of the 10 re-entry apartments set aside at City Gate for people involved in the criminal justice system. City Gate staff and the Mental Health Court program manager meet on a bi-weekly basis to consider referrals, review status and treatment plans of mutual clients, and explore long-term housing plans. Since Mental Health Court members usually have multiple service providers including mental health, substance use disorder treatment, housing case managers and others, the Mental Health Court program manager brings together all service providers in a coordinated plan. The entire treatment and on -site housing team provides weekly updates to the Mental Health Court program so the individual's successes can be noted and celebrated at court. Highlight 3. HSSP and Youths (OC, NWYS, Bellingham Schnnl District) The Homeless Student Stability Program (HSSP) is a partnership between the Opportunity Council, Northwest Youth Services, and the Bellingham School District. This program is funded by grants from the Department of Commerce and Office of Superintendent of Public Instruction for the purpose of offering support for unaccompanied homeless students and homeless families. The objective is to improve educational outcomes for identified students by supporting housing stability. Case management and housing navigator services provide in -school support, connection to coordinated entry and housing services, and diversion. A Home For Everyone 2019 25 Pillar 2: Quality Assurance A benefit that we anticipate from growing public interest and cross -agency collaboration is collective accountability and responsibility. Given the broad array of strategies, it will be necessary to have a multi -tiered governance structure to oversee and guide Plan efforts, with managers, supervisors, and front-line staff engaged, coordinated, and working towards the same goals. An engaged public will ensure that this is done transparently and that it remains a top priority. To further guarantee that programs are implemented as intended and that the plan results in quality services, the Whatcom County Health Department will use the action plan detailed in the table below. Quality Assurance Action Plan for Case Management Actions Who Frequency Milestones How to measure success? Contract WCHD Housing and Fiscal Annually or Monitoring is No findings issued to Monitoring Staff; City of Bellingham; biennially conducted as per partner agencies partner agencies funder requirements Robust training WCHD; Community Quarterly Trainings offered for Zero grievances filed provided for Training Committee; • Trauma -Informed against service providers; housing partners partner agencies Care housing staff reports that • Harm Reduction they consider themselves • Motivational supported and prepared interviewing through available training Survey WHSC WCHD Annually Partner agencies Surveys completed by a partner agencies complete surveys and majority of case share needs and ideas managers within the about their work coordinated entry system Survey a random WCHD Annually Clients complete Surveys call attention to sampling of surveys to share about system -wide issues that partner agency their experience with highlight training or clients case management supportive needs To assist organizations in coordinating service delivery, we need common standards and procedures while at the same time allowing for agencies to stay true to their missions. The common values and guiding vision needs to be shared and strategically communicated to the public as well as the participating partners that provide coordinated services. And it will be important that the work of this plan is reviewed by the very people it is intended to serve. Those who have been homeless in the past or continue to live without adequate housing need to have their voices heard as this plan and our programs change over time. Pillar 3c Case Management A third pillar that runs through the following strategies is high quality case management services for people experiencing homelessness, at risk of homelessness, or not yet stable in their new homes. Case management services may be needed infrequently or daily for households; briefly, for a month or two, or for a lifetime. Case managers throughout the housing system work diligently in increasingly complex systems to help individuals identify their strengths and overcome the barriers that led to homelessness. Clients are assisted with navigation of bureaucratic social services and medical systems, accessing legal counsel, managing difficult relationships, resolving landlord/tenant issues, and making ends meet in the face of economic disadvantages, among other roles case managers fulfill. Their more pragmatic support might involve taking clients to A Home For Everyone 2019 26 appointments or helping them to fill out paperwork, but they also must deal with behavioral health complications and cultural stigma that negatively impacts their clients. Case managers are most successful when they benefit from the support of system administrators, receive high quality training, have reasonably sized and appropriate caseloads, work in positive team -focused environments, and are recognized in a way that encourages them to stay in their jobs, build experience, increase skills over time. The need for additional case management positions in our homeless housing system has long been recognized by funders and nonprofit housing providers. However, funding levels have been insufficient to fill this gap. Increased capacity of case management is critical to ensuring an adequate level of support for responding quickly to crisis situations, to providing ongoing support to help build trust and avoid crises, and relieving strain on current case managers with unreasonable caseloads. More case management resources would also allow case managers to spend more time with colleagues and make important connections across the network of social support service providers. Smaller caseloads and more experienced staff are expected to lead to a decrease in the time it takes households to establish permanent housing, and access essential resources and supportive services. One area related to case management in which significant progress has been made is the increasingly intentional manner in which training has been provided locally and by state partners. A Community Training Committee comprised of Human Services and nonprofit staff came together in 2016 and began identifying the most critical training needs for direct service staff in homeless housing programs. In 2017, Whatcom County began assisting with the coordination of and funding for several key trainings. Maintaining this committee is a challenge due to limited staff capacity, yet efforts made to find quality trainers, who are vetted by Community Training Committee members and Human Services staff, have paid off as indicated by feedback forms collected at the events. Pillar 4c Whatcrm Hameless Service Center The fourth pillar of support for the following strategies is the Whatcom Homeless Service Center (WHSC), based in the Opportunity Council, which fulfills a unique role in our local homeless housing system. The primary functions of the WHSC, in addition to operating the county's Coordinated Entry system (see Strategy 1), are explained below. Leadership and expertise related to homelessness is provided by the WHSC county -wide. The WHSC Director serves in leadership roles as Chair for the Whatcom County Coalition to End Homelessness and the Steering Committee for the Coalition. The WHSC also has a responsibility for ensuring effective functioning of the homeless housing system in Whatcom County, working with government agencies at the local, state, and federal levels, to maintain a high -functioning system to the extent possible with available funding. The WHSC serves as a resource for the entire community on homelessness -related issues. Data Management is provided by the WHSC, the center for our Homeless Management Information System (HMIS).. Our local Systems Administrator for HMIS has three primary roles: 1) providing ongoing support and consultation for all local users of HMIS; 2) offering assistance accessing data reports by partner agencies of HMIS; and 3) monitoring data quality. The WHSC also assists with coordination of the annual Point in Time Count (PIT) for Whatcom County, which culminates in a report prepared by the WHSC, providing an analysis of data from the most recent and previous PIT Counts. Outreach provided by the WHSC Homeless Outreach Team (HOT) connects people experiencing homelessness with services. The HOT operates primarily in the City of Bellingham, which is the largest city in Whatcom County and the primary funder for the team. HOT's additional funding from the US Department of Veterans Affairs' SSVF (Supportive Service for Veteran Families) grant and the Substance Abuse Block Grant's Opioid Substance Use Disorder Program provide for modest outreach into the county and bring expertise and resources specifically to people with opiate use disorders. Outreach staff is available five days weekly and engages those new to homelessness, as well as those with a history of homelessness in the A Home For Everyone 2019 27 community. Assistance is offered to connect people to community resources, such as the WHSC, shower facilities, medical care, employment, and income supports. HOT focuses mostly on unsheltered households and encampments, but also does weekly on -site outreach at the Lighthouse Mission to facilitate check -ins for Coordinated Entry, perform intakes, and to provide additional resources and referrals. The HOT also provides support for businesses and community members in working through issues related to homelessness. Landlord liaison services were implemented in the WHSC in 2017 with funding from the City of Bellingham and the VA's SSVF grant. The landlord liaison's services are available to anyone, regardless of vulnerability or income, and include: Recruit new landlords to participate in the homeless housing system by choosing to rent to households exiting homelessness. This helps to increase the number of units available to people seeking re -housing opportunities. Maintain existing relationships through support, education, and mediation for tenant disputes. Communication and mediation from a third party is a positive influence on housing retention. Assist households experiencing homelessness with housing search and application support through the Housing Lab program, a weekly drop -in client -driven service that utilizes advocates who help create custom plans to help attain housing. This service reduces the time it takes for people to find new housing options and can also reduce reliance on vouchers or rental assistance. In addition to these three central services, the landlord liaison hosts a weekly Roommate Cafe for adults who are unable to afford living alone but need help finding good matches for roommates who are in similar positions. This assistance, in effect, creates arrangements that make housing affordable to people who would otherwise be unable to pay rent for a place of their own. The low -barrier, cost effective program is open to anyone experiencing homeless or housing instability and does not require participation in the Coordinated Entry system. A similar program, focused on the growing number of at -risk or homeless seniors, is the Generations Housing Program that helps seniors find roommates or host homes. Distribution of rental assistance for some eligible households is available through the WHSC. A wide range of rental assistance resources are provided to the WHSC through the County and City of Bellingham, along with federal and state grants. The WHSC works with partner agencies including Catholic Community Services, Lake Whatcom Treatment and Residential Center, Lydia Place, Northwest Youth Services, Opportunity Council, and Pioneer Human Services to distribute rental assistance. Unfortunately, the need for these resources exceeds the amount of financial support available. Prioritization for households most in need of rental assistance is determined through the policies and procedures of our Coordinated Entry system. Use of a coordinated entry system is the first of seven strategies, which include or are best practices in resolving homelessness. A Home For Everyone 2019 28 Evidence -Based Strategies The strategies below reflect a plan of action focused on meeting our goal and objectives. Strategies are evidence -based practices: tried and true methods that have been proven to affect and sustain changes when implemented correctly. The seven strategies below were components of the last local plan in 2012, and they will continue to be refined in the future to include new approaches to homelessness and to meet evolving local needs. Strategy lc A Centralized PcInt of Entry Whatcom County works closely with the Whatcom Homeless Services Center (WHSC) to operate a coordinated services approach for those seeking housing. The coordinated service protocol follows the Housing First approach, which has been shown to improve mental health and quality of life while decreasing health services use and improving housing stability.21 In an effective and efficient crisis response system, people are quickly identified, assessed, and connected to housing and homeless assistance based on their needs and strengths. Standardized tools are used and consistent practices are utilized to maximize transparency and fair distribution of scarce resources. Participant choice is provided to the greatest extent possible. Within the array of coordinated services provided by the WHSC, the federal, state, and locally supported Coordinated Entry (CE) system is a process that aspires to help all people experiencing a housing crisis in a defined geographic area. CE also makes strong efforts to ensure that all have a fair and equal access to assistance, with that assistance prioritized for those with the greatest needs. WHSC is the CE lead agency, and provides referrals to partner agencies for individuals or households that best match the type of housing and supportive services they provide. Prior to the introduction of the coordinated services approach, households seeking services needed to contact each agency independently and respond to information requests from each agency. This was a burdensome task, and often required people to relive trauma repeatedly as they spoke with the many intake professionals around the county. Now, a household can connect at the community resource center at the WHSC office and in effect, be connected with all of the housing services available from the entire network of Coordinated Entry agencies. Coordinated Entry evolves based on changing requirements from funders, community needs, resource availability, partner capacity, and emerging best practices. The Coordinated Entry lead for Whatcom County is the Whatcom Homeless Service Center (WHSC), a department of the Opportunity Council, which is a local not -for -profit organization based in Bellingham. A secondary entry point managed by Northwest Youth Services provides access for youth at a youth -specific provider location, and intakes are also completed by the Homeless Outreach Team specialists, at the DVSAS safe shelters with Lydia Place staff, at Opportunity Council's East Whatcom Regional Resource Center, and the Lake Whatcom Residential and Treatment Center. Partner agencies participating in our CE System in 2019 are listed on a chart found in the Appendix, along with the type of interventions offered and population(s) served. Partner agencies are nonprofits that specialize in serving Whatcom County residents with a history of homelessness. One achievement of this strategy since 2012 includes local implementation of the statewide homeless services database, the Homelessness Management Information System (HMIS), with the majority of CE housing partners. Additionally, an updated and more thorough risk assessment tool, the Service Prioritization Decision Assistance Tool (SPDAT) was adopted in 2019. The SPDAT scores those with highest level of vulnerability to be prioritized for housing and services. Community values also guide CE; families with children, veterans, seniors, and people experiencing chronic homelessness have been prioritized. Partner agencies providing case management and housing support receive referrals for the population they serve as program 21 Baxter AJ, Tweed EJ, Katikireddi SV, et al. J Epidemiology and Community Health 2019;73:379-387., https://iech.bmi.com/contenV'ech/73/5/379.full.pdf A Home For Everyone 2019 29 openings occur. There are hundreds of households awaiting housing on the Housing Pool (HP), and case management to assist those on the HP is limited to families with children and the most vulnerable single adults. LIneligible, Turned Away J Coordinated Entry Outreach and F_ Targeted Housing Pool with or System Entry Screening without Case Management It Diversion Services, Housing Lab, Roommate Cafe, etc. Private Market Housing — No Ongoing Support Housing Program with Short or Long Term Supports This diagram shows the pathways for housing services through the Whatcom Homeless Service Center In 2018, the most recent year for which we have complete data, there were 1,304 households that received some level of support at the Whatcom Homeless Service Center. These households included 2,281 individual people. In the state fiscal year (SFY) of 2018 (July 2017-June 2018), there were 1,698 project entries logged in Whatcom County's HMIS database. This includes services that range from one-time homelessness prevention funding to medium term Rapid Re - Housing (RRH) or long-term Permanent Supportive Housing (PSH) programs. The average length of time homeless while enrolled in programs, but before receiving permanent housing, was 161 days, and 60% of program exits were to permanent housing situations. Of all the people served, 55% were unsheltered at their time of entry. Of the people who exited to permanent housing over the last two years, only 10% returned to homelessness.22 Recently, new Coordinated Entry Guidelines have been released by the State Department of Commerce. CE systems statewide are also being evaluated by the Department of Commerce, and Whatcom County is awaiting a final evaluation report in response to the evaluation that took place in the summer of 2019. Coordinated Entry Action Plan Actions Who Timeline Milestones Prior to How to measure 2022 success? Implementation of WHSC Director and By end of 2019 n/a Results of monitoring revised 2019 CE Manager; CE Partners by Commerce; annual policies evaluations by WCHD 22 This data is updated annually by the Department of Commerce. Both current and historical data can be found here: https://public.tableau.com/profile/comhau#!/vizhome/WashingtonStateHomelessSVstemPerformanceCountVReportCardsSFY2018/ReportC and A Home For Everyone 2019 30 Establishment of WHSC Director and CE Governance CE Governance Records of meetings CE Governance Manager; WCHD Committee membership Committee will be will be kept by WHSC Committee Housing Program; established by WHSC formed and active with Committee members and approved by WCHD scheduled meeting by September 30, 2019 2. WHSC will ensure Committee will provide Changes incorporated Committee meets twice suggestions to into CE policies and annually. improve coordinated procedures entry Quarterly WHSC Coordinated by WCHD Beginning May, 2019 Improved system County report cards Partner and WHSC Director measures for partner Coordination and Manager; CE agencies Meetings Partners Strategy 2c Rapid Re—Hrusing Rapid Re -Housing (RRH) helps families and individuals living outdoors, in emergency shelters, or in transitional housing to obtain permanent housing through a custom package of supportive services and time -limited financial assistance. Households will typically pay 30% of their income towards rent, and the sponsoring agency will cover the rest of the rent. The model has shown positive results by helping households exit homelessness permanently. A fundamental goal of RRH is to reduce the length of time households are homeless. According to the United States Interagency Council on Homelessness, RRH moves people into permanent housing with costs that are significantly less than emergency shelter or transitional housing. The high rate of successful transitions that RRH provides and the absence of permanent subsidies are the key factors that make this such an economical approach. Because households enter leases directly with landlords, there is no obligation to relocate when rental assistance tapers off. This makes the transition to independence much easier for the household. The biggest challenge for RRH in Whatcom County is the lack of suitable units that are affordable to the households after the subsidies are discontinued. For households unable to acquire full time employment with adequate pay, or struggle to pay prior debts, keeping up on rent remains a challenge. Core components of RRH include finding available units, financial assistance for rent and move -in costs, and case management and other supportive services that promote housing stability. This is colloquially referred to as a "find, pay, and stay" model. Services are always voluntary and respectful of people's right to self-determination. Who is served? RRH serves more people than any other intervention type. Eligible families and individuals can receive RRH if they can live independently and maintain a lease. Partner agencies providing RRH in Whatcom County include Catholic Community Services, Lydia Place, Northwest Youth Services, and the Opportunity Council. Number served, cost, and length of time served: The table below provides information on these measures from the last two State Fiscal Years. A Home For Everyone 2019 31 Whatcom County Rapid Re -Housing Data for State Fiscal Years 2018 and 2019 SFY 2018 SFY 2019 Total Households served in RRH (service began or continued from previous year) 492 539 Total Households Entries in RRH (service began) 389 344 Households Entering from Unsheltered Homelessness 300 (77%) 235 (68%) Households Entering from Sheltered Homelessness 71 (18%) 83 (24%) Households Entering from Institutions 17 (4%) 22 (6%) Total Exits from RRH 347 397 Exits to Permanent Housing 255 (73%) 261 (66%) Exits to Sheltered Homelessness 12 (3%) 15 (4%) Exits to Unsheltered Homelessness 11 (3%) 46 (12%) Exits to Institutions 2 (1 %) 2 (1 %) Exits to Unknown Destinations 48 (14%) 56 (14%) This information is derived from data entered into the Homeless Management Information System by partners participating in Coordinated Entry in Whatcom County. Updates can be found online by accessing the Washington State Department of Commerce's Housing Assistance Unit dashboard: https://public.tableau.com/profile/comhau#!/. Strategy 3c Permanent Supportive Housing Permanent Supportive Housing (PSH) is a housing intervention based on the Housing First Model in which homes are provided for people who would otherwise be unlikely to maintain stable housing. PSH offers housing combined with supportive services for people with a history of chronic homelessness. In order to be considered as CH two requirements must be documented: First, that the Chronic Homelessness Often the public face individual has a disability. Secondly, the individual must have a documented chronic homelessnesss involves either history of homelessness for at least one year or on at least four occasions long-term (12+ months) or repeated (which totaled at least 12 months) in the last three years. Deep subsidies may periods of homelessness (totaling 12+ be provided for rental assistance. Although the experience of homelessness months over three years) as well as a can lead to health problems or make existing physical and mental illnesses disability. People experiencing chronic worse, PSH has been shown to improve physical and mental health and homelessness may be sheltered or reduce the need for expensive treatment services. People's lives improve unsheltered, and they are considered dramatically with PSH and the community benefits too. PSH is designed to the least likely to self -resolve theirexperience of homelessness. meet the long term needs of homeless individuals and families who have been A Home For Everyone 2019 32 chronically homeless using the Housing First model, which does not require any preconditions to housing or participation in supportive services. PSH interventions in Whatcom County may be provided in a staffed "single -site" facility or in unstaffed "scattered site" units. The increase of PSH units in Whatcom County has been among our greatest assets developed since our last Local Plan Update in 2012. Chronic Homelessness was identified as a likely (though unverified) characteristic of 165 unaccompanied households during the January 2019 Point In Time Count. This represents more than a 50% increase in the three preceding years and highlights a need that is growing faster than resources. An exciting opportunity to use federal funds (Foundational Community Supports) to sponsor care for these households may play a critical role in reversing the trend of a growing population of chronically homeless individuals. In January of 2019, the Whatcom County Point In Time Count identified 514 households experiencing homelessness. At the same time, an additional 350 formerly homeless households were enrolled in Whatcom County's permanent supportive housing programs, according to our Homeless Management Information System data. These 350 households included 530 household members who would likely have remained homeless were it not for the permanent supportive housing programs. In the spring of 2019, when the most recent county -wide survey of housing resources was conducted, there were 365 project beds in permanent supportive housing projects for people with disabilities and another 213 beds for people without diagnosed disabilities. The total cost of administering these programs, including both the facilities and services, was approximately $4,012,160. Looking at just the units dedicated for people with disabilities, and the fact that the more robust service need necessitates higher spending levels, it's not surprising that the price per unit is significantly higher. The total operating and service expenditures to house this population totaled $3,661,247 in State Fiscal Year 2019, which amounts to just over $10,000 per bed year. A 2017 study conducted by RAND Corporation found that similar interventions (high intensive permanent supportive housing) in Los Angeles County provided net savings to their communities of approximately 20% while improving the lives of the individuals they housed. Cost savings were primarily attributed to fewer ER visits, fewer inpatient hospital stays, and reduced outpatient visits as well as decreased use of financial assistance for indigent adults.23 If comparable savings are found in Whatcom County, the 365 beds dedicated to PSH would have generated positive economic externalities (social, legal, and medical) of approximately $732,250 ($2,000 per person) above the cost of providing the services. In other words, for every $100 spent serving this population, $120 of benefit is returned to the community. The state and locally -funded Consolidated Homeless Grant's primary performance measure for PSH is the exits to or retention of permanent housing. The 2018 State Fiscal Year baseline for Whatcom County was a 93% retention rate, which is a remarkable percentage for those members of our community with lengthy histories of homelessness and a disability. The more intensive support provided for people in PSH may be a significant reason for the high percentage of retention of and exits to permanent housing for this subpopulation. In the 2019 State Fiscal Year, this retention rate increased to 97%, a reduction of more than 50% in the negative discharges and putting Whatcom County's rate above the state average of 95%. PSH has clearly seen success for some of our most vulnerable people in the community. 23https://www.rand.org/contenVdam/rand/pubs/research reports/RR1600/RR1694/RAND RR1694.pdf A Home For Everyone 2019 33 Strategy 44 Increase the Supply cf Affrrdable Hcusing Housing is considered affordable when rent or mortgage expenses account for no more than 30% of gross household income. People are considered severely cost burdened when they pay 50% or more of their gross income for housing. Transportation needs must be considered when providing affordable housing because it is critical for connecting people to jobs, schools, health care, and child care. Many of the more affordable places to live in Whatcom County require households to incur greater expenses associated with commuting, both financially and in terms of their time. One measure, the Housing and Transportation Affordability Index, considers housing as affordable if the combined housing and transportation costs are less than 45% of household income. Although eviction and housing loss are cited by a large number of Point In Time respondents as factors leading to homelessness, the rate is particularly high for single parent households with children. This group in particular appears to be strongly impacted by financial constraints exacerbated by high housing costs. When surveyed for the Point In Time count, single parent households reported below average rates of mental illness, substance abuse, and other disabilities compared to the general homeless population, but struggle to maintain housing nonetheless. One contributing factor is likely the high cost of childcare in Whatcom County, which was found to have among the least affordable childcare in Washington State.24 Housing affordability is the product of two distinct factors: the price of rent, and the tenant's income and ability to pay. One way to shrink the gap between ability to pay and price of rent for many households is through rental assistance programs that subsidize some or all of the household's rental payments. The Bellingham Housing Authority uses funding from HUD to issue rental vouchers to eligible households to the greatest extent possible. Another source of federally funded rental assistance is to the HOME Consortium of Skagit, Whatcom, and Island Counties. This consortium allocates federal funds to the Opportunity Council for use outside of the City of Bellingham in Whatcom County, as well as locations in most of Skagit and Island Counties. The City of Bellingham also provides HOME -funded and local Housing Levy -funded rental assistance to the Opportunity Council, Lydia Place, and NWYS as part of or in addition to services contracts that support clients with case management. The need for affordable housing is acknowledged by local officials in Whatcom County. In the first half of 2019, the permitting office at the City of Bellingham issued permits for 450 new units, which is on track to surpass the 785 permits issued in all of 2018 and 578 in 2017.25 At the same time, the Small Cities Caucus of Whatcom County has formally expressed interest in using local Economic Development Investment funds to renew (and increase) funding for the Homes Affordable For The Workforce program. In 2018, City of Bellingham residents approved an initiative to renew and strengthen a tax levy that will provide a variety of housing -related supports for at least ten more years. The smaller cities of Whatcom County however have not found support for these types of programs and may need more support from county government to address the needs that exist in their communities too, albeit at a smaller scale. This need for affordable housing in rural areas of Whatcom County persists, and is addressed in the action plan that follows. A number of local groups and agencies have organized to address the challenge of our affordability crisis. Not -for -profits, such as Whatcom Skagit Housing, Habitat for Humanity, and Kulshan Community Land Trust have contributed greatly to the 24 https://childcareawarewa.orq/wp-contenYuploads/2019/05/2018-Affordability-Analysis-by-County-2019-04-08-FINAL.pdf 25 https://www.cob.0rg/services/permits/Pages/activity.aspx A Home For Everyone 2019 34 construction and retention of housing affordability for aspiring homeowners. The Whatcom Housing Alliance, a broad alliance of public health, economic development, housing development, and private business owners is working to advance diversity and affordability throughout Whatcom County. The City of Bellingham sponsors a down -payment assistance program for first time homebuyers with modest incomes and makes use of both federal HOME funding and local funding derived from their housing levy to support low-income renters. The City of Bellingham also funds a grant program through the Opportunity Council that offers health and safety repairs for residents of mobile home parks. This grant allows residents to retain their existing affordable housing, and the city is currently assessing potential planning, zoning, and funding strategies to further support mobile home parks over time. Affordable Housing Action Plan Actions Who Timeline Milestones Prior to How to measure 2022 success? Prepare for expiration of federal WCHD and By end of Plan developed to help Households losing affordable housing requirements at risk community 2020 households maintain affordability protections of losing affordability requirements partners tenancy or to relocate do not become without entering homeless as a result homelessness Conduct needs assessment to measure WCHD and By end of Needs assessment Strategy developed that the need for farmworker housing community 2020 complete and will address housing together with identified community partners recommended needs of farmworkers in partners that work with this community interventions compiled Whatcom County Partner with organization(s) to conduct WCHD and By end of Needs assessment Strategy developed that a needs assessment and explore the community 2020 complete and will address housing need for rural housing together with partners recommended needs of residents in identified community partners, such as interventions compiled rural Whatcom County the Opportunity Council's East Whatcom Regional Resource Center Federal HOME Consortium funding WCHD, By end of HOME Consortium An increased proportion contributes to affordable housing Consortium 2020 funding is used to support of the Consortium development or acquisition in Whatcom partners, down payments for first- funding is used to County and local time homebuyers or to support rural or small housing provide rental assistance city Whatcom agency to low-income renters households Apply annually for a Community WCHD staff Annually A block grant is awarded Grant spending will be Development Block Grant from the for a project based in accompanied by reports Washington State Department of Whatcom County; Project that quantify number of Commerce that support affordable increases supply of households supported housing in Whatcom County (outside of affordable housing in by the grant Bellingham city limits) Whatcom County A Home For Everyone 2019 35 Strategy 5c Heamelessness Prevention and Diversion Although the most urgent priority of our homeless housing system is to assist the most vulnerable who have lost their homes, some resources are used to divert and prevent certain households from ever becoming homeless or from returning to homelessness. Homelessness prevention and diversion are key components in an effective homeless crisis response system, as they can ultimately reduce the size of a community's homeless population.26 According to the National Alliance on Ending Homelessness, prevention can help households avoid homelessness by preserving their current housing situation, while diversion assistance helps people seeking shelter by helping them identify alternatives and supportive services available.27 The Substance Abuse and Mental Health Services Administration (SAMHSA) reports that research indicates prevention interventions are more cost effective than assisting people after homelessness occurs.28 Examples in which these two interventions are offered by local housing partners are described below. Diversion is typically used for families with children or seniors that need briefer and less intensive assistance. Short-term case management and services are offered to help the household identify available resources to find an affordable and safe home or maintain stability in the home where they currently reside. The diversion case manager uses practical methods to steer families away from homelessness, which may include advocacy with landlords, or negotiated agreements with an amiable relative that has housing available. Diversion is intended to be used as a first response in working with families experiencing housing instability. The Opportunity Council reported in 2019 that a grant -funded diversion program they implemented from 2017-2018 had a 69% success rate in keeping households from being added to the Housing Pool, primarily by relying on their own resources and social support networks. The program served approximately 50 households per year and managed to divert more than half without any direct financial assistance. This diversion program, funded by the Seattle non-profit, Building Changes, through a 3-year nonrenewable grant, came to an end in the summer of 2019.21 The 80% success rate for participant diversion from homelessness over the 3 years this program operated and relative low cost of administration firmly established it as an important program to maintain in our local continuum of care. The non-renewable grant was so successful that the Opportunity Council moved other funding from traditional homeless prevention to continue the important work of diversion into the future. While there will be a gap in funding that was formerly used to cover rent shortages formerly targeted with prevention funding, the impact and efficacy of diversion was deemed too valuable to let expire. In 2019, the City of Bellingham began funding a new diversion program delivered by the Opportunity Council that assists seniors experiencing homelessness and families with children who are at risk of homelessness. This diversion program is intended to re -house households and support housing stability without relying on other more conventional, longer -term programs. The program offers flex funding, deposit assistance, and case management for as many as 72 households, including 36 households that include seniors, and 36 households that include children. County funding from the Consolidated Homeless Grant (CHG) also began supporting a family diversion program in mid-2019, which primarily offers deposit assistance. Previously, CHG funding had been used for prevention. Other resources are used locally to provide additional prevention funding for veterans as follows: • The Veteran's Assistance Fund (VAF) assists eligible veterans with eviction prevention using local veteran -specific funding 26 https://www.usich.gov/resources/uploads/asset library/Prevention-Diversion-Rapid-Exit-July-2019.pdf 27 https://endhomelessness.org/ending-homelessness/solutions/crisis-response/ 28 https://www.samhsa.gov/homelessness-programs-resources/hpr-resources/housing-shelter 29 https://buildingchanges.org/strategies/diversion A Home For Everyone 2019 36 • A large federal grant awarded to the Whatcom Homeless Service Center, referred to as the Veterans Affairs' Supportive Services for Veteran Families (SSVF), also offers prevention resources for veterans. The Whatcom Homeless Service Center reports that from 2011-18, a total of 735 total client households were served with the VAF and/or the SSVF program, including 328 households who were re -housed and 407 households who received homeless prevention services. From a wider perspective, there are many other ways of preventing homelessness further upstream, such as an adequate supply of affordable housing, offering vocational and financial skills, and sufficient behavioral health services. For the purposes of an effective homeless crisis response system, however, interventions generally focus more narrowly on households who are already on the brink of experiencing homelessness. Strategy Ft Interim Housing Interim housing is the general term that describes both emergency shelters and transitional housing. Emergency shelters are usually easier to access and are intended for shorter durations than transitional housing, but there is a wide range of approaches to this type of shelter. For purposes of the Point In Time Count and official definitions used by HUD and the Department of Commerce, individuals staying in emergency shelters and transitional housing continue to be homeless until they're able to find a more permanent housing arrangement. Emergency shelters may operate on a night -by -night basis and require shelter users check in each evening. Most night -by -night shelters allow users to stay for as many nights as necessary. Other emergency shelters may limit stays to 90 days and encourage shelter users to find new housing resources as soon as possible. Transitional housing placements may last as long as two years before participants are required to move. When stays in transitional housing reach their limits, residents are required to move to a different residence, and therefore are still considered homeless while in transitional housing. For more detail about Whatcom County's interim housing, please refer to the appendix. Interim housing resources are best used in support of the bigger goal of helping people get into permanent housing as quickly as possible. Time spent in emergency shelters or transitional housing units can be used to prepare individuals or families for independent or supported living. Often, those using interim housing shelters need time to connect with economic or medical services, resolve legal issues, and/or connect with other community supports. Because the current housing stock is unable to meet the demand for immediate housing for all, these interim programs are a resource for people waiting for longer term placements. However, because people served in these programs remain in a state of homelessness and because these programs are much more costly than rapid re -housing, precisely targeting people for these services is a must. Significant changes have occurred in the need and availability of shelter beds in Whatcom County since the last Local Plan Update, and offering beds to the unsheltered homeless population remains an urgent priority for the community. The largest interim housing provider in Whatcom County is Lighthouse Mission Ministries (LMM), which houses approximately 250 people at any given time in various arrangements ranging from low -barrier night -by -night shelter, to residential interim housing options as part of longer -term programs. In the fall of 2016, LMM opened a low -barrier shelter, and increased their capacity to serve an additional 80 individuals beyond what already existed in the community. They have since been able to increase this number further, and have been willing partners with other agencies and organizations who have stepped up to help those experiencing homelessness, especially during the winter when local capacity to provide shelter is severely strained. LMM's primary facility that hosts shelter beds has an interim permit that will expire at the end of 2022, putting urgent pressure on the need to find permanent shelter facilities that offer adequate capacity, as well as space for hygiene facilities and other social and health services. A Home For Everyone 2019 37 As shown in the appendix, LHM is one of a number of providers that participate in interim housing services, but the demand for shelters is far from being met in Whatcom County. The Point In Time Count of January 2019 identified nearly 300 individuals who were unsheltered in Whatcom County. And while it's true that some of these individuals do not wish to stay in shelters, it's also likely that there are many more unsheltered individuals in Whatcom County that were not counted. In 2018 a group of elected officials and community stakeholders attempted to identify a site for a permanent night -by -night shelter in Bellingham but was unable to find a location that met all of their criteria. Increasing the capacity of existing shelters and adding additional shelters for populations with special needs remain priorities for the local community. In the near -term, work is being done to establish sites and develop policies for severe weather shelters that will operate on an as -needed basis when weather presents life -threatening conditions, and to add additional capacity throughout the winter months when those in need would otherwise be turned away when all available beds are expected to be filled. The Consolidated Homeless Grant's performance measure for Interim Housing is the percent of exits to permanent housing. The SFY 2019 baseline is 38% for emergency shelters and 66% for transitional housing. The Whatcom County rates are 32% and 52% respectively, indicating room for improvement in our interim housing projects. The target is an increase of 5% for each intervention by June 30, 2020. Strategy 7c Ecc noc mic Security While circumstances vary, the main reason people experience homelessness is because they cannot find housing they can afford. Loss of a job, medical bills, or other emergency expenses can lead to inability to pay the rent, then eviction, and eventually homelessness. For the past several years, during the annual Point In Time Count, household economic factors topped the list of reasons for homelessness; those being the inability to pay rent or mortgages, and job loss. The good news is that while economic insecurity is a significant factor as a cause of homelessness for many, the strategy of creating economic security provides a way out of homelessness and supports people at risk of homelessness. Providing services to help people increase workforce skills, build assets and manage income, maximize their earning potential, accessing affordable housing, and avoid financial disruptions (such as large medical bills) are effective at preventing or ending homelessness for many. In Whatcom County, economic security for those experiencing homelessness can be increased through a myriad of pathways. However, programs designed to connect people to employment need to respond to the concurrent needs of people who have been or still are homeless. Examples of this type of support offered in the community follow. Income/Employment Resources related to increasing income and employment or providing financial stability in Whatcom County includes: Programs to Improve Economic Stability Vocational Food and Financial Direct Financial Physical and Behavioral Focus Training and/or Basic Planning / Support (SSI / Health Care for People Population Supported Needs Financial Literacy SSDI) Experiencing Employment Homelessness Youths (13-17) 1,9 1 1 10, 11, 12 Youths (18-24) 1, 2, 3, 4, 5, 9 1,2, 5 1, 2, 6, 7 5 10, 11, 12 Veterans 2, 3, 4, 5 2,5 2, 6, 7 5, 13 10, 11, 12 A Home For Everyone 2019 38 Adults 2, 3, 4, 5 2, 5 2, 6, 7 5 10, 11, 12 Seniors 2, 3, 4, 5 2,5 2, 6, 7 5 10, 11, 12 People with 1,2, 3, 4, 5, 10 1,2, 5 2, 6, 7 5 10, 11, 12 Disabilities 1. Northwest Youth Services 8. Department of Children, Youth, and Families 2. Opportunity Council 9. Job Corps 3. WorkSource 10. SeaMar 4. Goodwill 11. Unity Care NW 5. Department of Social and Health Services 12. Compass Health 6. Whatcom Asset Building Coalition 13. Whatcom County Health Department's Veterans 7. Whatcom Dream Office Health Management's Role in Financial Stability Economic security can also be strengthened with affordable health care by reducing costs and improving health and capacity for work. Two federally qualified community health centers serve a high number of those experiencing homelessness in Whatcom County. • Unity Care Northwest offers a full range of health care services in Bellingham and Ferndale. Payment is based on a sliding fee scale for uninsured patients or with high deductibles and co -pays. Psychiatric care and mental health specialists are available, as well as health coaching, dental care, and general medical care. • Sea Mar Community Health Center offers similar services, along with long term care services and Health Care for the Homeless. The Health Care for the Homeless program, available in Bellingham, includes case management, migrant outreach, shelter outreach, food vouchers, community voice mail, and bus and shower passes, among other services. Economic Security Action Plan Actions Who Timeline Milestones Prior to How to measure 2022 success? Support federal, state, and local WCHD, Continuous Local priorities and ideas Whatcom County policies that contribute to the economic interested are included in new policy Coalition to End wellbeing of low-income populations community agendas Homelessness and reduce homelessness; connect members, meetings include time interested community members with the WLIHA for policy suggestions Washington Low Income Housing at least once per year Alliance (WLIHA) Organize a resource fair that connects WCHD and Once Resource fair held in 2021 Number of attendees case management staff and other community every two and number of interested professionals to learn about partners years participating various organizations working in organizations that Whatcom County to promote economic table at the event opportunities and stability A Home For Everyone 2019 39 Statewide G!zal and Qbjectives Washington State is adopting the 2018 federal strategic goal to end homelessness and the federal criteria and benchmarks for ending homelessness for each subpopulation. This plan is required to include the five objectives that have been adopted by our state partner, the Department of Commerce. While the objectives and measures of success are mandatory components of the local plans, the methods by which we achieve success are created specifically for Whatcom County. This local methodology encompasses the actions, responsible parties, timeline, milestones prior to 2022, and how success will be measured in the charts under the following five objectives. The seven strategies of our local plan, included in an earlier section, support the accomplishment of these objectives. Objective 1: Quickly identify and engage people experiencing homelessness under the state definition, and all unaccompanied youth under any federal definition, through outreach and coordination between every system that encounters people experiencing homelessness. Measure of Success Action Responsible Parties Timeline Milestones Prior to 2022 How Success Will Be Measured 1.1 Street Outreach will 1.1 a Increase training 1.1 a WCHD; 1.1 a 3-4 local 1.1 a Trainings will 1.1 a % exits to increase the percentage of opportunities for outreach and WHSC; trainings occur according to positive outcome exits to positive outcome day center staff in behavioral Street offered annually timeline; all staff destinations destinations to the level of the health care, community Outreach for outreach working in outreach increase by 2% top performing 20 percent of resources, trauma informed staff; NWYS workers will receive training annually and by at homeless crisis response care, motivational interviewing, staff at beginning in in at least 3 areas least 5% between systems nationwide. & harm reduction strategies, to Ground Floor. 2020 listed by the end of 1/1/20 and 6/30/22 give them tools to support each calendar year. people moving indoors. Measure of Success Action Responsible Timeline Milestones Prior How Success Will Parties to 2022 Be Measured 1.1 b Increase use of 1.1 b WCHD; 1.1 b Annual 1.1 b Reduction in 1.1 b PIT annual emergency shelters by City of increase in # of proportion of report on expanding the total capacity, Bellingham; shelter beds unsheltered sheltered/unshelter improving accessibility, partner and in households by 2% ed; expanding choice, and agencies proportion of annually and a HMIS; improving quality of stay providing people who are minimum of 6% by Annual Report (# of shelter homeless that 2022; provide more ES units reported) stay in case management emergency to increase shelters; and availability of PSH fewer people unsheltered 1.2 Compliance with state and 1.2a Conduct annual 1.2a WCHD 1.2a Annual 1.2a Full 1.2a Data quality federal Coordinated Entry evaluations of policies and & WHSC; evaluations of compliance with scores on County Data Collection requirements make adjustments as WA State CE by WCHD contractual report cards show in order to build and maintain necessary with guidance by Dept. of due in obligations and consistent active lists of people Commerce; receive technical Commerce; February; Commerce and improvement on experiencing homelessness assistance by Commerce in providers monitoring of HUD requirements annual basis and to track the continuing to build and using HMIS CE by homelessness status, maintain active lists as practice Commerce engagements and housing evolves placements for each household. 1.3 Increase share of 1.3a Increase engagement of 1.3a WHSC, 1.3a Annual 1.3a At least 60% 1.3a County report individuals served who are unsheltered population and Street improvements will enter from cards; HMIS data entering services from collect data to capture Outreach unsheltered unsheltered homelessness to transitions into shelters agencies, homelessness at least 60% WCHD, shelter providers C1i Measure of Success Action Responsible Parties Timeline Milestones Prior to 2022 How Success Will Be Measured 1.3b Coordinated Entry system 1.3b WHSC, 1.3b Quarterly 1.3b At least 60% 1.3b County report to hold meetings for Street Street Meetings will enter from cards; HMIS data; Outreach and Referral Outreach unsheltered partner data Specialist staff to review agencies, homelessness progress of unsheltered WCHD receiving housing Where we are now: Program directors from Coordinated Entry partners have traditionally met on an as -needed basis to address system challenges as they are identified. Regular meetings with this team, as have been recently scheduled, are anticipated to improve coordination and make this system more efficient. The table to the right shows the total number of people on the Housing Pool in January of each of the last five years. Although the number has generally decreased since a high 2017, it remains above a realistic number of who can be served in a reasonable time. Additional measures will be taken to reduce the number of people placed on the Housing Pool list who are unlikely to be served, thereby conveying a more realistic expectation among people in need of services. According to Point In Time Counts, the ratio of unsheltered individuals has been increasing over time. The average percent of unsheltered individuals was 28% from 2008-2011, but rose to 44% from 2016-2019. Services for people experiencing unsheltered homelessness will be a priority. This includes both outreach efforts and the myriad of factors that can lead unsheltered individuals and households to choose to stay in shelters instead of alternative and less healthy arrangements. Although the drop from 2018's PIT to 2019's PIT count of unsheltered homelessness fell by 23%, continued attention and effort will be required to decrease the number further. Measuring the unsheltered population and the movement from unsheltered to sheltered locations is particularly challenging in our community because there are gulfs between data collected at the largest shelter (LMM's Drop -In Center), the Homeless Outreach Team (HOT) field staff, and the Homeless Management Information Systems. While the HOT focuses their efforts on unsheltered individuals and households in the field, a day center for homeless youths provides drop -in services for the county's youths and young adults at a set location. The Ground Floor was developed by the First Congregational Church of Bellingham in partnership with Northwest Youth Services. This day center was extensively remodeled from an underused basement in 2018 and began operating in early 2019. The Ground Floor provides access to free laundry machines, free essential needs (hygiene items, clothing, food, etc.), private bathrooms and showers, study spaces, and quiet rooms for rest and regrouping. Staff is available to offer support, and to connect youth with other resources necessary to end homelessness. Ongoing operations of the Ground Floor are made possible by funding from the City of Bellingham. A further expansion of the hours, services, and resources currently offered at the Ground Floor as additional funding becomes available would have a positive impact on young people presently experiencing homelessness or at risk of becoming homeless. Average number of active households Year on Housing Pool (January) 2015 487 2016 659 2017 686 2018 512 2019 524 Cyr One area of renewed commitment has been to provide trauma -informed care and harm reduction for front-line staff to increase their skills when work with people who have experienced trauma or may struggle with behavioral health disorders. This is expected to improve outcomes for the unsheltered and/or isolated households in Whatcom County as a result of more positive interactions working with agency staff and better communication of needs. Funding has been set aside by the Whatcom County Health Department specifically for training community workers who work directly with individuals experiencing behavioral health disorders. Number of Unsheltered Individuals 500 , 400 300 200 100 0 2008 2010 2012 2014 2016 2018 Figure 9: Number of individuals experiencing unsheltered homelessness during Point In Time counts (2008-2019). Ratio of Unsheltered Homelessness 50% 40% - 30 20% 10% 0% 2008 2010 2012 2014 2016 2018 Figure 10: Percent of people experiencing homelessness who are unsheltered during Point In Time counts (2008-2019). 43 Rate of Homelessness in Whatcom County 0.50% 0.40% 0.30% 0.20% 0.10% 0.00% ' 2008 2010 2012 2014 2016 2018 Figure 11: The Percent of Whatcom County residents experiencing either sheltered or unsheltered homelessness during Point In Time counts (2008-2019). The rate of homelessness was 0.29% in Washington State in 2019 and 0.17% nationally in 2018 (most recent available data). Vrlylfl OI rrumudrn rdrLlGlpdfll5 Rapid Re -Housing Origin of Program Participants 1 ■ Institutional Setting Unsheltered Homelessness ■ Sheltered Homelessness ■ Permanent Housing Interim Housing 1 68 Unknown V 60 This graphs show the previous housing arrangements for households entering into Rapid Re -Housing (left) and Emergency Shelters or Transitional Hrnisinn (rinht) diirinn Stata Ficral Yaar g(119 15MAI Objective 2: Prioritize housing for people with the greatest need. This objective refers to people living unsheltered, in emergency shelters, and in transitional housing. Implementing changes so our system enables people to move quickly into permanent housing is not only a cost -saving and humane measure, but achieves what people want - a home of their own. The primary mechanism for housing prioritization is our Coordinated Entry system operated by the Whatcom Homeless Service Center. A standardized assessment, OrgCode's Service Prioritization Decision Assessment Tool (SPDAT)30, is in use to objectively determine the level of need among households requesting services. As program openings occur, level of need is used to prioritize services for eligible households. Measure of Success Action Responsible Timeline Milestones Prior to How Success Will Parties 2022 Be Measured 2.1 Compliance with state 2.1 a Review 2.1 a WHSC & 2.1 a Quarterly 2.1 a Quarterly 2.1 a Data quality and federal Coordinated requirements with WCHD meetings will be held reports show Entry requirements for all project staff regularly with new staff consistent projects receiving federal, beginning in 2020; improvement; state and local homeless annual meeting with all monitoring by funds HMIS active staff by WCHD and 2020; new governance Commerce results committee meets in no findings or biannually beginning in issues. 2020 2.2 Revisit the Coordinated 2.2a Implement 2.2a WCHD, 2.2a WCHD, 2.2a Number of youth- 2.2a Point In Time Entry Core Element recommendations in WHSC & WHSC & NWYS headed households in reports recommendations and the consultation with local NWYS will meet annually Point In Time counts Office of Homeless Youth's youth services to respond to decreases Five Recommendations for provider; assess need changes; decision Making Coordinated Entry for additional access to implement Work For Youth and Young points for CE for youth recommendations Adults annually made by 2/1/20. 2.3 Successful 2.3a Update 2.3a WHSC 2.3a New tool in 2.3a SPDAT 4.01 2.3a A detailed implementation of assessment tool to use for select assessments complete assessment is prioritization policies for all more accurately populations by for majority of highly available for projects receiving federal, determine needs and end of 2019 vulnerable households placements in state and local homeless improve referrals on housing pool list services/program funds, resulting in from the housing 30 https://d3n8a8pro7vhmx.cloudfront.neVorgcode/pages/313/attachments/original/1479850999/SPDAT-v4.01-Single-Fillable.pdf?1479850999 5W Measure of Success Action Responsible Parties Timeline Milestones Prior to 2022 How Success Will Be Measured prioritized people pool list for the consistently housed in a majority of timely manner prioritized households 2.3b Streamline 2.3b WCHD, 2.3b New referral 2.3b Regular meetings 2.3b Fewer referral process and WHSC process in place to discuss referrals negative outcomes communication by end of March with all relevant for clients in between CE lead and 2020 agencies programs partner agencies 2.3c Increase the 2.3c WCHD, 2.3c Increase to 2.3c Maintain level of 2.3c County report percent of system WHSC, partner 60% by unsheltered entries at cards from entries for households agencies 06/30/2020 60% or higher Department of who were previously Commerce unsheltered or fleeing domestic violence to 60% Where we are now: The prioritization of services and resources for people in need is an ongoing challenge. Different opinions, perspectives, and values exist along a continuum. Funding requirements from HUD and the Washington State Department of Commerce require that the most vulnerable - those with the greatest needs - are prioritized for services because they are most likely to suffer the greatest harm as a result of being turned away from services. Much of the state and federal funding spent locally is designated to support people who are experiencing chronic homelessness, which is both 12 months or more of homelessness either continuously or in four or more episodes over the last three years, and the presence of a professionally recognized (and documented) disability. On the other end of the spectrum, others are quick to point out that a greater number of people could be served if resources were spread more thinly for those who need significantly less support- so called "light touch" populations. There are also strong opinions in support of specific special populations - homeless youths, seniors, families with young children, veterans, individuals with medical complications, people with developmental disabilities, and for people with mental illness. Because the needs of the community so greatly dwarf the resources devoted to resolving homelessness, conflicting values about prioritizing those resources will persist. The Whatcom County Health Department's housing program budget is funded with seven distinct revenue sources, each with its own set of eligible expenses and household eligibility criteria. Details about revenue, expenditures, and eligible uses of funds are available on the Whatcom County website, from the Washington State Department of Commerce, from HUD, in Washington State Administrative Code, and in the Revised Code of Washington. Where flexibility exists, the health department strives to gather input from diverse stakeholders that work in housing -related fields, from elected officials, from open public meetings of the Whatcom County Housing Advisory Committee, from the general public, and from people who have the lived experience of homeless. M. Objective 3: Operate an effective and efficient homeless crisis response system that swiftly moves people into stable permanent housing. For people who experience homelessness, their time without housing is often traumatic, dangerous, and fraught with significant risks to their health. For these reasons, as well as others, it is important to strive to make these homeless experiences as brief as possible. To quickly re -house an individual or family there must be effective outreach, accessible intake processes, and program capacity to enroll new clients. A key challenge in program capacity has been the scarcity of vacancies and cost of rentals, as detailed on page 11. Many programs struggle to exit households from interim housing or ongoing case management, and rising rents have made it very difficult to continue to expand RRH programs that require rental assistance. State Fiscal Year Average number of days spent homeless before housing provided 2015 81 2016 112 2017 172 2018 161 Table 1: Time spent homeless in any living arrangement before being housed State Days in Interim Housing Days in Interim Housing Fiscal before enrollment in before enrollment in Year Permanent Housing Permanent Housing Projects (mean) Projects (median) 2018 126 63 2019 93 44 Table 2: Length of time in emergency shelters or transitional housing before obtaining permanent housing. This does not include time spent unsheltered or in an emergency shelter or transitional housing facilities that does not participate in Washington State's HMIS data system. It is encouraging to see the length of time decrease in the two tables above from 2017 through present, but it does not capture the experience of all people facing homelessness. According to the 2019 Whatcom County Point In Time Count Report, roughly 20% of the people counted in 2019 were also counted in 2018, and 11% were also counted in 2017. This means that 20% of the people (about 140 individuals) were in roughly the same position they had been in full year ago. Measure of Success Action Responsible Parties Timeline Milestones Prior to 2022 How Success Will Be Measured 3.1 Increase percentage of 3.1 a Implement 3.1 a WHSC, 3.1 a TBD 3.1 a TBD 3.1 a TBD exits to permanent housing to recommendations from CE WCHD the level of the top performing assessment 20 percent of homeless crisis 3.1 b Improve referrals to 3.1 b All 3.1 b 3.1 b Increased 3.1 b County response systems nationwide. better match needs of clients agencies Continuous percent exits to Report Cards; participating in permanent housing HMIS data from HMIS by 2% annually from WHSC 2019 to 2022 EIN 3.1 c Improve exits to 3.1 c WCHD, 3.1 c 3.1 c Increase system- 3.1 c County permanent housing from all partner Continuous wide average or Report Cards programs by 5% by agencies successful exits to 06/30/2020 70% 3.2 Reduce returns to 3.2a Build partnerships with 3.2a WCHD 3.2a 3.2a Increased 3.2a Quarterly homelessness after exits to behavioral health providers Continuous number of clients reports from PSH permanent housing to less and expand access to accessing BH facilities; County than 10 percent behavioral health services services Report Cards 3.2b Strengthen landlord 3.2b WHSC 3.2b 3.2b Annual housing 3.2b ILL Monthly liaison program Continuous related contacts from reports ILL program increased 3.2c Reduce returns to 3.2c WCHD, 3.2c 3.2c Returns to 3.2c County homelessness to 5% or less WHSC, partner Continuous homelessness will Report Cards by 2024 agencies reduce to 7% or less 3.3 Reduce average length of 3.3a Increase case 3.3a WCHD 3.3a When 3.3a Average length 3.3a County stay in temporary housing management to decrease size and case funding is of stay in ES and TH Report Cards; projects to less than 90 days. of caseloads as funding management available decreases quarterly reports allows partners from agencies 3.3b Respond quickly to 3.3b WCHD; all 3.3b 3.3b Reasons for 3.3b Analysis lengths of stay in excess of 90 relevant ES Quarterly extended stays are conducted to day; develop permanent case documented in client determine causes housing plans within 14 days management and agency files of long stays; after client enters interim and shelter reduction in housing providers average # of days spent in ES and TH projects LK Objective 4: Project the impact of the fully implemented local plan on the number of households housed and the number of households left unsheltered, assuming existing resources and state policies. Measure of Success Action Responsible Parties Timeline Milestones Prior to 2022 How Success Will Be Measured 4.1 An estimate of people experiencing 4.1 a Update 4.1 a WCHD 4.1 a By 4.1 a 4.1 a Tool attached homelessness that will be housed during modelling tool September 01, Completed as appendix to this 2024 after successful implementation of the provided by 2019 plan update and local plan using existing resources, and the Commerce with subsequent count of households left unsheltered at a latest numbers to updates point in time in 2024, based on credible improve accuracy 4.1 b Make annual 4.1 b WCHD 4.1 b By 4.1 b Annual 4.1 b Annual data and research; including the data assumptions, calculations, and related adjustments in September 1 St updates updates will citations necessary for outside parties to response to of each year include updated review and reproduce the estimate variations from 2020-2024 appendix predictions The model provided by Department of Commerce predicts that the number of unsheltered homeless households will decrease by 24 over the next five years if demographics and housing costs remain stable, given the current performance of our crisis response system. However, even modest growth in population and rents will reverse the predicted decrease. The table below highlights six potential population and rent scenarios: Predicted change in Annual funding increases required to Population Growth Rent Growth number of unsheltered offset inflation (price of service (annual %) (annual %) households in 2024 delivery) and to overcome scenario's increase of population and rent prices Scenario 1 0 0 -24 $111,272 Scenario 2 0 3 -8 $192,364 Scenario 3 1.5 3 +27 $312,275 Scenario 4 1.5 5 +59 $463,883 Scenario 5 1.5 8 +112 $693,359 For reference, the population growth rate in Whatcom County has been about 1.5% over the last decade. The year -over -year increase in Whatcom County rent value, according to Zillow was 6.4% in July of 2019. An annual growth rate of 5% has been the average since 2012. The predictions of the model are using the assumption that performance targets for emergency shelter, transitional housing, and rapid rehousing are met. Specifically, the percent of households exiting to permanent housing from these three interventions should be 50%, 80%, and 80%, respectively, and the returns to homelessness for the same three interventions should be 10%, 5%, and 5%. Although these targets have not yet been achieved, Whatcom County is on track to meet them in the coming years. The current yearly total of successful housing interventions is 729; meeting the above performance targets would increase that number to 831. Objective 5: Address racial disparities among people experiencing homelessness. To better understand the impact of race on homelessness and access to services, the following analysis was derived from questions posed by the Washington State Department of Commerce and data collected in 2018. 1) How does your county compare to other like size counties in the state? Are any groups over or underrepresented in the homeless population? a. In Whatcom County, people who belong to minority groups are over -represented among people experiencing poverty, and over -represented even more so among people experiencing homelessness. Although white people make up 86% of the population and 78% of people experiencing poverty, they account for only 68% of those identified during the most recent Point In Time Count. In families with children, white people made up only 48% of the people experiencing homelessness. b. The Native Americans/Alaskans make up only about 3% of the county's population, but they account for 5% of people in poverty and 16% of people experiencing homelessness. These disparities are larger still within families with children experiencing homelessness, where Native American/Alaskan individuals accounted for 31 % of all the people in families with children who were experiencing homelessness. c. Black people make up a small percent of the county, and are only 2% of the people living in poverty. Still, they make up 4% of people experiencing homelessness. d. For multi -racial or those who do not identify as white, black, Native American/Alaskan, or Asian/Pacific Islander, there are also elevated rates of homelessness beyond what poverty ratios would predict, but this is seen only among families with children. The "Other/Multi-Racial" group makes up 10% of those in poverty, but 15% of the homeless families with children population. e. Single -parent households with children are disproportionately headed by a female parent. Nationally, single mothers account for about 80% of the single -parent households; however they were identified as 93% of the single -parent households during the Point In Time Count. 2) In PIT counts, are there significant differences between sheltered and unsheltered counts? a. For people without children, race appears to play only a very small role in access to shelter. Although white people make up 68% of the people experiencing homelessness in Whatcom County, they account for a larger percent (73%) of people who are unsheltered. This means that people of racial minorities are able to (or choose to) access shelter at a slightly higher rate than their white peers. This phenomenon is more pronounced among families with children, where we see white people make up 48% of the population, but account for 58% of those who are unsheltered. 3) Are there specific local or state conditions that might lead to these differences? a. The most startling data here suggests that Native American/Alaskans in poverty are three times more likely to become homeless than others who are in poverty. And although this population is just 5% of the county's people experiencing poverty, they account for 31 % of the people in families who are experiencing homelessness. Specific local conditions that may be contributing to this, as well as possible corrections need to be researched; this will be a topic for discussion in the new Coordinated Entry governance body. Measure of Success Action Responsible Timeline Milestones Prior to How Success Will Be Parties 2022 Measured 5.1 Completion of an 5.1 a Include analysis in 5.1 a WCHD, 5.1 a By 5.1 a Completed 5.1 a Analysis included initial analysis using this document Steering September 01, in this plan and a racial equity tool Committee of 2019 subsequent updates and data provided Coalition to End by Commerce. Homelessness 5.1 b Revisit analysis and 5.1 b WCHD 5.1 b By 5.1 b Annual updates 5.1 b Annual updates make adjustments annually September 1st will include updated of each year appendix 2020-2024 5.2 Reduce 5.2a Provide training for 5.2a WCHD with 5.2a At least 5.2a Training program 5.2a Annual training disparities in partner agency staff on Partner Agencies one annual in place activities; homelessness seen equity and cultural training HMIS and PIT Count in the Point In Time competency specifically on Data will indicate fewer Count for people of equity disparities in data color, LGBTQ, and reporting on successful formerly exits to PH and housing institutionalized retention individuals 5.2b Require contractual 5.2b WCHD with 5.2b Included in 5.2b Increase in # or % 5.2b Quarterly reports partners of WCHD to Partner Agencies contracts/amen of households from submit annual plan on how dments by minority groups that they intend to work toward 01/01/2021 receive permanent reduction in disparities in at housing, and retain least one identified group housing for 6 months with disparities; provide and 1 year. opportunities for more suggestions from partners 51 5.2c Develop criteria for 5.2c WCHD and 5.2c WCHD 5.2c Assessment tool 5.2c Decrease of time CE assessment that WHSC and WHSC and modified to account for spent in housing pool recognizes barriers for partners will systemic prejudice that for people that belong to people of color, LGBTQ, discuss and adds barriers to housing groups facing disparities formerly institutionalized decide on this for minority groups in rates of individuals and other by 06/01/2020. homelessness groups that face disparities in rates of homelessness 5.2d Analyze hiring and 5.2d WCHD with 5.2d Analysis of 5.2d Hiring and 5.2d New efforts to recruitment practices of Partner Agencies hiring practices recruitment policies recruit from minority partner organizations to completed by include considerations populations will be determine if outreach to 12/31/2020 to attract staff that documented and populations with reflects the population reported in annual inequitable outcomes in being served updates housing can be improved 5.2e Fill position for Tribal 5.2e WCHD Position will be Tribal Representative List of attendees in Representative on housing staff filled by will be present for minutes will include Whatcom County Housing 06/01/2020 majority of meetings Tribal Representative Advisory Committee 52 Girssary Affordable Housing — Housing is considered "affordable" when a household pays no more than 30% of their gross income towards housing, inclusive of utilities. Chronically Homeless — A subset of the homeless population that has been homeless either for the last 12+ months, or homeless several times over the past three years adding up to 12 months or longer. People who have experienced chronic homelessness are the primary participants in permanent supportive housing projects. CoC — Continuum of Care (CoC) is a HUD designation for a jurisdiction that receives federal grants for housing programs. In Washington State, the five most populous counties (King, Snohomish, Pierce, Spokane, and Clark) constitute their own CoCs, while the rest of the counties (including Whatcom County) form a sixth CoC called the Balance of State. Commerce — The Washington State Department of Commerce is the primary state -level funder for housing assistance in Washington State. There are three offices in particular that support people experiencing homelessness, the Office of Family and Adult Homelessness, the Office of Supportive Housing, and the Office of Homeless Youth. Coordinated Entry — A system that allows people seeking services to have a single point of entry for all participating agencies. This eliminates the need to visit and register with several agencies across the county. A list of people seeking services is used to connect households with agencies that provide services. Diversion — A relatively brief service that helps households creatively solve housing crises without formal engagement in the coordinated entry housing system. Households that use diversion services typically will relocate to a new living situation but will not losing housing altogether. ES — Emergency Shelter (ES) is any type of site that houses individuals or families on a temporary basis. Some shelters are reserved for specific populations, such as women fleeing domestic violence or for minors, while others are available for any adult seeking shelter. People using emergency shelters, regardless of their length of stay, are still considered to be homeless. HMIS — The Homeless Management Information System is a database that keeps statistics about housing services and clients. Information from Whatcom County is connected to other counties and used by Department of Commerce and HUD to analyze performance of each county and Continuum of Care. Data entry is required of agencies that receive funding from the Whatcom County Health Department and for all programs receiving state or federal funds. Housing Pool — The "housing pool" serves as a quasi -wait list that matches individuals seeking services with appropriate programs. Households in the housing pool are organized by eligibility status, housing needs and vulnerability. HUD — The United States Department of Housing and Urban Development (HUD) is a funder for many housing subsidy programs delivered locally and the primary funder of the Whatcom County and Bellingham Housing Authority. Partner Agencies — Non-profit organizations that receive funding from local, state, and/or federal sources and implements programs that serve populations experiencing and/or at risk of homelessness. Many of these organizations also collect private contributions at fundraising events and benefit from significant volunteer support. As a condition of public funding, these agencies must record data in HMIS and populate their programs primarily through referrals from the WHSC. PH — Permanent Housing (PH) can be subsidized or paid at market rate. PSH and RRH program participants are considered to be in permanent housing and no longer homeless. Prevention — A program that provides stopgap funding for households in imminent risk of eviction or housing loss. Unlike diversion services, prevention usually helps families maintain their housing without having to relocate. PSH — Permanent Supportive Housing (PSH) is a service that combines rental subsidies with ongoing case management support. PSH is offered either in single -site facilities that provide on -site staff to assist tenants, or in scattered -site locations that may be integrated into neighborhoods. Rapid Re -Housing — A rental subsidy that generally lasts for about two years. Households receiving rapid re- housing (RRH) are expected to develop financial independence over the two year period and take over rent payments at the completion of the program. These tenants have leases with their landlords and typically remain in the same housing unit after the subsidy ends. Referral — A referral for a client is issued by the WHSC when partner agencies identify a vacancy or additional capacity. When requested for a referral, the WHSC accesses the Housing Pool to determine the most appropriate household to refer to the requesting agency. SPDAT — The Service Prioritization Decision Assistance Tool is used to determine the level of vulnerability of applicants for housing services. The result of this assessment helps determine the most appropriate service for the household. TAY Triage Tool — This version of the SPDAT is designed specifically for transition -aged youths (TAY). It helps determine the needs of young adults aged 18-24 and is used both for Northwest Youth Services and Whatcom Homeless Service Center intakes for client in that age range. TH — Transitional Housing (TH) is a temporary arrangement that is expected to provide subsidized housing for up to two years. Unlike RRH, transitional housing tenants are not protected by leases and are expected to move out to a different home at the end of the program. While in TH, households are still considered to be homeless. WHSC — The Whatcom Homeless Service Center is the lead agency for Coordinated Entry in Whatcom County. It disperses rental assistance funding and fills referral requests when partner agencies have vacancies in their programs. 54 Appendix Ac Interim Hrusing In Whatvam Ccunty As of early 2019, the number of year-round emergency shelter or transitional housing beds for men, women, and children in Whatcom County was approximately 700. In practice, due to household configurations, the total number of individuals that can be sheltered is typically less, although temporary shelters are used during the winter months and motels can be used to add capacity when necessary. Because many of the organizations that provide shelter do not participate in county -wide data sharing, the number of people in shelters at any given moment is generally not known. Interim housing operated by partner agencies that work with the Whatcom Homeless Service Center and/or receive funding from the City of Bellingham or Whatcom County Health Department: Domestic Violence and Sexual Assault Services (DVSAS) o DVSAS's Safe Housing Program provides emergency, confidential shelter to individuals and families fleeing domestic violence. Survivors are housed in three buildings at two locations in Bellingham, one for families and two that are limited to adult women. Survivors can be screened through the DVSAS office in downtown Bellingham or over the 24-hour helpline, and can enter the shelter immediately. Shelter stays are typically limited to ninety days, and motel stays are available for survivors who do not identify as female. • Interfaith Coalition o Interfaith Coalition uses several houses and housing units to provide emergency shelter and transitional housing for families. These units are located in Bellingham, Ferndale, and Blaine. The goal for the emergency shelter units is to move families into permanent housing within 90 days, however this demographic and the expense of housing families make this target very challenging. Transitional housing units allow for stays up to two years in length. Entry to these units is through Coordinated Entry. Lydia Place o Lydia Place operates a small transitional housing facility with room for five households (women with or without children). Households may stay up to a year, but often move on after only a few months. This facility is located in Bellingham. Lydia Place also provides motel stays to be used as emergency shelter on an as - needed basis for families. Entries to Lydia Place's transitional housing program are facilitated by Coordinated Entry. • Northwest Youth Services o Northwest Youth Services operates a Positive Adolescent Development (PAD) program for up to eight minors aged 13-17 that is available on an emergency basis directly through Northwest Youth Services. They also operate an eight -bed emergency shelter for youths aged 18-24. Both shelters limit stays to 90 days and are located in Bellingham. Transitional housing is available for youth at scattered site units with case management support available. Sun Community Services o Sun Community Services operates a nine bed emergency shelter called Sun House in Bellingham. Residents there are expected to limit their stays to 90 days, although these stays are extended on a case - by -case basis when necessary. Their beds are filled through the Coordinated Entry referral process, and their focus is primarily on single adults with serious mental illness. • Whatcom Homeless Service Center o The Whatcom Homeless Service works with Opportunity Council's Community Services division to provide emergency motel stays primarily for families with children on an as -needed basis. • YWCA o The YWCA in downtown Bellingham provides both emergency shelter and transitional housing for a total of 36 single women. Entry to this facility is through the Coordinated Entry system. 55 Interim housing operated by agencies that do not work with the Whatcom Homeless Service Center and/or receive funding from the City of Bellingham or Whatcom County Health Department: • Engedi Refuge Ministries o The Engedi Refuge works with women who are survivors of sex trafficking. They house up to six women at a time at a facility in Lynden without limits on length of stay. Entries to the refuge come through the Washington Anti -Trafficking Response Network. • HomesNOW.! o The HomesNOW! organization operates a tiny -home encampment of 15 units on a temporary basis in Bellingham. Entries to this encampment are screened by HomesNOW! staff with consultation from the Bellingham Police Department. This organization intends to expand in the coming years and add operations outside of Bellingham. There is no specific limit to length of stay. • Lighthouse Mission Ministries o The Lighthouse Mission's Drop -In Center, in Bellingham, is the largest emergency shelter in Whatcom County. The Lighthouse also operates a transitional housing program for single women and for women with young children and another for single men. There is no limit on the number of nights a person may stay at the Mission. • Lummi Housing Authority o The Lummi Housing Authority operates a temporary housing facility for tribal members on the Lummi Indian Reservation called Sche'leng'en Village. This project provides housing and wrap -around services for 30 families. Entry is through the Lummi Housing Authority and residents must comply with clean and sober policies before admittance. There is no limit on length of stay, but the residencies are not expected to be permanent for most households. • New Way Ministries o New Way Ministries provides housing for 23 families in Lynden, Washington. Applications for entry are made directly with the facility. Lummi Stepping Stones o Lummi Stepping Stones provide emergency shelter in two facilities on the Lummi Indian Reservation. They provide beds for up to 51 individuals and entries are through the Stepping Stones organization directly. Lummi Victims of Crime o Lummi Victims of Crime is a domestic violence support agency that operates on the Lummi Indian Reservation. They provide emergency shelter for up to five individuals. 56 Appendix M C^rrdinated Entry Programs Whatcom Homeless Service Center: Coordinated Entry System Partners Partner Agency Intervention Type Population Served Catholic Housing Services Permanent Affordable Housing Low-income adults and families Catholic Housing Services Permanent Supportive Housing with 24- Chronically homeless single adults; some young hour On -site Staff adults Catholic Community Services Case Management CH single adults DVSAS Emergency Shelter Survivors (families and singles) of domestic violence Interfaith Coalition Emergency Shelter Families with children experiencing homelessness Interfaith Coalition Transitional Housing Families with children experiencing homelessness Lake Whatcom Residential Permanent Supportive Housing Chronically homeless individuals with mental and Treatment Center illness Lydia Place Transitional Housing Families with children Lydia Place Case Management Families with children; some singles Lydia Place Rapid Re -Housing Families with children Lydia Place Long Term Support (No disabilities Bellingham Housing Authority project -based required) voucher holders Mercy Housing Permanent Affordable Housing Low -Income senior households Northwest Youth Services Emergency Shelter Youth and young adults Northwest Youth Services Rapid Re -Housing Families with children Northwest Youth Services Transitional Housing Youth and young adults Northwest Youth Services Case Management Youth and young adults Opportunity Council Case Management Families with children and small number of singles Opportunity Council Permanent Supportive Housing Chronically homeless single adults and single adults with children Opportunity Council Transitional Housing Homeless families with children Opportunity Council Rapid Re -Housing Families with children; veterans; aged, blind, or otherwise disabled adults Opportunity Council Emergency Shelter Homeless families with children Pioneer Human Services Permanent Supportive Housing with 24- Singles re-entering the community from hour On -site Staff institutions; Veterans; chronically homeless Emergency Shelter with 24-hour On -site Single adults with serious mental illness Sun Community Services Staff discharged from correctional and mental health facilities or unsheltered Sun Community Services Permanent Supportive Housing Chronically homeless single adults Emergency Shelter and Transitional Single women experiencing homelessness and YWCA Housing with Daytime On -site Case often history of domestic violence Manager 57 Appendix Cc C!zunty Reccmmendatice ns tc the State • Create legislation to limit the application and move -in fees that increase the cost of securing housing; prohibit excessive and/or repetitive fees for background checks. • Eliminate unnecessary reporting requirements and regulations for counties to allow county staff time to focus on implementation of system improvements, increased support to partners, and monitoring contract compliance. • Support counties to use local document recording fees without tying use of the fees to CHG requirements. This provides opportunities for counties to respond effectively to the unique local combination of factors that drives homelessness. • Seek input from counties before assigning funding requirements for a specific population. For example, the Permanent Supportive Housing funding in the CHG and the ending of TANF specific funding may not be as helpful for Whatcom County as general CHG funding, which allows for more varied uses. • Consider legislation that would create consistency and factor in special needs when clearing homeless encampments from public property. • Consider legislation that would revise sitting and lying in public ordinances to create safe alternatives for people without homes. • Provide funding that can be used to install public bathrooms or urban rest stops to enable better hygiene and health outcomes for people without homes. • Sanction and support safe parking or camping areas that promote security, stability, and healthy conditions conducive to exiting homelessness. • Create limits or regulations relating to escalation of rent without improvements or justification. • Provide more oversight resources to better enforce fair housing laws; provide legal support to applicants who have been illegally discriminated against to bring lawsuits against landlords who break the law. • Gradually taper withdrawal of social service benefits to avoid abrupt benefit cliffs. • Fund complete behavioral health and medical services that are accessible for indigent people with mental illness, and support the inclusion of these services in supportive housing programs and operations. • Create legislation to ban the use of criminal history as criteria that may deny housing to an individual, much like the "ban the box" legislation for job applications. • Fund an increase of accessibility of legal support services for survivors of domestic violence who wish to separate from spouses and free themselves from their ex-partner's debts. • Add contextual flexibility to the criteria that define chronic homelessness or other eligibility restrictions, and develop systems for exceptions that would increase efficiency and effectiveness of the homeless housing system for people in unique situations or who are unable to produce specific types of documentation. Shelter Bed Capacity in Whatcom County 2019-2020 Winter Season 2020-2021 Winter Season Actions taken to increase capacity This winter season, there are over 500 shelter beds operational, of those beds 239 are low barrier beds that do not require enrolling in any programs. During the 2019-20 winter season severe weather shelters were activated for 9 nights total. During that time the highest capacity of shelter use of all available shelters was 212 people on 01/13/20. The City of Bellingham spent $50,000 on motel stays for the 2019-20 winter season and has designated $100,000 for the 2020-21 season. WCHD increased their winter motel stay totals from $21,300 in 2019-20 to $200,000 in 2020-21. *The 280 beds is a conservative estimate of the year-round emergency shelter beds provided by DVSAS, Interfaith Coalition, LMM, NWYS, Sun Community Services, and the YWCA. These beds are available regardless of the season. Whatcom County & City of Bellingham's Homeless Housing System 2021 Drop -In Shelter Specialty Shelter Providers Providers Lighthouse Sun, DVSAS, Interfaith Mission, Faith- Coalition, NWYS, OC, based Orgs Lydia Place, YWCA, Rental Assistance & Eviction Prevention OC, Lydia Place, Northwest Youth Services Permanent Supportive Pioneer Human Services, OC, NYWS, Lydia Place, Catholic Community Services, Sun, Lake Whatcom Center Case Management Providers Coordinated Entry & System Support Lydia Place, Opportunity Council, Northwest Opportunity Council / Whatcom Youth Services, Catholic Community Services Homeless Service Center 2021 Contract Housing Budget Updated 01/26/21 121100 122200 122300 122900 122800 122600 114 124112 127100 Lrd Contract 2060 Recording Fees - Homeless Commerce- CHG CHG- PSH/CHF Shelter Grant ESG Commerce - HEN Vets Hsg BH Fund MH Millage Hsg General Fund US Treasury Grant Annual Total CCS CM 295,310 9,912 305,222 CCS Francis Place PSH 6,500 1 238,916 245,416 DVSAS - Suvivor Shelter ES 37,500 37,500 Interfaith - Family ES Shelters 19,409 19,409 Lake Whatcom Center - Master Leasing 25,000 25,000 LMM - Base Camp Rent + Furniture 492,104 4,584 1 496,688 Lydia Place - Facility O&M 15,133 15,133 Lydia Place - Shelter Grant (Motel) 81,760 25,468 107,228 Lydia Place -CM 28,490 149,734 25,780 114,529 318,533 NWYS - CM 187,028 81,714 268,742 NWYS - Ground Floor DC 50,000 85,000 1355000 NWYS - PAD ES 52,500 16,958 45,542 1155000 OC C/M 174,163 200,370 26,543 142,153 5435229 OC HEN 1,611,846 1,611,846 OC HSC Admin Ops, Motels, R/A 24,788 288,472 232,396 971,245 76,500 15593,401 OC Leasing Specialist 30,520 38,970 695490 OC Partnership House (Trans) 7,168 75168 OC Point -in -Time Count 5,827 5,827 OC Rental Assistance (T-RAP) 6,800,000 65800,000 Opp Council 22 North PSH 62,795 203,084 9,900 275,779 Pioneer Human Svcs -City Gate PSH 77,713 112,219 290,392 9,975 490,299 Sun Commuinty - Sun House 132,872 54,760 67,608 85,155 340,395 Sun Community I -Street 31,000 31,000 Whatcom Housing Assoc - Housing Wk 5000 5,000 YWCA Operations (ES) 1 20,0001 1 1 1 1 1 20,000 YWCA Shelter Grant (Senior ES) 91,5961 1 1 1 1 1 91,596 Total Housing Sub Contracts 246,900 154625239 499,268 52,323 6655460 1 1,4745365 1 1,611,846 1 76,500 1 800,000 2005000 85,000 1 6,800,000 1 1359735901 I:\HS\Housing\Budget Documents\2021 Drafts\2021 WCHD Housing Budget Overview 1/27/2021 2021 WCHD budget of Emergency Solutions Grant — COVID 1. Catholic Community Services — Case Management ($19,824) a. ESG-CV funds support a case aide who will work part time to finalize paperwork and stabilize new clients temporarily residing in motels while waiting for placement in permanent housing. Funding also provides for a cell phone, phone service, and laptop for that case aide. 2. Lydia Place — Case Management ($114,529) a. Funding contributes primarily to staff, including housing case managers and housing program supervisor who work to promote stability in newly housed households. 3. Lydia Place — Shelter Grant ($25,468) a. Funding supports part time staff to provide case management for families with children staying in motels. Motel rooms are paid with shelter grant while the ESG funding provides services for families in the motels and a small amount for phone service and office supplies. 4. Northwest Youth Services — Case Management ($81,714) a. Funds support housing case managers that promote stability in young adult population transitioning out of homelessness. 5. Northwest Youth Services — Ground Floor Day Use Center ($50,000) a. Funds support case management services at day use center for homeless young adults interested in engaging with the housing system and other social services. 6. Opportunity Council — Case Management ($142,153) a. Funds support case managers who work with singles and families who are waiting for housing placements, temporarily residing in motels, and adjusting to permanent housing. 7. Opportunity Council — Whatcom Homeless Service Center ($971,245) a. Funds provide rental assistance for households moving into permanent housing, financial support for the prevention of evictions for at -risk households, the cost of renting motels for vulnerable families, and a small amount for case management and data coordination. 8. Sun Community Services —Sun House Emergency Shelter ($54,760) a. Funds support case management and social service connections for adults with mental illness and a history of institutionalization while staying at the emergency shelter. 9. YWCA— Emergency Shelter Alcove Program ($20,000) a. Funds support staff who work with nine guests residing in the emergency shelter alcoves to stabilize their health and connect with broader social and housing services. A small amount of funding is for supplies and equipment, including technology, sanitation, and household supplies. 10. Lighthouse Mission Ministries — Base Camp Support ($4,584) a. A small amount of funding will contribute towards the purchase of improved, durable beds. AFFORDABLE HOUSING GOVERNMENT FUND SOURCES Bellingham HOME Fund Affordable and Supportive Housing Fund Skagit Home Consortium Down Payment Assistance Tax Credits Bellingham Whatcom Housing Authority Shelter + Care Vouchers $4 million annually up to $680,000 annually for 20 years Variable Variable Variable Variable CLERK OF THE COUNCIL Dana Brown -Davis, C.M.C. COUNTY COURTHOUSE 311 Grand Avenue, Suite #1o5 Bellingham, WA 98225-4038 (360)778-5010 WHATCOM COUNTY HEALTH BOARD February 2, 2021 Governor Jay Inslee Office of the Governor PO Box 40002 Olympia, WA 98504 Governor Inslee, COUNCILMEMBERS Rud Browne Barry Buchanan Tyler Byrd Todd Donovan Ben Elenbaas CarolFrazey Kathy Kershner We represent Whatcom County and wish to express our frustration and deep concern about the Roadmap to Recovery plan. Whatcom County businesses and residents have been suspended in limbo since early June when our application to move to Phase 2 was approved. Since then, with the exception of a spike in cases in January, Whatcom County has not experienced high case rates and our hospital has successfully managed the medical needs of COVID-19 patients. We learned of the changes to the Roadmap to Recovery the day they were released, without being given any opportunity to weigh in, share our experience as local elected officials, or share concerns or unintended consequences. These changes are perplexing and create whiplash for our businesses and residents. We have been patient, followed the requirements, and asked businesses to do the same. Seeing that the new strategy clearly benefits counties inequitably, it is frustrating and difficult to justify to our struggling businesses and residents. We now witness counties with far higher case rates being granted the ability to re -open while our North region's averages are much lower and our businesses continue to suffer in lockdown. How is it fair or equitable that San Juan County, with a two -week case rate of 64/100,000 has businesses shuttered, but King County, with a two -week case rate of 300/100,000 (six times higher disease burden) is re -opening? There is no margin of error for our smaller counties; a single case increase could sink the entire region for two weeks, given the emphasis on decreased rates rather than disease burden. The new metrics cannot be justified with science, risk, or equity. We insist on a re -opening strategy that considers case rates, not just decreases, that doesn't artificially tie diverse counties into a failed regional approach, and that moves more quickly to safely re -open businesses. The anticipated holiday surges have passed. It's time to let counties with low case rates join in the Phase 2 reopening. Sincerely, Barry Buchanan, Chair Whatcom County Health Board C: Whatcom County Health Director Erika Lautenbach Whatcom County Councilmembers Whatcom County Executive Satpal Sidhu AB2020-219