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HomeMy WebLinkAboutFinance October 21 2003 - Budget2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 WHATCOM COUNTY COUNCIL Finance and Administrative Services Committee PROPOSED 2004 WHATCOM COUNTY BUDGET October 21, 2003 The meeting was called to order at 9:02 a.m. by Committee Chair Sam Crawford in the Council Chambers, 311 Grand Avenue, Bellingham, Washington. Present: Absent: L. Ward Nelson None Sharon Roy Also Present: Laurie Caskey-Schreiber Seth Fleetwood Dan McShane Barbara Brenner DISCUSSION OF THE COUNTY EXECUTIVE'S 2004 RECOMMENDED BUDGET (AUDITOR, ASSESSOR, TREASURER, ADMINISTRATIVE SERVICES, HEALTH)(AB2003-228A) Introduction Dewey Desler, Deputy Administrator, stated the budget is balanced. It maintains existing services. It adds a few key things that are important to public safety and the criminal justice system. It takes an aggressive approach to investing in technology and software so the organization can become more effective in the future. The budget has other key initiatives related to more modest approaches to adjusting facilities. They're consolidating Health Department operations. They propose to do engineering and design in preparation for a minimum -security jail and alternative corrections center and a triage center for mental health issues. They will focus on the future of elections. The administration wants to create a one -stop permit center. That will take a few months to make the building adjustments and to rearrange staff. A lot of objectives are devoted to improved customer service. There's a modest tax reduction related to modifying funding. The budget prepares the county for the future. The administration tried to follow the guidelines of the Council last June. The Executive's recommendations are consistent with the guidelines. Auditor's Office Shirley Forslof, Auditor, stated the Auditor's Office 46 increase in revenue generated by the Recording Division. 47 it means they are handling more documents. There is a 48 licensing. More people are moving into the county and received a 25 percent When revenue increases, $10,000 increase in more vehicles to license. Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 1 1 They are very busy. She is always looking to increase efficiency, keeping in mind 2 public service. There aren't many changes in the Recording Division. 3 4 In the Internal Audit Division, there is a decrease because they completed a 5 contract with Moss Adams for the Information Technology (IT) Audit. It was a 6 worthwhile expenditure. Improvements were made when the audit was going on 7 8 Regarding the Elections Division, The Help America Vote Act (HAVA) of 2002 9 is enacted. Punch cards are no longer to be used for voting after January 1, 2006. 10 An appropriation for voter registration is compatible with Secretary of State's 11 statewide system, which HAVA requires. There are four venders that will interface 12 with the statewide system. The County's current vendor does not. With the new 13 system, they will immediately know if someone is registered in another county. A 14 voter can transfer registration from one county to another. Voters registering by 15 mail will be required to provide a driver's license number or the last four digits of 16 their social security number. That is a mandate from federal legislation and 17 through the Secretary of State's office. She asked to implement the new system in 18 2004 to give staff time to train and learn to use the system before conversion is 19 required. 20 21 Roy asked if there is HAVA money available. Forslof stated there is for 22 buying out-of-date punch card equipment, not for a new voter registration system. 23 She's hoping the State and federal government will come up with funding the 24 County can apply for. :5 26 Roy asked about increased revenue due to increased customers and if fees 27 have been raised. The Auditor stated that auditor fees are all set by State law. 28 29 Forslof stated the Election Division budget includes a second part for 30 elections. It is the money they are going to get from the federal government 31 through the Secretary of State for HAVA in the amount of about $500,000. That is 32 the only money in the budget for 2004 from the federal government. It will not pay 33 for a new voting system. New funding will be required to convert to a new system. 34 She previously gave a presentation to the Council about the options. Presently, the 35 Secretary of State is going out for bids for voting devices. Begin the process of 36 contracting in 2004 with purchasing of the equipment in 2005 after they've seen 37 how it works with other jurisdictions in the 2004 presidential election. 38 39 Crawford asked where revenue is coming from as listed in the ASR's. It 40 looks like they are money ahead. Forslof stated $251,000 comes from every 41 jurisdiction that has election costs. The County bills for the cost of the elections. 42 43 Crawford stated $578,500 comes from the federal government. It looks like 44 they are getting $909,500 in revenue, and spending $876,000. They are 45 generating more revenue for elections than they are planning on spending. Desler 46 stated there are other expenditures that will count against these costs. The 47 Executive feels that how they handle elections should be something the Council 18 spends more time on during the first half of 2004. The $578,000 is being put into Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 2 1 the budget. Any more that might be needed will have to come out of reserves. 2 The decision on how they handle elections in the future is not something that has to 3 be made through this budget review process. The Council can do it effectively and 4 more deliberately during the first half of 2004. 5 6 Caskey-Schreiber asked when they need to decide which system to adopt. 7 Forslof stated the Council must decide in 2004, for purchase in 2005. 8 9 Caskey-Schreiber asked if they need more equipment if they choose a voter- 10 by -mail process. Forslof stated absentee ballots now require an optical scan 11 system. With voter -by -mail, all ballots will go with optical scan and the County will 12 have to have a few touch screen machines to meet Americans with Disabilities Act 13 (ADA) requirements. The County may have to buy a couple more readers with that 14 system. The deadline for implementation is January 1, 2006. She recommends 15 implementation during first part of 2005. She wants to see how the voting devices 16 function elsewhere before purchasing them. 17 18 Nelson stated the mission and objectives includes three objectives other than 19 the standard mission. He asked if going to the high schools is an objective. Forslof 20 stated it is. 21 22 Nelson asked if they are spending resources on it. Forslof stated they are 23 not. It's something she does. 24 ?5 Nelson asked about the statewide voter registration database, and why it's 26 not outlined more in the objectives. Forslof stated it's mandated. She could 27 include more information. 28 29 Nelson asked for more information about cost allocations and timeframes for 30 accomplishing objectives. He doesn't have that information Forslof stated she 31 would put in a new system between a school election and the primary election next 32 year. When putting a system in, it requires training. 33 34 Nelson asked for more written information on timeframes and cost 35 allocations needed for implementation as an objective. 36 37 Unidentified representative from the Auditor's Office stated that information 38 was included in the ASR. 39 40 Desler stated he would provide that information. 41 42 Nelson asked for information also on the HAVA ASR. Forslof stated they 43 need to create precincts with less than 200 active registered voters, which will take 44 a Council ordinance. 45 46 Roy stated they have yet to decide that. Forslof stated that is correct. If 47 enacted, it requires a Council action. 48. Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 3 1 Roy stated it sounds like a done deal the way it's worded. Forslof stated it's 2 not. It's up to the Council. She's willing to keep polls open, but it depends on the 3 amount of funding the Council provides to comply with HAVA. 4 5 Roy stated that at some point they would like to get an analysis to compare 6 the various options. 7 8 Nelson stated that for the Finance Committee, he'd like to see the 9 department's objectives, timeframes, and expected costs. Forslof stated the money 10 was in the budget because that's the money they know they are going to get from 11 the Secretary of State. A lot more discussion about how they decide to comply with 12 HAVA is required. 13 14 Forslof stated they will require an election center. The ballots are big. There 15 is not enough space presently. The reader machines are large. 16 17 Crawford asked if the issue was warm storage space, and if they need to 18 expand The Auditor's Office space. Forslof stated the storage space is the main 19 issue. They need a separate space to count ballots, which she doesn't have. 20 21 Crawford asked if a storage space away from the courthouse would also be a 22 place to count ballots. Forslof stated it could be. 23 24 Desler stated this is an important decision. It will have an impact on the '5 Auditor's Office. Potential expenses will vary depending on the Council's decision. 26 Expect capital adjustments in a separate building. Making adjustments at the 27 courthouse depends on a Council decision after full discussion of the options. When 28 the Council makes the decision, the administration can make building adjustments, 29 have a lease, or construct any facilities necessary. The administration supports the 30 Auditor in election management system conversion. Its an unfunded mandate the 31 County needs to move ahead with. 32 33 Crawford asked how much more the County generated from recording fees 34 this year from last year. Desler stated the administration will get additional detail 35 on the answer to that question. It is approximately $1.472 million. 36 37 Forslof stated the total recordings as of September 2002 was about 5,000. 38 This September, there were approximately 8,000 recordings. That is just deeds, 39 liens, maps, and other documents that are being recording. All the money 40 generated from the fee increase went to the State. 41 42 Nelson stated the increase is from 66,000 in 2002, they project 80,000 in 43 2003 and 82,000 in 2004. Forslof stated she projects an increase in refinancing 44 and deeds of trust recordings. The County gets money every time there is a real 45 estate transaction. The deed of trust is recorded each time at a fee of $19 plus the 46 number of pages in the document. 47 Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 4 1 Nelson asked the change in revenue collected from 2002 to 2003 in a dollar 2 amount. Forslof stated she does not have that information, but she can get it. Of 3 the fee, $5 stays with the County, $1 goes to the Auditor operations and 4 maintenance (O&M), $1 goes to the State O&M, $2 goes to archives, $10 goes to a 5 homemaker fee, and $1 goes to frauds and investigations. 6 7 Crawford stated they are projecting 80,000 documents to be recorded. If the 8 average fee is $20, it's $1.6 million. He realizes that it mostly goes out to other 9 jurisdictions. Forslof stated the homemaker fee is for low-income housing. It is a 10 dedicated fund. 11 12 Desler stated the budget includes a $300,000 appropriation for housing. The 13 details of where that money goes has not been decided. 14 15 Roy asked if there will be a discussion. The program is directed at very low 16 income and homeless people. The administration is working with a group of people 17 in the community. The decision will require an interlocal agreement between the 18 County and all cities. Once they've implemented the program, applications will be 19 collected. 20 21 Nelson stated something like that should be part of the Auditor's Office 22 objectives for the year. Forslof stated there are many places the recording fee goes 23 to. 24 :5 Roy asked how long the $5 fee has been stable. Forslof stated the fee has 26 been $5 for years. Auditors across the state have tried to get the legislature to 27 increase the fees. Other organizations have used recording fees as a way to patch 28 on other fees. 29 30 Forslof continued to state that the Auditor's O&M will fund other departments 31 for the imaging project to make documents more easily accessible to the public. It 32 will also increase the staff's ability to find documents easier. She would like to get 33 documents online with this request. She will upgrade the recording system to a 34 more modern system. The goal is to get the documents online. When e-recording 35 becomes available, it should be easy to implement in a cost-effective way. 36 37 Crawford stated he is a client of the Auditor's Office weekly. The level of 38 customer service is excellent. 39 40 Assessor's Office 41 42 Keith Wilinauer, Assessor, stated his office has no ASR's. His office is 43 operating at the status quo and maintaining the pressure to do more with less. The 44 cyclic nature of his business includes deadlines that must be met and operations 45 that must coincide with a yearly operational cycle. He is not exhibiting a lot of 46 leeway under those pressures. There is no room for moving. They are finishing in 47 the nick of time every year. They are maintaining and increasing levels of public Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 5 1 service, increasing availability to information through the use of technology, and 2 enhancing operations at every opportunity in a cost-effective manner. 3 4 (Clerk's Note: End of tape one, side A.) 5 6 Willnauer continued to state that two things are changing. There is an 7 increase in the number of building permits. The increase in building and permits 8 results in an increase in his office activity. Building activity increases result in the 9 increase in the amount of recording documents for the Auditor, and also increases 10 in the amount and numbers of building permits and new construction. Building 11 permits are up 30 to 40 percent for single-family residences. They have mitigated 12 the increase in work to use reserve time and maintain a stable, trained staff. That 13 means productivity goes up. 14 15 He is starting to see more inquiries from his office. It relates to the use of 16 property tax as an expanded revenue -generating mechanism. For ten or more 17 years, the Assessor's Office has not really seen any appreciable increase in property 18 tax levy activity. In the last year, they are seeing more and more activity from the 19 public. He's starting to handle the results of a dynamic increase in revenue from 20 property tax activity. 21 22 Crawford asked the annual new construction increases in recent years. He 23 recalled that revenue amounts go up about $400,000 per year. Willnauer stated he 24 doesn't have the exact figure. New construction increases equate to a direct '5 increase in general fund revenue. From 2003 to projected 2004, there is a 26 $300,000 increase to the general fund just from new construction. 27 28 Desler stated they estimate additional revenue in 2004 in property taxes for 29 new construction in the amount of $466,000 for the general fund. 30 31 Crawford asked if Intalco gets a property tax reduction. Willnauer stated 32 there was a corrected evaluation. The Assessor's Office reevaluated Intalco 33 initially, and Intalco appealed the valuation within the correct timeframe. It took 34 some time to complete the appeal process. The result was an adjustment in their 35 valuation, which is not unusual. It was not a negotiated settlement with anything 36 to do with the problems at Intalco or any kind of tax incentive to forestall the 37 facility's closure. It had more to do with the economics of the situation facing the 38 plant, particularly the power situation. When they establish and agree to a further 39 reduction, the reduction is in place for four years, during the valuation cycle. He 40 expects that valuation and revenue collection to remain unchanged for that four 41 year period. 42 43 Crawford stated British Petroleum (BP) is claiming the co-gen facility will 44 generate a significant amount of revenue for the County when it's built. He asked 45 the timeframe when the Assessor can begin collecting taxes. Willnauer stated 46 whenever value is added to the property, according to the statute, the County can 47 collect revenue. He looks to a 30 percent completion before putting construction on 18 the tax rolls. He puts it on the assessment roll one year, but the tax is collected Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 6 1 the following year. It doesn't appear as revenue for up to two years from its 2 occurrence. 3 4 Nelson asked how they are doing with getting maps online. Willnauer stated 5 they are done. 6 7 Crawford stated they don't have the recorded maps on line. Willnauer stated 8 tax parcel maps are all online. 9 10 Nelson asked about work with other departments in getting coordinated with 11 computer systems. That is a step to fix communications between the Planning and 12 Development Services( PDS) Department, Auditor's Office, and Treasurer's Office. 13 Desler stated the one -stop shop proposal deals with the Planning Department, 14 Public Works Department, Engineering Division, Flood Division, and Environmental 15 Health Division. The Assessor is cooperating in ways appropriate with his 16 department, but it's not integral for the one -stop shop proposal. 17 18 Nelson asked if the Auditor and Assessor information is uniform. Willnauer 19 stated it is. Anyone who has access to the Assessor's system within the County 20 intranet is using it dynamically. This includes all County departments and City 21 departments. That communication is still somewhat questionable out at the 22 Northwest Annex. 23 24 Desler stated the County is creating and working on a common geographic 25 information system (GIS) that ties together the databases in all these departments. 26 They are still pulling that project together. 27 28 Nelson stated one objection and goal from 2002 was that the administration 29 was continuing to work with departments to get that system going. He still gets 30 complaints from people about not getting accurate information. He asked where 31 this objective is listed in the budget documents. Desler stated the GIS project they 32 are engaged in will lead them to conclusion of that in the future. In terms of 33 providing information to people on the internet, there is a separate proposal in the 34 budget to move forward. 35 36 Nelson asked if this is a project that the Assessor is working on with the 37 administration. Desler stated it is. 38 39 Nelson stated it is important in terms of coordination for the citizens to 40 understand. 41 42 Crawford asked if the Assessor gets the information from PDS or the Auditor. 43 Willnauer stated he gets information from the Auditor. The entities that are able to 44 use the Assessor's system is the best coordination they can provide. The Building 45 and Codes Division does not have that system. Because of the lack of fiberoptic 46 connectivity in the Northwest Annex, the divisions out there are not able to logon 47 the way entities in Bellingham can do. 48 Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 7 1 Desler stated the Council has approved a project to set up those fiberoptics. 2 3 Willnauer stated he is looking at moving Assessor's data into an entire 4 coordinated system. That would be the GIS system they are working on. 5 6 Brenner asked if this is unique to the offices at the Northwest Annex, or if it 7 includes other individuals in the county. Wilinauer stated that without fiberoptic, 8 it's a slow and cumbersome system. Other individuals in the county can access the 9 information on the internet. He's talking about the internal County intranet. His 10 commitment is to work with the overall organization to provide access to the 11 Assessor's information. 12 13 Nelson asked they have funding to complete fiberoptics and if the system 14 would require GIS upgrade for all departments. Desler stated it does have the 15 funding. It is budgeted for 2004. 16 17 Willnauer stated the Assessor's Office is a participant in the memorandum of 18 understanding (MOU) to coordinate County GIS activity. 19 20 Nelson asked if they expect any increases in permitting, given the low 21 interest rates. He asked if the Assessor's Office is affected by remodels. Willnauer 22 stated it is. Overall, all real estate activity increases affect him. 23 24 Crawford asked how, with all the new activity, they have held the line. He 25 asked if technology is making the difference. Willnauer stated it is. The website 26 application has been phenomenal. The amount of information available to average 27 citizen and business users is incredible. The number of hits on the website is 28 through the roof. When the website goes down, he hears about it. Individuals 29 access their own property all the time and check for mistakes. The Assessor's 30 Office makes those corrections. Commercial entities are using the database much 31 more. His staff is not handling a lot of singular telephone and in -person office 32 inquiries. That activity is not down, but it has not gone through the roof with the 33 increase in real estate activity. His largest user base is made up of other County 34 employees. 35 36 Caskey-Schreiber asked if the Assessor's Office has anything to do with the 37 real estate excise tax (REST). Willnauer stated it does only in terms of analyzing 38 the document for sale price indication. It's a Treasurer's Office function. 39 40 Treasurer's Office 41 42 Barbara Cory, Treasurer, stated she would talk about last year's goals and 43 the increased activity in the Treasurer's Office. The increased real estate activity 44 impacts the Treasurer as well. Her office processes the real estate excise tax 45 (REET), which has increased substantially this last year. Although they are not 46 earning as much from interest earnings, a lot of people are refinancing houses. 47 There has been a lot of activity in changes to each home account. Last year, they 48 had about 39,000 changes. She is estimating 45,000 this year. Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 8 1 2 Last year, she had difficulty working with the vendor in getting tax 3 statements out. She has worked with the State to get the statements out. They 4 were more successful getting the statements out this year. She is pleased with the 5 State and will continue to improve on that arrangement. She would like all tax 6 statements mailed by February 15 each year. 7 8 The interest earnings rate is low on investments. The pool in which they 9 operate helps increase those investments. They are only earning 2.80 percent on 10 investments, which would be not as good if they were in the State pool. 11 12 They are working on a debt policy for the County. Councilmembers McShane 13 and Nelson have been working with the Administrative Finance Committee. The 14 committee reviews and develops investment and debt policy. It is close to bringing 15 the Council a final version of the debt policy. 16 17 Her additional services requests (ASR's) were not approved. She requested 18 that a .5 full-time equivalent (FTE) employee be increased to full-time, based on 19 the complaints from customers who are spending more time waiting in line. She is 20 responsible for processing REET, which is very complex and time-consuming. She 21 only has two cashiers to process all the REET transactions, all the tax payments, 22 and all the district deposits. Having only two cashiers causes weekly administrative 23 problems in trying to figure out how to manage the customers who are coming into 24 the office and the employee time. Change the .5 FTE to a 1.0 FTE. As a half-time 25 position, she has to pay a half-time employee full medical benefits if that employee 26 works more than 80 hours per month. An increased cost to full-time is only 27 $12,416. She is already incurring the cost of full medical benefits. Under State 28 law, she is allowed by REET to keep one percent of the transactions to cover the 29 County's cost. From 1998 to 2002, revenue for that category has increased 41 30 percent. In the activity for 2003, the increase is 16 percent for this year alone. 31 That's about $15,000, which more than covers the request for the .5 FTE. It will 32 allow her to make changes in the structure of her department. 33 34 Nelson asked where the workload is increasing from. Cory stated the 35 increased workload is from REET. 36 37 Nelson stated the REET projection for 2004 drops. Cory stated the REET 38 transactions are more complex. It takes a considerable amount of time to review 39 them and make sure they are correct. 40 41 Nelson asked how they are more complicated. Cory stated there are changes 42 to the law about reviewing the complete legal description before they can process 43 it. That change was made two or three years ago. 44 45 Nelson stated he needs more information to evaluate the request. He needs 46 to know changes about timeline and workload to justify the request. He can't see 47 that the workload has increased. In 2000, they did 12,000 transactions. They are Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 9 1 projecting an increase in 2004 of 500 transactions. In actuality in 2002, they only 2 had 11,300 transactions, which was less than in 2000. 3 4 Crawford asked if there ever was a time when there wasn't lines at the 5 Treasurer's Office. Cory stated the waiting lines they are experiencing has only 6 happened due to the increase in REET activity. It has a lot to do with the 7 complexity of the transactions. It takes a lot longer for the cashier to review the 8 transactions. It's not just about volume. It's also about the complexity of the 9 transaction. 10 11 Nelson stated he needs more information on those changes. 12 13 Caskey-Schreiber stated the first six months of last year, they collected 14 $900,000. The first six months of this year, they collected $2.1 million. The level 15 and complexity has increased significantly. That's another reason why they should 16 increase the REET one -quarter percent and fund the extra staff. 17 18 Nelson stated looking just at the dollar amount can be deceptive. They have 19 to look at actual workload. 20 21 Brenner stated one percent of collection is supposed to be used to ensure an 22 efficient operation. If there are lines and backups, it seems they have an obligation 23 to make sure service is efficient. She's impressed that the request is not much, 24 because they are already paying full benefits. She asked what happens if these 25 amounts flatten out or go down if the County has increased staff. Cory stated real 26 estate activity is cyclical. They have continued to see it increase because the 27 building is going on. The County has more people and more sales between people. 28 Even if there is not construction activity all the time, there may be more reselling. 29 There will not be much decline in REET activity. 30 31 Crawford asked for an administrative response to the ASR. Desler stated the 32 administration took into account all issues with all departments in terms of 33 workload. The processing fee is up slightly, but it also goes to pay for the staff in 34 the Treasurer's Office through the general fund. 35 36 Crawford stated that when they go to record deeds, they have to make sure 37 taxes are paid. People spend 20 to 30 minutes standing in line and waiting. It's 38 frustrating. It's ironic that there is a charge of $2 or $3. In the Auditor's Office, it 39 takes them five minutes to record everything, and they get charged $150. From a 40 customer service perspective, the perception is that there is a real bottleneck. He 41 suggested coordinating with the Auditor to educate the public about how to file the 42 various transactions. Cory stated she has tried to do that, mostly with the title 43 companies. The problem is constant turnover and having enough staff time. 44 45 Crawford stated that if someone is not available at the counter, someone 46 tends to come out from the back to handle the transaction. He asked about cross- 47 training opportunities. Cory stated the Treasurer's Office handles a lot of money. 48 She has to be very conscious about internal controls. She can't easily have Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 10 1 someone on staff fill in for a cashier, because of internal controls. That's why she's 2 limited in assigning who can back up the cashiers. Typically it's her, her chief 3 deputy, or her cash management administrator. 4 5 Roy stated the amount requested is small. She asked if they are under 6 different contractual obligations between a half-time and a full-time individual. The 7 Council is trying not to add a lot of FTE's. Desler stated the benefit is the 8 variability. The increase in cost is the basic hourly rate. There are no different 9 contractual obligations. 10 11 Nelson asked if communications between Assessor and Treasurer systems is 12 okay. Cory stated it has always been good because they use the exact same 13 database. An ASR not approved is the Treasurer's Office operating system report. 14 She has worked with the administration this year to identify projects that they need 15 in order to improve that system. The administration set aside some money to do 16 that. The support that the administration has agreed to provide for specific 17 projects is one-time support. She still needs ongoing system support for the 18 Treasurer's and Assessor's database operating system. Mr. Desler is concerned 19 about the County's facilities and the investment the taxpayers have made to make 20 facilities viable and usable by keeping up with maintenance. They need to do that 21 exact same thing with their database. They need upgrades and changes to 22 maintain the system. She would like an agreement with Compu-Tech to 23 strategically plan for the system support. 24 25 (Clerk's Note: End of tape one, side B.) 26 27 Cory continued to state she would like to work strategically to set aside an 28 amount of money each year, so the Council won't see huge requests coming 29 forward at one time. Upgrades would be done gradually over time. 30 31 Nelson asked about the changes in programs that can occur in a period of 32 time. Some of those programs can be quite costly. He asked if there is a method, 33 such as through the equipment revolve and rental (ER&R) fund, to do upgrades for 34 various departments. Desler stated the administration considered it. The 35 administration earlier requested $90,000 for adjustments to this system. They are 36 negotiating an agreement with the Treasurer's Office and Compu-Tech for another 37 part of this effort. He hopes that part of that money would be given to the County 38 as a credit by Compu-Tech for future work. The administration is still working on 39 the contract with Compu-Tech. How they address information systems is critical to 40 the future of the County. Some of the most significant improvements to address 41 customer service is in technology, software, and information systems staff. The 42 County is thin in that area. The administration is not proposing to make 43 adjustments at this point. In the next few months, they intend to present a 44 strategic plan for information systems to the Council. The administration cares 45 about more than just facilities. 46 47 Cory stated she submitted an ASR for bankruptcy legal support. 48 Bankruptcies are increasing. Currently there are 105 cases that include bankruptcy Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 11 1 review. The plans are very complex. The amount of taxes in jeopardy through the 2 bankruptcy cases is over $565,000. She talked to the Prosecutor about possibly 3 hiring an outside attorney who has expertise in bankruptcy for the County to make 4 sure the County and its districts receive the funds they're entitled to. The 5 Prosecutor agreed. 6 7 Brenner asked about the foreclosure rate. Cory stated there is no way to 8 estimate the number of parcels they will foreclose on. 9 10 Administrative Services Department 11 12 Dewey Desler, Deputy Administrator, stated there are four divisions in the 13 Administrative Services Department. 14 15 Caskey-Schreiber stated the one -stop shop is all about customer service. 16 Yet, Treasurer Cory was just complaining about not being able to facilitate customer 17 service to people who are paying into the system. She asked why the one -stop 18 shop is so necessary at the expense of other things that are just as vital in the eyes 19 of others. Desler stated many areas in County government have shortfalls. The 20 administration needs the Council's help in prioritizing. Often he has to work with 21 how to set priorities with the managers. His first response when people ask for 22 more is to readjust how things are being done. 23 24 The one -stop shop is a priority of the Executive to respond to people who 25 have to go to multiple places to get a permit. The only increase is a half-time 26 environmental health officer who would be placed at the Smith and Northwest 27 Annex to handle the permits. The $273,000 cost is a one-time expense to make 28 adjustments to the building. The difference is that it's a one-time expense. 29 30 Roy asked the funding source for the $273,000. Desler stated funding would 31 come from the rural sales tax fund, not the general fund. 32 33 Roy asked about the remodeling that needs to happen to the building. She 34 asked if they would remodel with the ability to reconfigure the place in the future if 35 needed. Desler stated they are working master facilities planning. They are trying 36 to not spend too much money on buildings that are not useful in the long-term. In 37 this case, he's proposing to add portables to the building and make adjustments to 38 the counter space to make it larger. 39 40 Crawford asked about money for the minimum security jail, election center, 41 and storage facility. Desler stated it's placeholder money until the Council decides 42 which way to go. The money also comes from the rural sales tax fund, not the 43 general fund. Responding to the issues around jail space is critical. The 44 administration is trying to address long-term issues comprehensively through the 45 master facilities planning process. However, the Executive and Sheriff would like to 46 do something more immediate with regards to minimum -security facilities. They 47 have started a process to seek zoning changes in the City of Bellingham to allow a 48 jail. The County is involved in an application process to the City of Bellingham to Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 12 1 use property that the City currently owns for that use. If approved in December, 2 the administration would bring a proposed contract to the Council to begin 3 architectural work. 4 5 Crawford stated he's concerned about deciding on a particular location. He's 6 wondering about expanding this courthouse and Sheriff's Office to the north. The 7 County owns this portion of Lottie Street, which doesn't need to be a street. The 8 County owns some decrepit buildings on the north side of Lottie that can be 9 rehabilitated or changed. Desler stated they have a choice about how they 10 approach many issues. The Executive and Sheriff have a proposal to do something 11 with a minimum -security facility that is located away from the courthouse complex. 12 The decision has not been ultimately made. Contracts have not been drawn up yet. 13 The County Council ultimately is the primary decision -maker. Any funds allocated 14 could be diverted or used for more extensive work around a different location if the 15 Council chooses. 16 17 Crawford stated today is the first he's heard that they need an elections 18 center in addition to storage. He's concerned about decentralization of County 19 services that will result in operational inefficiencies. Desler stated that is a key 20 question the administration should continually address. They are trying to answer 21 that question through the master facilities planning process. They are looking at 22 accommodating all future County operations in a given site. The government may 23 be better served with many operations on one campus. The pressure to do 24 something quickly is significant in this organization. They are trying to respond to a 25 crisis. That's why they are trying to take a longer -range approach. The type of 26 facility they are considering could be converted and sold for other light industrial 27 applications. It may not be a permanent solution. The Auditor will tell them that 28 an election center has to go somewhere. Either lease space or construct space. 29 Elections are critical and long-term to the County. They are talking about a 30 medium or long-term solution for a County building. The administration is not 31 making that final recommendation yet until he sees that a lot of issues are dealt 32 with. 33 34 Caskey-Schreiber asked the reason for the need for hiring rather than 35 subcontracting for a facilities maintenance specialist for preventative maintenance. 36 Desler stated it's much less expensive to acquire an individual than it is to 37 subcontract the work. This expense has been a one-time expense for a many 38 years. They need to convert it to a more regular position so the County can attract 39 and retain a highly qualified maintenance person. The person maintains air 40 conditioning, electrical, plumbing, and all the invisible operations of the buildings. 41 42 Brenner asked if the administration is including funding for fixing an area of 43 the jail that is unclean. Desler stated that building is being extensively overused, 44 and it's wearing out. The County will be lucky to get another six or seven years out 45 of that building, the way things are deteriorating. The administration has tried to 46 address issues regarding leakage in the sally port. A lot of problem is with inmates 47 who are trying to destroy the facilities. The administration is trying to deal with Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 13 1 problems with plugged pipes and plumbing. There is about $90,000 budgeted to 2 deal with problems with courthouse drains from the roofs. 3 4 Mike Russell, Facilities Supervisor, stated part of the problem is the 5 prisoners. They are stuffing things down the drains. That's causing a lot of 6 backup. Staff is cleaning it using bleach. It's a daily problem. The prisoners even 7 write on the walls with some of this stuff. They are adding $10,000 to the budget 8 to specifically take care of plugged drains. Staff has to industrially pull the items 9 out of the drains. However, the inmates have to clean up the mess afterward. 10 11 Crawford stated he still gets complaints about the sound system in the 12 Council chambers. Russell stated they made substantial improvements a couple of 13 years ago. The Council could add a speaker. The Council Office staff can submit a 14 work order for an additional speaker. 15 16 Caskey-Schreiber stated the County already has someone who is a 17 preventative facilities maintenance specialist. Russell stated the County has a 18 heating/ventilation/air conditioning (HVAC) position and a preventative 19 maintenance position who checks everything to make sure things don't breakdown. 20 21 Caskey-Schreiber stated Western Washington University has only one 22 maintenance person for three buildings. They are already well staffed. Russell 23 stated that according to Omni Group statistics, the County is six staff short based 24 on square footage the County owns. The staff is running constantly trying to keep 25 things going. 26 27 Crawford asked about money for exterior issues with the courthouse. Desler 28 stated the administration is not prepared to recommend that at this point. They 29 need to do more work on it. They need to address it at some point in 2004. 30 31 McShane asked about furniture for three new conference rooms upstairs. 32 Desler stated the administration took unused space and converted it into 33 conference rooms on the fifth floor. The rooms haven't been open because there is 34 no furniture. When open, they will take the pressure off the need for conference 35 rooms in the courthouse, which is one of the County's greatest needs. 36 37 McShane asked about sealing and re -striping of all parking lots. Russell 38 stated he will limit how much they do this year because of budget restraints. 39 40 McShane asked about the change of use of the south parking lot. Desler 41 stated the striping will be useful, even if buildings go up in that space. It will take a 42 long time to get buildings up. 43 44 Russell stated striping is done annually. Sealing the parking lot is to protect 45 the water from infiltrating and freezing underneath. The lot is coming apart. If 46 they don't protect it now, it will be much more expensive to re -asphalt the lot. 47 Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 14 1 McShane asked if they're sealing at a rapid enough rate now that they aren't 2 creating a problem. Russell stated they can deal with it at this point. 3 4 Brenner stated the ground around councilmember parking spaces gets 5 saturated and they can't walk on it. Russell stated he turned the problem over to 6 the grounds crew. 7 8 Brenner stated someone is going to get hurt. Russell stated he will push the 9 issue. 10 11 Nelson stated the County has had problems with management and 12 harassment. He asked how the administration has progressed toward goals that 13 include a lot of training. He asked if there is a requirement that supervisors attend 14 meetings. Simply attending meetings doesn't mean they are making sure 15 employees are working in a safe environment. Desler stated every employee is 16 asked to go through harassment training. Employees have complied well. Some of 17 the more independent branches of government have not all gone through the 18 training yet. 19 20 Nelson asked about the numbers. 21 22 Karen Goens, Human Resources Division Manager, stated they are nearly 23 done training all employees. Supervisor training occurred recently. The first line of 24 defense is properly trained employees. The training criteria have been met. Those 25 employees who have not yet been trained will receive training soon. People are 26 getting the message. 27 28 Brenner stated the harassment workshop should include more types of 29 harassment other than just sexual harassment. 30 31 Caskey-Schreiber stated the current building staff is doing a good job. The 32 janitorial staff is also doing a very good job. 33 34 Health Department 35 36 Regina Delahunt, Health and Human Services Department Director, stated 37 they've been through most of this information at the recent Board of Health 38 meeting. All ASR's were recommended for approval in the Executive's budget. 39 40 Caskey-Schreiber asked if she will have to eliminate any programs. Delahunt 41 stated she will not. There will be some decreases in programs due to decreases in 42 state funding, and some shifts in workloads. 43 44 Crawford asked if there is still I-896 backfill. Desler stated there is. 45 46 Delahunt stated she is working at the State level to get a stable source of 47 public health funding for the next biennium. 48 Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 15 1 Nelson stated he is pleased with the needle exchange program. He asked if 2 there have been any complaints about needles in parks. Delahunt stated there has 3 not been. Dac Jamison told her that reports of needle sticks in parks is 4 nonexistent. Needles have become a commodity. The officers are not finding any. 5 6 Nelson stated part of that program was to get people into treatment. He 7 asked about increasing numbers of people going into treatment. Delahunt stated 8 they'd like the numbers of people going into treatment to increase. She will 9 continue to work on getting people into treatment. 10 11 (Clerk's Note: End of tape two, side A.) 12 13 Delahunt continued to state that they have gotten quite a few individuals into 14 treatment. 15 16 Nelson stated he is concerned about the tobacco prevention program. He 17 asked if they are doing cost assessments. There is a concern about litigation from 18 tobacco companies to counties, and the State's lack of support. Delahunt stated 19 that if the County enacted a smoke -free ordinance, there would be a potential for 20 litigation from tobacco companies. Through the COMMIT program, they meet with 21 other community partners. They are expanding the focus of COMMIT. More 22 partners are coming to the table now. When an ordinance comes forward, they will 23 look at that liability risk. The State is looking at a statewide smoke free ordinance. 24 25 Roy stated she is concerned about setting priorities. The Health Department 26 is one of the most important departments, given the big picture. She asked if the 27 Health Department administration adjusted it's ASR's based on the money they 28 knew was available. She would like to know what is really needed, if money were 29 no object. They don't get to true priorities without having those kinds of 30 discussions. She asked what the added employee would do. Delahunt stated the 31 new FTE would provide extra capacity in the food program and environmental 32 health program. 33 34 Roy asked if the Health Department is able to respond to increased requests 35 and needs. Delahunt stated the ASR's she submitted are based on what is doable, 36 given County financial circumstances. One problem with public health is that much 37 of the funding received is very specific about how it can be used. They can't do 38 many aspects of environmental health because the department is very fee -driven. 39 Very few services in the Environmental Health Division are paid for by a fee. There 40 is no fee to cover some activities she'd like to address. That is the same with 41 community health. The leading cause of death is heart disease. Underlying causes 42 are nutrition, physical exercise, and smoking, which are under -funded. 43 44 Desler stated the State Department of Health and the local Health 45 Department have a comprehensive plan that looks at those broader issues. He 46 expects the Health Department management to use that plan as a basis for how to 47 approach activities and services. Often, they have to address those activities and 48 services based on where they will get the revenue to pay for the services. The Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 16 1 Health Department has been very responsible about how to address those issues. 2 There are lots of things they can do. The Council can prioritize. 3 4 Nelson stated the Board of Health exists to hear concerns about public health 5 in the community. 6 7 Delahunt stated the Board of Health does prioritize issues in the community. 8 9 Desler stated pages 40 and 41 of Volume I of the proposed 2004 budget 10 include a pie chart that displays where the administration puts the County cash 11 resources. 12 13 Crawford asked about the unapproved request for retirement. Desler stated 14 the administration asks departments to identify those who will retire. The 15 administration budgets the retirement costs in a separate fund, under non- 16 departmental. At the point the employee retires, the lump sum from the 17 designated fund is distributed. It's not expended inside the department's budget at 18 this point in case the retirement doesn't happen. 19 20 Caskey-Schreiber asked if two budgets are being prepared according to the 21 result of the emergency medical service (EMS) levy vote. Desler stated the budget 22 is prepared assuming the EMS services will be taken out of the general fund. They 23 anticipate that revenue will be about $56.5 million. Ongoing expenditures are 24 slightly above that. There is an effective deficit of $251,000. One-time 25 expenditures total $1.3 million. The beginning fund balance for 2004 will be $14.6 26 million. When they subtract the deficit and one-time expenses, the ending fund 27 balance at the end of the 2004 will be slightly more than $13 million. If the levy 28 passes, the County would have a deficit of $350,000 overall for the year. The 29 reserves will not be used up as quickly if the levy passes. 30 31 32 ADJOURN 33 34 The meeting adjourned at 11:37 a.m. 35 36� �. 37 38 Jill Nixon, Minutes Trbnscription 39 40 41 ATTEST: 42 43 44 45 � 46 47 Dana Brown -Davis, Council Clerk WHATCOM COUNTY COUNCIL WHATCOM COUNTY, WASHINGTON wford, Committee Chair Finance and Administrative Service Committee - 2004 Budget, 10/21/03, Page 17